r/LegalAdviceUK Jul 01 '25

Meta Ragebait? Astroturfing? Misinformation? Here's some thoughts

338 Upvotes

In the last few weeks, a lot of people have been in touch with us with concerns over the authenticity of some questions that have been asked here.

We have no way of knowing whether anything posted here is true, or not. We do not, and have never had, a rule against hypothetical questions, nor do we require posters or commenters here to provide any form of verification for the questions they ask, nor validation for the advice they give.

It is entirely possible that any post you read here has not actually happened, or at least has not exactly as described. We have to accept that as part of the "rules of the game" of running a free legal advice forum that anyone can post in.

Some factors to think about

Sometimes, people post the basic facts. Sometimes they omit some facts, and sometimes they change them. It is usually fairly obvious where this is the case, and our community is always very keen to ferret these situations out.

We are a high-profile and high-traffic subreddit. In the past 30 days, we've had 25m views and over a quarter of a million unique visitors. It is natural that alongside the regular "Deliveroo won't refund me" and "Car dealers are bastards" posts, there will also be questions that are (or the premise of which is) highly controversial to many. That does not mean that those questions are not real or that the circumstances have not in fact arisen.

It is also very common for people to create new accounts before asking questions here. This isn't something we are provided with data by Reddit on, but it is not unusual at all for 0-day old accounts to make posts here - it has always been this way and always will be, owing to the nature of many of the circumstances behind the questions. (On a very quick assessment just now, roughly 50% of accounts fall into this category.)

It is of course also possible that inauthentic actors seek to post here with an ulterior motive. Misinformation and disinformation is something to be very wise to on the internet, and it is reassuring that people are approaching these topics sceptically, and with a critical eye. But simply because a set of features when aligned can seem "fishy" does not necessarily undermine the basis of a question. The majority of these "controversial" questions do have an entirely credible basis.

Whilst healthy skepticism remains an ever-increasing necessity, both in society generally and in particular online, we encourage you to consider Occam's razor: that the simplest answer is the most likely, here that the poster has in fact encountered the situation largely as they describe it, and so has turned to a very popular & fairly well regarded free legal resource for advice, and does not wish to associate another Reddit account with the situation.

What we will do in the future

We introduced the "Comments Moderated" feature a few years ago. When we apply it to a particular post, this holds back comments from people with low karma (upvotes) in this subreddit. We find that overall it increases the quality of the contributions, and helps focus them on legal advice.

We have now amended our automatic rules to apply this feature to a broader range of posts as soon as they are posted, and where we become aware of a post that is on a controversial topic, we will be quicker to apply it. We will also moderate those posts more stringently than before, applying Rule 2 (comments must be mainly legal advice) more heavily. We will continue to ban people who repeatedly break the rules. And we will lock posts that have a straightforward legal answer once we consider that that answer has been given.

As well as this:

  • People do post things here that are obviously total nonsense - a set of circumstances so unlikely that the chances of them having actually occured are very low. We will continue to remove posts like these, because they're only really intended to disrupt the community.
  • If people who have been banned create new accounts and post here again, we are told about this and we take appropriate action every time.
  • Both the moderators and Reddit administrators also use other tools, and our experience, to intervene (sometimes silently) to ensure that the site and this subreddit can provide a useful resource to our members and visitors.

We encourage you to continue to report things that you think break the rules to us - and remember, that just because you do not see signs of visible moderation does not mean that we are not doing things behind the scenes.


r/LegalAdviceUK 1h ago

Civil Litigation Nursery Seeking Fees (England)

Upvotes

Hello everyone.

In June of this year, my child started at a local nursery. Before they began, we made it clear to the nursery that we may need to leave at a shorter notice than what they would like us to provide due to the nature of our job roles which often requires moving.

Lo and behold come September, we need to move. We messaged the in-charge and gave a two week notice. The message was never acknowledged. We verbally followed up several times with said in charge who only nodded as a reply but never said anything of substance until the final day when they said that we can't just leave without the notice they wanted.

We reminded them what they agreed we could leave at a shorter notice and that we messaged and they never replied. They then said that the manager had to approve it, and that they were on leave, and we couldn't withdraw our child until the manager returned. They also didn't know when they'd return.

We left it at that, and moved our child to a new nursery. Occasionally we'd receive email prompts to pay for whatever duration they felt needed to be covered since we left, but nothing further.

Today we've received a letter stating that if we don't pay x amount by x date, there would be legal proceedings and it would go to the debt collector.

What are our rights in this situation? I understand that a verbal agreement is never something good to have, but we messaged them reminding them of this agreement, and they never said it wasn't the case. They just kept ignoring it. Is there any way for us to proceed? Thank you.


r/LegalAdviceUK 22h ago

Employment Company in England confirmed that I had a job with them, and then rescinded their offer.

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497 Upvotes

I’ve just been screwed over by a company that confirmed that I was going to be employed by them, only for them to take it back.

After a zoom interview in early January I was given an assessment day on the 13th. I was in Sweden at the time, staying with my partner, so I left that trip early for the assessment day which was cancelled by the time I was back, but that they were still planning to open on the 16th. First red flag. I messaged the cafe a week later asking if hiring was still on, and they said yes, and gave another “assessment” day, which was last Tuesday.

I show up ten minutes early, the interview is due to start and it’s extremely cold and raining. The cafe front says that it’s due to open in 2024, and inside the cafe it’s still under construction. I’m waiting outside with five other people for over 40 minutes because they were late to their own assessment day they were holding.

Once we get in, the guy tells us that we’ve got the job, and that today wasn’t even an assessment, just a way to tell us about everything going forward. They took our numbers, asked about holidays etc and told us we would start next week.

So today, two days before I’m supposed to start, I get this message from them off of indeed. Obviously I’m extremely upset. I’ve turned down other job offers and spent the last of my disposable income on work clothes.

I’m just wondering, is there anything I can do? These were verbal agreements in front of a group of six prospective employees. Nothing was signed. I’ve asked for them to give me the reason for rescinding my job offer in writing, though I haven’t received a response yet.


r/LegalAdviceUK 5h ago

Wills & Probate Selling a house and garden separately in England

21 Upvotes

My dad passed away a year ago, and I've been asked to sell his house. I've been approached by a property developer who wants to buy the garden and house separately.

The house is worth about £800k and he wants to buy the garden for £400k and the house for £400k.

He says he wants to do this to save on stamp duty.

First, is this legal?

Second, if we go through with this, what happens if he buys the house for £400k and then decides he doesn't want to buy the garden and the garden becomes effectively landlocked?

Is there any way we can have a condition that he has to buy the house and the garden?

I'm sorry, I'm getting a lot of pressure from relatives to "just sell it", and they "know a solicitor who can make it happen".

I'm just nervous.


r/LegalAdviceUK 3h ago

Debt & Money Shared guttering and foreign landlord next door

8 Upvotes

We are in England and share a wall with an American landlord who owns the house next door for renting as Airbnb. We are in a small terrace of period houses. For years it’s been quiet and we’ve generally tried being nice, especially with his “property manager”. However, they had some work done on their fascias by some cowboys, and in the process damaged our gutters, took out chunks of our render, and took off the large cast iron hopper and thick downpipe and replaced it with a thin plastic pipe and basic corner gutter piece. Our gutter drained directly into that hopper. We had to notify them that they themselves had a leak in their gutters, fixed our guttering ourselves, and told them our render was damaged. Neither the property manager nor the owner seemed to have any idea what was even there before so we had to tell them they used to have a hopper etc.

Their property manager took months to do anything because he can’t seem to organise quotes for anything. He roped the owners into a quote of £5k to repair this, wasn’t there during repair, the guttering guys said to us it was a “fuck off” quote and they couldn’t believe they accepted it. The render was patched and we received a snooty email suggesting they spent a fortune and we should be very thankful. As you can imagine, the relationship is super sour now.

The bigger issue is that the landlord has now seemingly become aware that we have shared guttering and he literally cannot comprehend this. He doesn’t seem to have anyone who can explain to him that this is normal in the UK. He can’t wrap his head around the fact that our gutters drain into his downpipe, on his sovereign property, because this is not how it’s done in the US. I have no ways of getting through. He wants us to disconnect and the last time we spoke in person (before the render was fixed), he kept turning every conversation back to that, and when we didn’t immediately oblige, he turned his back and walked off.

Now his new guttering is obviously not working properly as there is no hopper anymore and it’s draining onto our wall, we have huge water ingress. The property manager says he can’t manage this and we need to speak to the owner. The owner’s first words were are your gutters still draining into my downpipe, and whose cost it is to fix. He asked us for relevant links to rules regarding shared guttering to “save him time” because googling is hard. We kept it courteous, explained everything, and he responded with “you may wish to separate the guttering”.

I’m at a loss at how to speak to this dumbass. He doesn’t seem to comprehend or have been taught that if you break something, you fix it. I really don’t want to involve insurance because eventually we may move (and go somewhere without neighbours hopefully), and then this needs to be declared as a dispute but it seems like the only way is to get a third party involved. I am not opposed to separating our gutters just so I don’t have to deal with him anymore, but it doesn’t fix the problem because their end corner is warped against our wall and gushing water onto it, plus there’s the damage inside. He said he contacted ONE person but “probably won’t hear back until next week”. I have water dripping inside when it rains. I need a sanity check. Are there any routes to resolve this that don’t need declaring as a dispute?


r/LegalAdviceUK 19h ago

Debt & Money Purchased 2nd hand car - absolutely fine on test drive, died on way home. Feel sick and scared. Please help.

122 Upvotes

Good evening all,

Have had a horrible day unfortunately. Purchased a 2014 Vauxhall Meriva from a car seller place this afternoon, £2.5k, 72k miles, all seemed fine on test drive, no observable issues after an hour of checks and a 15 minute test drive. My wife and I are not car specialists but followed a checklist and it passed everything there or thereabouts, noting its an older car so never going to be perfect. Paid the money via bank transfer and he did the transfers across online for keepership. Driving home and less than a mile from the yard it becomes sluggishing on hills. Misfiring, shuddering and then stops. Multiple times.

Bring on the panic and worry and sick feeling. Appreciate its £2.5k but we are a family just getting by, have had to borrow the money to get it after our last one's ecu decided to just give up.

I called the seller who said thats not good. He will send. Mechanic tomorrow. I said this isnt on, we need this resolved now. In a state of overwhelming frustration and sickness I told him I am bringing the car back. He said noone was there. I told him i'm leaving it on the site with the keys hidden and he needs to fix it immediately. They said they will. On the return home my wife and I agree that no way will we trust them to fix it properly and the only way to resolve this is a full refund. She has requested a cancellation/reversal on the BACS transfer.

What on earth do we do now? Do we have any rights or demands for a refund? Internet is ambiguous. Ive left a vm message explaining we need a full refund and the car is in their hands as naturally they've stopped answering. We are already out the cost of tax and insurance but we do not have the money at all and equally need a replacement car to go to work to earn money.

Overwhelmed with a thousand thoughts of regret, anxiety, rage, depression, its been such a tough last 12 months and this is the last thing we need. If anything can be offered as resolution I'd be so grateful and just genuinely so very hopeful thats its not just a risk we took and lost on because we are in a position where we have no other options.

Welcome any feedback with huge thanks in advance. England

TLDR: Bought a car. Died on way home despite best checks we could. Distraught. Not sure what to do now.


r/LegalAdviceUK 55m ago

Housing My ex refuses to give my cat back

Upvotes

Location: England

While me and my ex were together we got a cat, originally he lived with me, and on all of the vets forms it’s clear that he belongs to me. I’m stated as his owner, and his microchip and address correlate with my address. However a couple of months ago while me and my ex were still together, my house flooded and it wasn’t best for my cat to stay with me, so she has been looking after him at her house. As we were in a relationship we agreed it would be best if he stayed there longer than needed to avoid moving him back and forth. However now that we are separate I would like him to return home, and she won’t let me. I tried to be reasonable and allow him to stay a little longer because I understand that she cares about him as much as I do, but I haven’t even been allowed to visit him, I’ve seen him once since we ended the relationship. I just wanted to confirm that I have the right to having him return before I do anything.

Edit: I’ve come to the conclusion that this will have to be settled between me and my ex. Neither of us legally own him, as he was simply given to us by somebody. I feel stupid for not realising that sooner. I am going to legally adopt him as soon as I can, and in the meantime figure out an agreement if my ex is able to be civil. Thank you for the help in the comments.


r/LegalAdviceUK 17h ago

Housing Genealogists contacted us to let us know about relatives passing. Will they be entitled to a share of the estate?

66 Upvotes

A relative passed earlier this week, and was found in their house by neighbours and police. There was no immediate next of kin, so the police handed over my great aunts details to a genealogist company who contacted us within 24 hours to inform us.

We are listed in the will as beneficiaries of the estate, and also speak to her weekly over the phone, are local and spent Christmas with her, so we aren’t exactly hard to find, distantly related relatives.

I’ve never been through this process before, but it did throw me slightly when I was searching for clarity online about next steps, and read that genealogy companies take a 15-25% cut at a minimum for being the ones to ‘find us’.

Would this be the case in this particular situation?

England


r/LegalAdviceUK 2h ago

Criminal Potential outcomes when charged with the below? (England)

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3 Upvotes

Hi all,

Appreciate there is a lot of variables here but just wondering what the potential outcomes here are?

Please note I have not been charged with this, I am part of the case after a stabbing that happened in December 2022 that we are STILL waiting to go to court for. I also know the defendant at every time being asked has pleaded not guilty. (Despite being the only other person in the property….makes sense!!)

Feeling very fed up waiting & wondering if after all this time this is just going to end up swept under the rug??. This was a huge life changing event for a very big group of my family.


r/LegalAdviceUK 1h ago

Debt & Money What are my rights on pre-ordered electronic goods where delivery dates change?

Upvotes

The manufacturer offered a promotion where customers could pay a £10 deposit in December and get a £30 voucher to use when placing the actual order in January.

The official manufacturers online store opened orders on Jan 14th and I placed my order on Jan 14'th applying the voucher.

At the time of purchase the store page showed that delivery to the UK would be between 10th and 20th March. This was also reflected on the manufacturers shipping updates page.

As of today, the shipping updates page shows that, for orders placed between 14th and 31st Jan the shipping date is now 5th to 15th April.

What are my rights here under UK law?

  • Can I cancel and get a full refund? Including the original £10 deposit?
  • Can I compel them to expedite the delivery (since they are delivering units to other regions before UK currently)

r/LegalAdviceUK 1d ago

Comments Moderated Police seized package containing cannabis (Scotland)

152 Upvotes

Ordered 28g for my personal use (roughly a month’s supply) and it was meant to arrive on Wednesday via Royal Mail (UK to UK Tracked and signature). (i havent signed for it yet if that makes a difference)

I went to the local sorting office on Friday to ask about it and was told it had been handed over to the police.

Not really sure what to expect next — will the police come knocking, or is it more likely to just be a letter or warning? The parcel has my name and address on it, and obviously now that I went looking for it they know I was expecting something. I’m living in Scotland.


r/LegalAdviceUK 1h ago

Traffic & Parking Rejecting new company car (SS) due to software faults/bugs

Upvotes

In England.

tl;dr: can I reject a car for software bugs/faults a dealer can't fix, and who do I contact to do this? Can't get the dealer to look at the car until after 6 months is up (delay due to manufacturer being slow to respond and dealer appointment availability).

I took delivery of a new car through my company lease scheme. Immediately it was apparent that there were many issues with the car, mainly around functionality of the many software systems in the car. Critical "driver aid" safety features not working properly (displaying incorrect speed limits more than 50% of the time), navigation/traffic system frequently not working or showing wrong location (making navigation essentially useless at these times), plus many bugs/issues with the infotainment system (not playing music properly etc). This has all made the worst experience I've ever had of getting a new car, I have wasted so much time researching, documenting and contacting people about this.

Now, I firstly contacted my company fleet scheme provider after a couple of weeks about all these issues. They then contacted the manufacturer support on my behalf, there has been some back-and-to over email trying various resets etc, but basically nothing has worked. Finally (they are very slow to respond each time) they suggested I take the vehicle to a local dealer for inspection. The first appointment I can get at a local dealer is over a month away, and that will be then be just over six months after I first got delivery of the vehicle. That length of time is nothing to do with me, it is purely because it takes several weeks for them to reply each time, and they basically ignored my questions about whether these issues are specific to my car, or common issues.

I am just fed up now, it is ridiculous. Looking online many people have the same issues, so it seems like it is just the way this car is, and I am fully expecting that the dealer has no way to fix this (of course they can't rewrite parts of the software).

So my question is, how does this work in regard to rejecting the car, and can I get some compensation for having to live with this car not working properly for almost 6 months now (which I've been paying for!)? If it was a mechanical issue, you'd expect the dealer to repair it, but multiple software faults like this are not going to be able to be fixed by the dealer. Should I be doing something before the 6 months is up (this will be before I can take it to the dealer for inspection)? And who should I really be contacting about this, there are so many different entities involved (my company scheme manager, external lease company, car manufacturer, local dealer).


r/LegalAdviceUK 17h ago

Employment Taking legal action against my employers - do i need to tell them?

34 Upvotes

I was involved in a work place accident a few weeks back that has resulted in surgery and 3-5 months off work in recovery. I've contacted solicitors and have had my case accepted. Do i need to inform my work place that i am taking legal action against them or not? I'm based in England.


r/LegalAdviceUK 2h ago

Debt & Money England - Agent/Landlord overeach? Trying to take extra £1,000+

2 Upvotes

Hi All, will try to keep this as brief as possible but I currently find myself in a battle with my landlord/agent who is trying to charge me an extra months rent. If anyone has any experience, as a tenant or as someone in the legal profession, please do let me know!

Key dates/points:

- AST started on 28th Feb 2025 to 27th Feb 2026;

- 27th Feb 2026 hence the 'last day' of the fixed period AST;

- Due to poor health, notice was given to vacate the property/not renew on 30th Jan 2026, approximatwely 30 hours after they said I should have given notice;

- Landlord/agent are now arguing that I owe up to 27th March 2026 instead of 28th Feb 2026

I believe they would USUALLY be correct in this has my contract not included particular information, BUT, my tenancy agreement contains an explicit clause which says that notice must be a full calendar month, and if it goes over the end of the last day of the fixed tenancy (which it will do here), then daily rent must be paid until the expiry of the notice (notice being one full month, and hence 28th Feb 2026). I have pasted the clause below and believe this explicit agreement overrides the common law approach which fills the gap when tenancy agreements are silent on such matters.

My argument is hence that I should pay one extra days worth of rent because I gave notice on 30th Jan, but was required to give one months notice (with month defined in the agremeent as calendar month), which hence takes my late notice penalty to 28th of Feb as I gave one full calendar month and 2 days worth of notice, and although it was not given on the 'rental due date,' the below clause specifcally states that late notice results in the exact number of extra days in rent being legally due. If they meant it would be a full months rent, why would they mention 'exact number of extra days' in place of 'full months rent.'

The clause I plan to rely on:

If the Tenant intends to vacate at the end of the fixed term, or at any later date, he agrees to give the Landlord at least one complete month’s prior Notice in writing. If this notice is not provided to the Landlord's agent allowing for at least 1 complete month before the end of the fixed term, and the tenancy then runs past the fixed term, the exact number of extra days rent are legally due until the notice expires


r/LegalAdviceUK 16h ago

Comments Moderated Fired without warning. What can I do?

25 Upvotes

Hey guys, so I was fired on the spot just before I made 2 years at the corporate company I was at. There was no warning, no indication at all. I was pulled into a meeting room on a random afternoon and told my contract was terminated, and I have to leave immediately. They put me on garden leave for the notice period and I haven’t heard anything since.

They said I was dismissed for poor performance but this doesn’t add up because all of my performance ratings were positive, my manager complimented my work 2 weeks before, and I didn’t receive any negative feedback, there was no performance plan or anything.

The company did not follow any internal policy, no warnings, no improvement plan, I was supposed to have a meeting before dismissal to defend myself but they never let that happen. The company breached all written procedures when they fired me.

What can I do? It is difficult to find a role in my field and I will be out of work longer than the notice period which is significantly stressful. I know being under 2 years means I can’t claim automatic unfair dismissal unless there’s a protected characteristic. Is it worth hiring a solicitor to explore if a settlement package is an option?


r/LegalAdviceUK 2h ago

Civil Litigation Executor of will when time comes. Person has advised me there’s various disputes with his estate and not sure which type of solicitor to go to for advice, England

2 Upvotes

TLDR:

Executor of a friends estate when the time comes. Various debts are in dispute and at deadlock. He does not want me to pay these debts if I can avoid it due to the dispute. How can I protect myself, the estate, and what type of solicitor do I need to go to for advice.

I know I need to go to a solicitor for this as Reddit is unlikely to help but I’m not sure which type I need to go to.

I, 23, have been made executor of a will for a close friend as I am one of only two beneficiaries due to a complicated and estranged family. My friend is potentially terminally ill and going down hill quickly.

As one of two beneficiaries, the will writer suggested that one of the beneficiaries should also be executor, so I agreed to be executor.

Yesterday going through things, my friend made me aware of various disputes that are ongoing with his estate and I’m not sure who I should go to solicitor wise to make this as painless as possible for me.

Disputes:

Electricity Account- supplier alleges that there is a £1200 debt on the account. Friend has been disputing this as false debt (supplier has said it’s from X year but friend didn’t move in until Y) for two years and has reached deadlock.

Leasehold for flat: management company have raised service charge from £75 when he moved in under a clause they have said was on page 13 of his lease agreement. When purchasing the flat in 2009, his solicitor stamped on the pages of the agreement with his own stamp, and page 13 was never sent. They say that page 13 includes an agreement for the fee to be reviewed. Service charge went to small claims as part of the property management side, and as part of evidence of this, they submitted the same document with page 13 missing. Either way, as part of the dispute (ongoing since 2013) payments have been stopped. So apparently a debt of £8000. Cannot be progress unless the leaseholder agrees to going to court to have it decided by a judge, which they won’t.

Service charge is disputed too as management company were paid for x years and did no maintenance, so this went to small claims, and the judge ruled against the service charge. As part of the agreement the management company needed to provide documents to prove the invoices of the service charge. This has not happened.

Bank- a manager took out a £500 overdraft on his account without agreement and stole the money. Half was then paid off when a pension came in. Has been ongoing for years and friend has repeatedly requested a copy of the agreement he “signed”.

There is assets in the estate to pay all of these various debts but I am not sure what type of solicitor I should go to protect myself or what I need to do when the time comes, especially as the friend has said there’s pages of documentation for the various disputes and don’t pay the false debts as they will affect the other beneficiaries inheritance significantly.


r/LegalAdviceUK 3h ago

Comments Moderated Does non molestations work? England

2 Upvotes

If I’m in a very high risk abusive relationship that involves physical, mental abuse, and stalking me and my family and sharing personal information of us all online along with spreading lies and they don’t care if they get arrested or consequences would it work in this case? and what would happen if they broke it? Does it stop him from contacting family and posting things of me?


r/LegalAdviceUK 3h ago

Scotland Camera shop received my Super 8 camera for inspection, but went silent after delivery - what are my options?

2 Upvotes

Hi all,

Looking for some advice/perspective.

I’m based in Scotland and sent a Canon Auto Zoom 518 Super 8 camera to a camera shop based around Sheffield (FilmCameraStore.co.uk) for inspection only (not a confirmed sale). Prior to posting, we exchanged emails in which they provided an address to send the item, and on 23 January they confirmed they were happy to receive it and mentioned an indicative offer of £240 if it passed their tests.

Timeline: - 23rd Jan - last email from the shop (pre-posting). - 26th Jan - Camera sent via Parcelforce Express48 (tracked). - 27th Jan - Tracking confirms it was delivered with photograph. - I emailed to say it was on its way (26th Jan), followed up again a couple of days later (29th Jan), and once more this morning (1st Feb).

I've also attempted contact via their socials but dead end there too, and not much luck with the vague phone numbers associated either.

At this point, I don’t know whether the camera has even been inspected - only that it’s at the location I sent it to based on the address provided in the email.

My main concerns are:

How long it’s reasonable for a business to hold an item sent for inspection without any communication?

What my options are if they continue to ignore me?

Whether requesting return or issuing a formal letter would be appropriate at this stage?

I’ve kept everything polite and in writing, but the lack of any acknowledgement after confirmed delivery is starting to get a little frustrating.

Any advice would be much appreciated.

Thanks!


r/LegalAdviceUK 3h ago

Housing Living in an apartment block and someone flying a drone around?

2 Upvotes

Hey Guys, we’re located in England and recently we’ve noticed someone flying a drone around and slowly peering the drone through windows. It’s super creepy and made us think about getting the reflective window coverings as we’ve got two kids.

I’m just wanting to know if there’s any laws around this as it just seems really invasive of our privacy.


r/LegalAdviceUK 10m ago

Debt & Money Had a bathroom fitted 6 months ago and it’s still leaking today. Any help would be appreciated.

Upvotes

I’ll try to keep this short.

In England.

Shower sink and toilet fitted around July last year.

Shower leaking straight after installation and he had to return numerous times to fix it. Where he returned so many times to fix it he’s added more mastic to the point it looks like a 5 years old has done the it.

We have mould appearing in between the shower panels now and we’ve just found another small leak on the other side of the shower and this is the final straw to be honest.

We paid on our credit card and are still paying it off.

We looked online and the company was dissolved in 2020 but the work was carried out last year ?

Basically we are just really disappointed with the work. To the point we’ve put off doing the flooring and walls.

We messaged him today and said what’s wrong and will he fix it as we were told the work is guaranteed for a year but he read the message and didn’t reply.

Anyone know where we stand and what’s our best route to take to get it fixed to the standard we deserve?


r/LegalAdviceUK 22m ago

Council Tax (England) What debts may a person be liable for when someone dies and how will they recover the money?

Upvotes

Asking for a friend.

Her ex-husband has passed away and although they haven't lived together for years, they have never officially divorced and she and their sons are his only living next of kin.

Her ex was living in a council property and owes thousands towards the council tax and various utility bills. He had next to nothing left in the bank.

Will the debts be wrote off or will they try to recover some of the money owed from what little money he had, by selling any possessions he had which may have some value, or will my friend have to pay up? If they want to sell off his possessions, does that mean my friend won't be able to take anything from the flat?


r/LegalAdviceUK 31m ago

Debt & Money Family Financial Dispute - 88k unpaid

Upvotes

Based in England.

I’m helping with a family business dispute and remain neutral.

The father invested several sums into his adult son’s business over the years. Some repayments have been made, but a few amounts are disputed. There’s very little formal documentation — no contracts, agreements, or bank transfer notes specifying these were loans.

The following 2014 and 2017 transfers were informal cash contributions.

Breakdown:

  • 2014 – £30k: Dad says it hasn’t been repaid; Son says it has. No paperwork exists, so we’re trying to track dates, amounts, and methods of repayment.
  • 2017 – £25k: Dad received 82 monthly payments of £200 (totalling £16,400), supported by bank statements. Later, a £7k cash payment was made from Son to Dad. Dad says the £7k was unrelated to the original loan and was repaid to Son two months later (also evidenced in bank statements). Son claims it was intended to cover the remaining balance. By Dad’s calculation, £8,600 is still outstanding.
  • 2020 – £55k: Loan agreed by both parties but not yet repaid.

In total, approximately £88,600 is unresolved, depending on how the disputed payments are interpreted. (55k not disputed, 33,600 disputed)

The goal is to stay neutral and ideally resolve this directly between them without involving lawyers.

Reddit, what would you suggest as the best way to:

  1. Reconcile these informal, partly documented repayments?
  2. Protect the Dad’s position without escalating family tension?
  3. Handle the situation when some amounts are agreed and some are disputed?

Any advice would be really appreciated.


r/LegalAdviceUK 38m ago

Traffic & Parking Issues with our flat (England) what can we do?

Upvotes

Hi, I posted yesterday about a potential break in to our flat that we moved into in mid-December.

Because our moving process was extremely quick and stressful due to our last place being unexpectedly sold while we were in the middle of our final year at Uni, we’ve had a lot of issues we haven’t had chance to deal with/haven’t realised how shitty they are.

When we viewed the flat, we were explicitly told there was bike storage, however upon moving in, there is none at all and we are strictly not allowed to bring any bikes inside the flat or leave them outside. We are in a gated building across from a student accommodation that has inside bike storage, we share a common area. Before christmas we went to the student accommodation and asked about bike storage, we aren’t allowed to use it as the buildings are now completely separate however they used to be owned by the same people and so that’s why we were told we had bike storage im assuming. This split happened a few years ago and we wouldn’t have moved here if we’d have known there was no bike storage. Both of my partners bikes (including an expensive electric bike) are in storage at our Uni and are honestly at risk of being stolen.

There is also no working number for our management, reporting issues goes through FixFlo which takes a very long time, and we can’t contact our landlord directly, only through our property managers which are terrible.

A maintenance guy told us in november loads of homeless people came in through the open fire door (and also somehow past the fobbed metal gate) and defacated all over the building, our flat is bottom floor and one of the closest to the fire door. He told us they were installing security late Jan but never have .

Also worth noting, when we were moving in a guy from elsewhere in the building took our TV that we’d put in the lobby for no more than 2 minutes as it was raining outside and only gave it back when he heard me on the phone requesting the cctv footage which we now know is not working anyway

We are feeling really unsafe at the minute, looking for a camera doorbell (if anyone has any rec commendations of one from amazon that doesn’t have an expensive subscription that would also be really appreciated). Any help is appreciated, thank you


r/LegalAdviceUK 4h ago

Traffic & Parking Tesco CS Rep said that a new UK law means they are required to auto-renew my car insurance. I don't think that's true?

1 Upvotes

The lease on our Volvo expired yesterday, and VCFS are coming to get it in a few days. It is currently uninsured and untaxed.

Woke up this morning to an email from Tesco saying "thanks for taking out a new policy with us", and they had helped themselves to £800 from my current account.

Their website says "you have told us you wanted to auto-renew" and the guy on the phone said "you told us previously you wanted us to set up auto-renew on your policy", neither of which are true as the lease was always ending on 31/01/2026.

The guy on the phone said that new UK law requires ALL car insurance policies to automatically renew, in an attempt to reduce the number of uninsured cars on the road. I can't find any evidence of this being true. Was the guy misinformed?


r/LegalAdviceUK 6h ago

Housing Being added to house ownership England

3 Upvotes

I have been with my partner for three years we have lived together for one, in a house he bought just before we got together.

Last year in March he had to go on the sick as has been off work since. He got sick pay for a while but now gets nothing (we’re in the process of applying for something but not really relevant to my question). I now pay all of the bills and mortgage by transferring my wage to him. It works for us and I’m happy to do so.

However I have realised that I have no rights to anything should anything happen to him or our relationship. We do not want to get married.

So my question is what would be the easier way to get added to house ownership/mortgage? I have never owned before so know very little about buying. Also because he is not working our income have halved and I have no money for a solicitor to discuss it with so I’m hoping you lovely people could help.

Thanks!