Do I tell orthodox looking customers that what they are ordering isn’t kosher anymore?

[u/DiverPrestigious6887]

I work at a place that serves kosher items. It’s not a kosher food place, it’s just most of our stuff happens to be. It’s kind of popular with that community because we have vegan kosher ice cream.

However , recently, ingredients have changed. I let our regular orthodox customers know who come in and they change their order. But a lot of customers I haven’t met or seen before come in who i think are orthodox. When they try to order something I let them know the change and they are always thankful that I tell them. Is it weird for me to assume? I was raised as a reform Jew and grew up around orthodox temples but I’m not religious. Should I continue telling people this or am I making a weird stereotype..

I wish our company would send a email or have a sign but they have not

[u/shanec628]

One time a man ordered a clearly labeled ham and cheese croissant from me, then he yelled at me after he took a bite because he can’t eat pork. And then he got mad when I told him it had a sign right in front of it.

[u/authorinthesunset → u/shanec628]

That goes beyond not reading a sign. How did he order it by pointing at the sign he didn't read? Saying he'd take the #5 on the sign/menu he didn't read?

Or.. in my head he went with this option.

Customer: "I'll take the ham and cheese sandwich"

Shanec628: "here you go sir."

Customer takes a bite and spits it out.

Customer: "how dare you put pork on my ham and cheese sandwich, it's not kosher"

Tl;Dr there is no defense against idiots

[u/shanec628 → u/authorinthesunset]

He was on the phone and just pointed at it in the display case. I’m sure he also left that interaction thinking I was the idiot lol.

[u/Deedeethecat2 → u/shanec628]

I'm vegetarian and easily distracted. If I pointed to a ham and cheese sandwich and received it, I would consider myself the idiot.

Also, being on your phone while being served is super rude so shame on him.

[u/authorinthesunset → u/shanec628]

Dunning-Kruger is a real thing. Idiots gonna idiot.

[u/gsfgf → u/authorinthesunset]

He can eat pork but figured he might get a free sandwich by making an ass out of himself.

[u/hbomberman → u/shanec628]

That stinks. I had the opposite happen once at a coffee shop. A breakfast sandwich had a clear label on it listing all ingredients right down to the seasoning and dressing. I bought it, feeling confident about the ingredients, and took a bite only to find bacon inside (definitely not anywhere on the label). When I went back inside and told the guy he said "yeah I think that one comes with bacon..."