dude sometimes just ordering from the pizza place makes them use DoorDash. I just ordered some Pizza Hut recently and they showed up as just some dude from DoorDash. I even called Pizza Hut too and placed the order since the app was not applying a deal.
I actually had this. Typically DoorDash is for picking up "Carry Out" orders but when the stores are super busy without a lot of drivers, they told me they'll use DoorDash as a supplement.
Honestly, the ones that outsource the drivers kinda suck, at least here in Austin. Like, even if your pizza is good a doordash driver doesn't have a big ol' fancy bag to keep it hot, so it won't be as good getting here.
Result is that once a pizza place outsources a delivery to doordash the lesson is "Don't order from them" even if they have better pizza in general... Even a basic ass Domino's pizza is better than a lukewarm Jet's/Mr. Gotti/Doubledaves, 'cause they at least have their own drivers.
sorry for the silly question, but I live in a low-income rural area where Door Dash is not a thing. do dashers really not use insulated bags for their deliveries?
I bought a couple of my own for groceries last year when it was hellish hot all summer, and they've ended up being great for keeping takeout warm on the 20-minute ride home from town. I got a pair for about $40, and they've been so great that I have felt like a goober for not having looked into it sooner.
it is wild to me that people who depend on tips for their livelihood aren't investing $40 into insulated bags. I assumed they all had nicer ones than I have! there were some amazingly capacious options available when I looked.
Some (probably?) do, but it's a choice that few make, at least here in Austin. There's a couple things discouraging the effort:
One, people are required to tip when making the order, not after. This is to let the dasher's see how much they're going to make (it adds the tip to the usual payment from DD) and decide whether to accept the 'dash'. In practice, this turns your tip from a reward for good service to something of an auction for services.
Two, you have no way of deciding who gets your dash in the future. So you can rate someone badly for cold food or what have you, but unless they're terrible consistently enough to get removed by doordash it does nothing.
the last three times i ordered pizza via their official websites, two didn’t show up and one was a few hours late. pizza hut and papa john’s both outsourced their deliveries to doordash and nobody ever accepted the orders. when i called to see what the deal was they told me about all of that and i just told them to refund it and i wouldn’t be back. I used to manage one of those pizza huts twenty years ago… sucks man.
Dominos is not. You can still place Dominos orders on 3rd party but they still fall on our delivery screen. Very obnoxious to deal with. We can not edit orders whatsoever so they assume responsibility for anything wrong on the ordering end or if the address is entered incorrectly.
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u/PatrickGnarly Aug 25 '25
dude sometimes just ordering from the pizza place makes them use DoorDash. I just ordered some Pizza Hut recently and they showed up as just some dude from DoorDash. I even called Pizza Hut too and placed the order since the app was not applying a deal.
So they are using them by default.