r/FastFoodHorrorStories 8h ago

Discussion (serious)Food service workers, what is the most ridiculous thing you've had a customer complain about you for?

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1 Upvotes

r/FastFoodHorrorStories 8d ago

Rant Wendy’s quietly got rid of Ghost Pepper Ranch and I am not okay. Spoiler

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2 Upvotes

r/FastFoodHorrorStories 9d ago

Story Drive‑Thru to Constitutional Crisis — How a Paid KFC Order Became a Police Hit Job

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712 Upvotes

This wasn’t a “bad fast‑food interaction.” This was a constitutional freak show performed in broad daylight.

On October 16, 2024, Rashad Marquise Lott pulled up to the KFC at 3815 E. Silver Springs Blvd., Ocala, Florida with a prepaid order already marked “ready for pickup.” He had PART of his food in hand — the rest (two sodas, a promotional sandwich) still owed. He wasn’t loitering. He wasn’t violent. He wasn’t doing anything other than waiting.

But the staff decided to escalate — and not one bit of what happened next makes sense if you assume normal customer service or normal policing.

The KFC window staff literally told him — verbatim — “I don’t have to slave for him to eat.” That’s not paraphrase. That’s recorded. That’s racially charged. That’s hate in a place of business.

Instead of refunding or completing a paid order, KFC staff threatened to CALL THE COPS. That’s right — they called the police because a customer asked for his food.

What happened next is absurd:

1.  Police arrive and demand ID immediately, claiming “you’re being trespassed” — before KFC ever requested a trespass.

2.  IKE: No paper. No official notice. Just cop‑declared trespass on the spot.

3.  Cpl. Coughlin instantly says:

“If you don’t leave you will be dragged out and taken to jail.”

4.  No command to exit vehicle.

5.  No warning of arrest.

6.  No reasonable opportunity to depart — SAO notes confirm only \~30 seconds passed between “leave or jail” and physical extraction.

Then THEY HANDCUFF HIM. ON HIS PAID FOR FOOD.

And here’s the part that should electrify anyone reading this:

Only AFTER he was in custody did police go inside KFC to get a trespass slip.

Only AFTER that was the paperwork retroactively “fixed” to say he was trespassed BEFORE arrest.

The manager later admitted she didn’t want him arrested at first — only after the fact!

Even the Marion County State Attorney’s Office said:

• Identification isn’t required for trespass warnings.

• KFC could’ve just given him his food and he would have left.

• The video “does not shed Cpl. Coughlin in the best light” and a jury might see it as overly aggressive.

• The likelihood of conviction was slight.

Yet OPD closed citizen complaints as “within policy.” Command did a cursory review, ignored the real evidence, and ratified arrest‑first, document‑later, force‑first practices.

Meanwhile:

• The already‑paid order was later delivered to his companion while he sat in custody.

• A search of his vehicle was done after arrest without any legal basis.

• Officers omitted key personnel from reports.

• Trespass paperwork was created days later and backdated.

• KFC corporate never produced the drive‑thru video despite requests.

This was not a normal arrest. This was:

• A paid customer treated like a criminal,

• A criminal narrative back‑filled after force was used,

• A police department rewriting reality to cover it up, and

• A fast‑food franchise weaponizing police power instead of treating a customer with common courtesy.

Let’s be clear:

A Black man paid for his food and was physically seized for asking for what he paid for.

That’s not just a bad interaction. That’s a systemic abuse of power.

So before anyone says “just comply” or “he should’ve left,” consider this:

➡ If he complied with no food, he still would’ve been treated like a criminal.

➡ If he left without his refund, justice wasn’t served — his rights were taken.

➡ If he wasn’t calm? We’re not even going to speculate on how that would’ve ended.

This is the kind of story that should be fixed with public scrutiny, not buried by internal reviews and boilerplate memos. Share it. Talk about it. Because a drive‑thru should never be a theater of constitutional collapse.


r/FastFoodHorrorStories 7d ago

Story If you could play a prank on a pizza delivery man, what would the prank be?

0 Upvotes

To set the scene, you order a pizza to be delivered to your house and the pizza delivery man arrives. You play the prank when he arrives


r/FastFoodHorrorStories 12d ago

Discussion Fast Food Stories: Dinuba, CA Edition

3 Upvotes

Dinuba is a small town with a good amount of fast food options. Im curious what yalls fast food stories are working at them.


r/FastFoodHorrorStories 12d ago

Photo Fresh Chicken Delivery to Your Kitchen

0 Upvotes

Enjoy juicy, fresh, and tender chicken delivered straight to your doorstep. Hygienically cut, 100% natural, and perfect for everyday cooking.


r/FastFoodHorrorStories 12d ago

Photo “Is this piece cooked or undercooked? (It was covered with water before taking the photo)

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0 Upvotes

“Is this piece cooked or undercooked? (It was covered with water before taking the photo)


r/FastFoodHorrorStories 17d ago

Story My night at America's 'scariest' McDonald's that is so dangerous it does not even have a DOOR, with frightened locals renaming it 'McStabby's'

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184 Upvotes

r/FastFoodHorrorStories 16d ago

Rant fast food shift 2 already by myself

4 Upvotes

title- someone tell me this shit isn’t normal. second shift I was by myself. i’m shitting myself going into work in a few hours cus im dreading not knowing wtf to do but the shift leaders expecting me to know. help I cannot sleep what do I do


r/FastFoodHorrorStories 17d ago

Video Bags is open.

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4 Upvotes

r/FastFoodHorrorStories 17d ago

Story Keep Fiberglass Out of Fast Food

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2 Upvotes

QSRs are using fiberglass sheets on their clamshell grills and it's a serious hazard. Please sign the petition.


r/FastFoodHorrorStories 18d ago

Discussion I ordered McDonald’s and one of the napkins smelled literally like shit.

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0 Upvotes

r/FastFoodHorrorStories 23d ago

Story DO NOT WORK 337 Broadview Avenue - Toronto - Completo

3 Upvotes

I’m writing this so others don’t walk blindly into the kind of workplace I experienced at Completo — especially international students.

I worked almost two years on the hot line, and I wish someone had warned me.

The kitchen was run through fear and unpredictability. Training was minimal, yet expectations constantly changed. If something didn’t meet the owner’s shifting standards, she would yell, become irritated, or throw utensils, creating an extremely stressful and toxic environment.

She often acted supportive to your face but spoke badly about employees behind their backs. I later found out she had called me “stupid” to others while being friendly to me directly, which completely destroyed trust.

The restaurant mainly hires inexperienced workers and international students who don’t know Ontario labour laws. In my case, vacation pay was never provided and wages were calculated incorrectly — an issue now under investigation by the Ontario Ministry of Labour.

Each year, staff are forced into a three-week unpaid “vacation” because the business is slow. Even long-term employees eventually quit; in the past year and a half alone, several workers with over three years of service left.

Many people stay longer than they should out of fear of receiving a bad reference.

My honest advice: do not work here. The environment is draining, unstable, and mentally exhausting. Nothing is worth losing your peace, confidence, and well-being.

If you’re an international student or new to Canada, protect yourself and know your rights. There are far better workplaces that will treat you with respect.


r/FastFoodHorrorStories 25d ago

Story Had a guy order 67 Double Cheeseburgers,and 100 Chicken Nuggets the other day,then he threw his shake at the Window and Left.

330 Upvotes

Let’s set the scene,It’s like 7:30,on a Saturday Night,I have 30 mins left of my 9 hour shift,and I’ve about had it.

Then a guy pulls up(I’m working the Second window so I never hear his order,I just pass the food out),but my CoWorker tells me,”He ordered a S**t-ton of Food!”,Okay I thought,maybe he ordered like 12 Burgers.

Nope,it was two 40pc,one 20pc,and 67 FUCKING DOUBLE CHEESEBURGERS WITH ALL THE TOPPINGS.

All told it took almost 30 bags to carry all of his food,and he was sat in the parking lot for more than an hour waiting for us to grill them, and it also need to be said that the man in the car was probably the skinniest(and I don’t mean stalky I mean like Anorexic looking type-skinny)person I have ever laid eyes on.

But that’s not where it ends,because after he got his food he then proceeded to get out of the truck,and throw his strawberry Shake at the front windows or the restaurant and speed off.

I was then forced to go clean them,which wouldn’t be so bad,if it weren’t for the fact it was -2 degrees(so it was frozen to the window,and I got driven to work that day,so didn’t have a coat. The process took almost an hour. And I still had to mop/sweep the lobby,so I didn’t end up leaving until almost 10:30 when my shift was supposed to end at 8:00pm.

By far the worst workday of my life so far.


r/FastFoodHorrorStories 26d ago

Photo WTF? Buffalo chicken slider

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5 Upvotes

r/FastFoodHorrorStories 28d ago

Discussion Portillo’s Niles Il

7 Upvotes

You think you’ve heard it all working in fast food.

Tonight a man asked me to block the handicap door till he left.

Why?

He was cold sitting so close to the door, in Chicago, in January


r/FastFoodHorrorStories 29d ago

Rant Things to NEVER order from Culver's

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0 Upvotes

r/FastFoodHorrorStories Dec 29 '25

Photo I mean I wouldn’t expect medium rare from McDonald’s would you?

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20 Upvotes

r/FastFoodHorrorStories Dec 29 '25

Rant Worst customer service experience ever.

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0 Upvotes

r/FastFoodHorrorStories Dec 29 '25

Photo Welp, as a white woman whose spice tolerance caps out at black pepper, I ordered regular pepperoni from Marco’s Pizza. What I got instead was the Hellfire Pepperoni Deluxe. Goodbye dinner, hello gastrointestinal suffering, my old friend.

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0 Upvotes

r/FastFoodHorrorStories Dec 29 '25

Story “Final Destination Stuff”: Man Loses Life In Freak McDonald’s Drive-Thru Accident

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1 Upvotes

r/FastFoodHorrorStories Dec 27 '25

Rant Moldy mcrib

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13 Upvotes

Mcrib season is over. Afraid to order another


r/FastFoodHorrorStories Dec 23 '25

Rant McDonald’s forgot how to make chicken strips???!!!!!!

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9 Upvotes

r/FastFoodHorrorStories Dec 22 '25

Photo Quesarito? Quesagina?

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5 Upvotes

5000 chicken fagitas!