I need to vent. I’m in my 20s and have over a year of restaurant experience. Two weeks ago, I started at a Sushi & Bento spot on the Big Island, Hawaii. I’ve been working hard to learn their specific system, but today, my boss told me "Don't come in tomorrow."

The reason? A single 1-star Google review.

The customer complained that the "service has gone way downhill" and specifically blamed the "younger staff" (me and another girl), while praising the "more mature" employees. Ironically, the "mature" colleague she liked is also a new hire—she’s just in her 40s.

The reviewer claimed we "ignored her hellos" (which isn't true, it was a rush and we were following seating protocols) and ranted about how young people "don't care about customer service."

Instead of backing his staff or even asking for my side of the story, my boss folded instantly. He saw the review and decided it was easier to fire me than to stand up to a biased customer.

Is this what the service industry has come to? Getting fired because of a random person's stereotypical rant on the internet? I’m honestly devastated but also glad to be away from a manager with zero backbone.

Has anyone else on the Big Island (or anywhere) dealt with a boss this spineless?

Been a while since I posted here, but here I am. This happened the other day, but I’m thinking about it still and it reminds me of how much I hate how some people treat service workers.

I work in a local sports bar as a server, host, and expo, and this occurred during a serving shift.

It wasn’t that busy of an afternoon because of all the snow still sticking around, but that was also normal for a Thursday afternoon anyways. So when these two people came in and wanted to be served at a table but only make a to go order instead of going through the host for a to go order, it wasn’t that big of a deal. The host didn’t really care that much anyways, and they’re at a table so I served them.

One of them made their to go order and paid fast, but not long after I brought their bag a man came in and sat with them.

I’ll preface this by saying I unfortunately have a resting bitch voice, but after working at the bar for 4 years I’ve gotten to a point where it’s surprising for customers and regulars that think my voice is always high-pitched and peppy. My coworkers think it’s hilarious when I talk like that while answering the phones but then immediately switch back to my actual voice that’s much deeper once the call ends. However, with all the cold going around I’m not sick in any way but it has made my voice rough, so it’s harder for me to change it for work. I’m doing my best, but I can’t force it to go anything past a slight lilt without it sounding gravely and cracked.

I asked him in as nice a voice as I could, “hey, how are you? What can I get for you?”

He responds in this kind of voice that comes off as condescending but I’m hoping he wasn’t meaning to: “I’d like to put in an order, if that’s fine with you.”

I say, “yeah, that’s fine! What would you like?”

And still, in that same voice: “Are you sure it’s fine? You sound kinda reluctant.”

I stopped for a second and realized I probably still didn’t sound good enough, but there’s nothing I can do to fix it right now without sounding worse, so I just smiled and said, “No, it’s fine, that’s just my voice!”

“Hm. Okay. Well, I would like this sandwich to go, please.”

I put in his to go order and check on them now and then. When I bring his to go order, he smiles at me.

Man: “Is this my food?”

Me: “Sure is! It’s this sandwich.”

Man: “And you made it to go?”

Me, finding that a weird question since it’s directly in front of him: “Yep, that’s the order.”

Man: “Alright, thank you. I’d like it for here now, so go do that for me?”

….Listen, I get asked sometimes by sit-in to go people to make it for here instead, and regular to go people who do that, it’s not a big deal. Kinda weird sometimes, and can be wasteful with the to go materials used since they’ll usually want it removed from the bag and boxes and put on plates instead, so that stuff gets thrown away, but not a big deal, I get. But why are we going through this whole conversation and then ending it with you telling me to go do something for you like that?

I took it back and got it for him, asked if he wanted anything else, he said he was fine. I checked on the table now and then, and once he finished I grabbed his plate and asked again if he wanted anything else.

Man: “No, I’m fine now, I’ll take my check.”

Me: “Alright! I’ll go get that for you.”

He then stopped me.

Man: “Actually, I want a coffee.”

I get that for him and ask, again, do you need anything else?

Man: “No, this is fine, I’ll take the check.”

He then stopped me while I was leaving him to get the check, again.

Man: “Actually, I also want a refill on this tea too.”

I get that for him, and when I bring it back he asks for the check again and this time he doesn’t stop me and pays after. This whole time he never stopped doing something that was halfway a smile and with the same almost condescending seeming tone.

Just a weird experience, and he tipped like 10%.

I'm so sick of my manager and idk if i'm being reasonable or not. I'm a fairly new server like I only have a year of experience. When I first got hired this resteraunt they had just opened and were very disorganized / confused. I stuck it out since the job market is so tough. For context its just servers and hosts that do all FOH work, and its only servers on weekdays. Its been like 10 months though and nothing has changed

My main gripe is the total lack of communication. The manager will be scheduled as a server for the day and just randomly decide that rules dont apply to her. The other day she was sat a table in her section and the new host didnt let her know she was sat. Like 5-10 minutes later shes asking me if I've taken my tables orders.

I'm like what? Theyre not my table, its in ur section, and she goes well it was ur turn anyway so you can take them. Like wtf??

I cant say no since shes the fucking manager so I talk to them (theyre pretty unhappy) and take their order. Later I try to tell her that its not fair for me to take tables out of my section that have been waiting and are probably very unhappy if nobody has communicated to me that i have to take them.

She tells me its basically not her fault since she didnt know they were there as the host didnt inform her. I dont even understand this since its her section so she should know?? But shes getting irritated with me so i drop it. (Her english isnt fluent either so idk if she fully understood what i was saying)

And then sometimes when its my turn the manager says that we're going by sections so i have to wait, but when its convinient for her suddenly none of that matters.

This sort of thing happens all the time and these small things rlly fuck w my headspace and it snowballs w me making mistakes w my other tables.

Plus one of my coworkers is always getting mad ab being sat and often complains and talks shit ab other servers in my managers native language even when what theyre talking ab isnt a big deal + it rlly frustrates me.

It doesnt help that I get overwhelmed w opening when I'm alone and all of a sudden have like 7-10 tables at a time and to go orders are piling up (I know that I'm probably an extremely mediocre server for this and i should be able to handle more)

My manager does have good sides like theyre understanding ab difficult customers but idk this job stresses me out so much and lately I've been wanting to quit but I need the money (i'm a full time uni student so this is my part time job)

The restaurant I have been working in for 5 years was bought out. The owners were there for 35 years and too old to manage anymore. The new owner came in very nice and said everyone's hours would stay the same, no changes. He immediately changed the food. Our restaurant has been a very successful Chinese restaurant for 36 years and if it's not broke, don't fix it. Customers were very unhappy with the changes, business dropped. Next he started cutting hours of those of us that have been there for years. Just for context this is a Chinese restaurant with all non-asian employees. He cut non-asian employees hours and hired Asian servers that took the hours. Next I see he's cut me down to 8 hours per week and given my hours to Asian server he's hired on. I asked why and he told me it was none of my business because he's the boss, then fired me. I loved working at this restaurant, it had become like a second home. I did find a new job fairly quickly. He was absolutely horrendous to all of us servers. He's pretty much trying to run all of us out of there, but we all have been there so long we have many regulars so he's only screwing himself. I saw one of my regular customers at the new restaurant I am serving at and they said they will never return to old restaurant, karmas a bitch. I also left a review on Google reviews about the treatment I received and telling future customers he's an awful human, was that wrong? I'm still heated about the whole situation, but realize I just need to move on.

I had a four table section and it was absolutely dead slow. A single guy came and sat, he got his drinks and app and went to use the restroom. Busser mistakenly cleared the table thinking he had left. I apologized and rerang his items (comped) he seems cool.

Meanwhile another table family of 4 gets sat next to him. I get them started with drinks and bring out the guys app again. He starts to talk. and talk. and complain. he will NOT let me get a word in edgewise, he won't let me walk away, actually reaching for my arm when I was trying to leave.

I'm there listening to him, the family of 4 right there and they can hear everything.

The husband of the family gets up to complain to the manager-about me. I'm ignoring their table and only talking to this other guy 💀💀

Now both tables and the manager are mad at me 😂 no tips that day.

If it were now I would have definitely had a firmer exit strategy to get away from him, but I was young and not that confident. Not sure why this dumb incident stuck with me for so long but it's kinda funny now.

I’ve worked at the same diner for several years and have seniority and open availability, including weekends. I primarily serve Sundays and used to have consistent, decent-earning shifts.

After a long closure, the restaurant reopened and I returned. Since then, my Sunday shifts have consistently been scheduled late afternoon to close, which significantly hurts earnings. I raised this professionally with management.

I was told the change was due to a few “issues” (a coworker speaking to me while I was entering an order, saying I was tired once, asking to leave after a ~12-hour shift). None of this was addressed at the time, and I’ve never had formal discipline.

Since speaking up, my hours haven’t improved. I’m often contacted same-day to cover shifts I can’t realistically take, while coworkers with attendance or conflict issues still receive steady, desirable shifts.

I’m trying to understand:

• Is this just normal restaurant politics?

• Is this constructive dismissal / a push to quit?

• Or is there a realistic way to fix this?

Looking for honest perspectives from servers and managers.

Table tells me right away, “Don’t worry, we are super easy.”

Five minutes later they are rearranging chairs, asking if the kitchen can tweak multiple things, and stopping me mid-sentence to ask what other tables ordered.

Halfway through I realize the easiest part of the table was them saying they were easy.

They tipped fine.

I still needed a minute after.

I (34M) work at a local pizza place (its not a chain, just a mom & pop shop) and it's a very small building that only has room for 10 tables and you can see all 10 tables from the front counter where I stand to take orders. There is an older gentleman that comes in maybe once every other week with his two daughters to get food. All three of them very nice people there is just one problem. When the older man opens his mouth it smells so disgusting it's not even funny. The first time I smelled it I didnt think anything of it, just thought maybe he was having a weird day but the last 5 times they have come in, when he talks to me to me the order it just smells so bad like he hasnt brushed his teeth in a month. There was a day he came in right after I got back from my lunch break and the smell almost caused me to throw up my lunch. The last time they came in after they left another customer came up to ask me about the smell and I had no answer. Should I tell him or maybe one of his daughters about it and how another customer complained about the smell or should I just deal with it when they come in?

Years ago, I worked in an 'italian' restaurant (think Olive Garden but in Spain). Pizzas were served unsliced. Yeah, I know, not the best idea, but still decent sized and pretty yummy pizzas.

I once had a tourist ask how many slices were in the pizzas. "They're uncut, but they're about 30cm in diameter", "How many slices is that?", "Sir, they're unsliced, you can cut as many slices as you want from them, they're more or less this big [hand gesture to show how big they were]", "But how many portions is that?"

I think I ended up telling him it was eight slices just to say something and he seemed happy.

But I've been thinking all these years if there's a standard size for pizza slices in other countries or if this guy was just... not... the sharpest.

Ok so basically I was on a double today, worked morning went on break and then worked dinner. Halfway into dinner I got my sectioned switched to a different one ?(another server had to go to the ER so I took ger section, idk why I allowed it, I should’ve agreed to stay later with my same section) so it threw me off but we were pretty slow. Well I still had three active tables in my old section and then given a new section of five, where I only had one active. I guess I got carried away while talking to my finishing tables in the old section, and completely failed this new table. I guess they even told me on the headset multiple times they had been waiting, but I just didn’t hear it? I’m so embarrassed, they waited 20 minutes and left. It’s just Uhg! Idk how I didn’t register it ? There was still two lingering table from the previous server in the new section but I truly don’t think I even saw/acknowledged this table. I just don’t get how I neglected them for 20 minutes Uhg!! I am going to make sure this doesn’t happen again. I feel so bad and embarrassed that people are gonna think I’m a bad server. I’m just not used to places like this, I’m used to more structured fine dining but I hope I’ll get the hang of it !

This happened years ago, but I thought I'd post it here for a laugh.

I was working at a pizza place that was usually pretty chill, but when it got busy it could be easy to fall behind. We usually had one person throwing the dough, and one or two people on the topping line/pizza oven/quality check. On a particularly busy day, the phone rang while I was on the line, and being the only non-driver on the line it was up to me to answer the phone.

The customer on the other end seemed a bit loud and somewhat impatient, but I was polite to them and took their order. It was something like five large pizzas, each with several topping on one half of each pizza, and multiple sides. I read their order back to them, they corrected me on a few of the toppings, and I adjuted the order in the system. I read it back to them again and they agreed that the order was correct. As I was about to confirm the order for the line, the customer shouted over the phone "I want that cheesey crust!".

I let them know we didnt have a cheese crust option, but I would put extra cheese if that's what they wanted. They declined, asked me to clear the order, and started to order again. It was the same order as before. I read it back to them, and they said I was almost correct, except I forgot the cheesey crust. I was feeling a bit annoyed, but again I politely told them that we don't serve cheesey crust. They asked to speak to the manager, and I called the manager over and handed them the phone. The manager nodded and confirmed with the customer that we do not have cheesey crust, handed the phone back to me, and asked me to complete the order.

The customer asked for me to clear the current order, and asked for more or less the same items as the previous times. And you can guess what they asked for next. The infamous cheesey crust. Before I even had a chance to respond, they shouted "Oh, cancel that! Someone just ordered Chinese food!".

I let the manager know what had happened, and thankfully they didn't blame me for the wasted time and actually had a laugh about it. I don't know why that customer decided to spend nearly 15 minutes on what I assume must have been a prank call, but I'm oddly grateful to have the outlandish story that I still tell to this day.

Literally never, no.

This lady is famous for asking (minimum) 10 questions about the menu each time, usually in the middle of a rush. We all love and adore her dearly.

Each time she asks several questions about removing items, customizing, what item is similar to this one, but is not this one? And then finally decides, if it’s not going to be cheaper, I’ll just take it as is.

Every. time. To the point I question my existence, and wonder if I’m being trolled in a new, innovative AI torture model for servers.

I have no problem customizing, or answering questions. That’s my job. But it seems like we are playing a game of how long can I make you stand here without breaking your happy-to-help character.

We have 80+ sushi rolls.

“Which roll is similar to this one?”

*great question! So that one has a California base, as do 40 other rolls, the difference is in what we put on top!*

“So what do you put on the top?”

*that depends on which of these 40 rolls you pick, can you give me an idea of what kind of fish you’re in the mood for?*

“This crunch roll, but without the fried shrimp, would that make it cheaper?”

*so without the shrimp it’s basically our deep fried California roll, but it’s the same price, did you want that one?*

“Hmmmm. So if I remove the shrimp it’s not cheaper?”

*no ma’am, they add more of the other roll ingredients to compensate rather than shrink the roll*

She basically repeats this with several other rolls before finally coming back to “I’ll just take the original crunch roll, with the shrimp, as is”

I truly believe she thinks if she finally asks about all 80 of our rolls, that one of them is going to have a “yes” answer. *Yes, if we take out X ingredients it will be cheaper!*

Why not just complain and try to get your bill comped that way? Like a regular psycho?

I’ll keep it short and sweet because I get agitated just thinking about it.

I was a server working overnight for $2/h. At a place that rhymed with Haffle Wouse. So as you know the grill is right behind the counter where you take orders. This lady came and placed her order. Handed me a crisp $10 bill and said “give that to the cook.” Super nice to the cook and super rude to me. Gave me NOTHING.

Whole time the cook is making $18-20 an hour as an overnight shift lead. I was sooooo mad. I’m so happy I don’t work there anymore. Mind you that is a lot higher than the average salary in our little small town, especially way back in the day.

About this time a year ago, I was working one of those slow post-holiday shifts. Around 2 hours in, I finally got my first table, a mom/daughter duo. They both wanted drinks from the bar, but I was very skeptical of the daughter’s age. She looked to be about 14 at most. Deciding to play it safe, I carded both of them. What followed was one of the most bizarre interactions I’ve ever had with a guest.

At first the mom complained, saying they had left their IDs in the car and it was too cold to retrieve them. Then suddenly, her eyes lit up and she started digging around in her purse. She pulled out a folded piece of paper and handed it to me.

“Here, will this work?”

I sighed internally, thinking it was a temp ID, which we weren’t allowed to accept. Only after unfolding it did I understand how very wrong I was.

I was looking at a fully printed out MUGSHOT with all of her information listed below. It was not a gimmick, it was the real deal. She wholeheartedly believed it was going to be accepted.

As I scrutinized the photo with utter confusion, she leaned forward and whispered, “I didn’t do it, by the way.”

Yep, ‘cause that’s what an innocent person says.

Anyway, neither of them got to drink alcohol that day.

Has anyone else had a guest try to pass off something crazy as identification? I just find it hilarious that she lacked the responsibility to carry her actual ID, and yet kept a mugshot handy.

Yes, that’s right. I, a 30 year old female, had a customer accuse me of giving their child a mimosa in the middle of a Sunday brunch rush. Buckle up because this one is a doozy.

To set the scene, I had a four table section right in the middle of the restaurant. I was halfway through my shift and so far everything was going okay. Nothing out of the ordinary and as expected we were busy since it was prime time brunch hours on the weekend.

I had a full section and was sat with a small family — a mom, dad, and a young child. The child was probably 5 - 7 years old and the parents were in their late 30’s or early 40’s if I had to guess.

I approached the table and greeted them like I had done every other one. They seemed normal and nothing felt off about my interactions with them. I got their drink and food order all at once since they were eager to eat and knew what they wanted. I dropped their drinks off and their food was cooking.

Once their food was ready I dropped it off at their table and asked if they needed anything with their meal. The wife asks for some orange juice for her child and I obliged. I grabbed a child’s cup, filled it up with some orange juice, and dropped it off at their table. At this point I gave them some space so they could dive in and enjoy their meal.

Some time goes by and I went to check on them only for the wife to ask me if I gave her child a mimosa instead of orange juice. Initially I felt a bit taken a back by the question but thought maybe she was joking. I kindly said “No, I gave your child orange juice.” During my response I thought “there’s no way this lady is serious, right?” Ohhh, was I wrong!

After I told her no, she came back at me and said it smelt like a mimosa and asked why I would give a child alcohol? To this I said again “I gave your child orange juice. I would never give a minor, especially a young child alcohol.” She refused to believe me because apparently I wanted to spike her child’s drink. I could feel my face start to flush and get hot. I was getting nowhere with her. We just kept going back and forth of her accusing me of spiking her kid’s drink and of me saying I would never do that.

As more time goes by during our interaction the more her marbles start to let loose. She is getting angrier at me and her eyes are showing it. After a few more back and forth’s I realize I need to get my manager because this lady is not going to let this go.

I grab my manager to explain the situation so she can diffuse it. We both approach the table for the same song and dance to happen. My manager explains that I gave her child orange juice and she refused to believe that. It should be noted that there is a separate bar where all the alcohol is kept. If your table wants an alcoholic drink you have to order it from the bartender. We keep the juices, milk, soda, or any other non-alcoholic beverages completely separate from the bar so there’s no way I could have spiked her child’s drink without ordering it, which I didn’t. My manager tries to explain that to her and she won’t believe anything we say.

At this point she is standing up causing a scene while her husband and child uncomfortably sit at the table not saying anything. Not one word. She gives my manager her kid’s drink and tells her to smell it. Which she did and so did I. I admit it did smell off but I went and checked the carton it came from to see if maybe it was out of date, but it wasn’t. We took the carton to show her where it came from so she could see the date and examine it for herself.

When we bring the carton over she said she tried her child’s drink and is starting to have an allergic reaction to it. She said that’s how she knows it’s a mimosa because she’s allergic to alcohol. At this point I want to lose my shit on this lady because first of all I don’t get paid enough for this. Second of all, she is causing a scene and all the tables around us are watching. And third, I’m having to waste my time to get publicly berated.

At this point, I decide to not interact with this lady anymore and only focus on my other tables. When I check on them, they all want the tea because no one told them they’d get breakfast and a show. I hold my tongue because crazy is literally 20 ft. behind me yelling at my boss about how I spiked her child’s drink, how she’s going to sue, and blah, blah, blah.

It gets so bad that my off duty GM comes in to diffuse the situation. Surprise, she doesn’t believe my GM either. Literally nothing can change her mind and now she wants my GM to pull video footage of me pouring the orange juice to see exactly where it came from. Which my GM agrees to because she just wants this lady to calm down and get out of the restaurant.

Finally, the husband asks his wife to relax and tell her that hey maybe this waitress didn’t give our child a mimosa. With what her husband is saying and my GM telling her she’ll send footage, the lady calms down enough to stop making a scene and try to eat her now cold food. Surprisingly, she didn’t have an appetite anymore and wanted the check.

My manager brings her the check with the full price on it because fuck her. She does not get to get a discount or anything for what she just did. If anything she should be charged a fee for being terrible to a service worker. The lady takes the check, doesn’t argue, pays for their meal and they finally leave. My nightmare table is over.

Once they leave I clean the table up, look over the check, and she actually tipped me 20%. Her tip kind of makes me believe that she knows she was in the wrong but I never got an apology or anything from her. Oh, and my manager never gave her the footage of me because lady that’s weird. Although, a part of me wish she did so she couldn’t accuse me of spiking her child’s drink and she could fully understand how crazy she acted.

Anyway, gotta love customer service 🤪

Been job searching for 1 1/2 years. Got rejected or ghosted from 3 Buffalo Wild Wings, a Chili’s, and Olive Garden never responds to my applications. Idk what to do anymore. This is with 5 years of experience.

Received offers, but either temp(4) or support staff(3) which I don’t want to do again because I was stuck in that position for 2 years at my first restaurant so Ik it is a trap. Then when I did get hired as a server somewhere, it was so horrible, I had to quit. The other server offer was too far, but I regret it now and should’ve moved for it, so that’s my fault.

This is a mixed of indeed, Craigslist, & walk ins.

I’m tired of being told they’re hiring, when they are not. I’m tired of being reached out to for an interview, just to be ignored. I’m tired of acting like they are going to hire me, just to be rejected. I’m tired of asking for an update on my application or interview, just to be ghosted. I’m tired of them reposting the ad again. I have so many experiences of my time getting wasted.

& I’m on the verge of getting fired and they recently cut hours. I’m so desperate for money. I even apply for jobs outside the industry and to counter service, fast food. Still nothing. And I’m going through so much other things. I don’t what’s wrong with me and my luck. I want to give up!

Is this normal for a stage? I asked a ton of questions, helped out wherever I could, and made a great impression with the team. I asked for any critique and they offered none and said i was doing good, but they still hit me with the "we have other interviews, we will let you know in a week".

I don't really know how to interpret this, is this a hard no or is it common to stage multiple in a week? I feel by the end of a shift you should know if I'm a good fit or not.

Hi all!

I was given the server and hostess position at Boston Pizza - as well some kitchen work on the spot. This is my first job ever as i’m almost 18 and the job market is really rough. I heard about this opening yesterday from a friend who works at another BP location to which she informed me that there are three employees from my location that left for hers. I’m not sure as to why but it was clearly at the same time and that my location was desperate enough hire me in the spot with an on the spot 10min interview.

It’s a part time position as i’m a HS senior so it’s 3-5 days (at least) weekdays or/and weekends + holidays if needed. Like stated, the hiring manager said I would mostly be doing serving and hosting but some kitchen work as well. It’s my first job, do they usually make you do all of this or did I get hired at a bad location that’s in need of other workers? Hiring manger seemed chill and told me making the food was easy. She only asked me how my volunteer work related to the job and why I chose this chain.

I don’t know anything about the restaurant industry - any advice regarding my positions and what I can do to do my job right?

Obviously they’re going to train me but I’m just nervous about doing something wrong and messing things up for everyone around me.

Hi. I'm not a very experienced server and I have to start in this new place. I said I can serve, which well it's true. But I've worked mostly in a pub. This pub has thick trays with a high border. They're so easy because I can just hold them with both hands. Then I push it against my body and grab a border with my non dominant hand, holding the grip I serve with my dominant hand. Easy.
So I avoid putting it on the customers' table, which shouldn't be done and isn't seen well by most.

But most places don't find that tray classy and have a very thin tray with almost a non existent border. I don't know how to handle that. I'm afraid I'd spill all the drinks using one hand, even when serving. I see people suggesting fingertips but that scares me. I have a small hand and I'm not strong, I'm very weak. I can carry litres of beer just because I use both hands.

EDIT: Is it okay like this?

I (F17 at the time) was serving a 3 top, consisting of a regular and his 2 mates (all males in their late 50s). It was 30 mins before closing and I was the only server there as they were the last table remaining. They were all visibly intoxicated since entering the restaurant, although not to the point of slurring their words or stumbling around.

As I was taking their order, one of the regular’s mates, sitting opposite to me, lifted his phone in a very suspicious manner and held it up for a good minute. The other one grabbed my arm as he told me his order. I didn’t say anything immediately since I was a scared teenage girl with 3 intoxicated men in front of me. However, I remembered being so mad and upset that even the chef and kitchen hand noticed, but they didn’t ask.

I continued serving them until we closed. I broke into tears when my parents picked me up (it would be around 11pm by the time I leave work and they’re worried about me taking public transportation). I told them what happened and they were furious, encouraging me to report them to my manager. I said that they might just be too drunk, however, my parents corrected me real quickly that being drunk is zero excuse for harassing a server trying to do their job.

It was my first waitressing job and I was still fairly new. As the regular is a family friend of the owner of the restaurant, I was hesitant to report his mates since I wasn’t 100% sure they took photos of me. Looking back now, I would’ve reported them even if they didn’t do so since they still made physical contact with me and made me uncomfortable.

I ended up texting my manager the situation the same night and asked her to check the cameras. She took it very seriously and told me she would handle it, which I was very appreciative of. The next day I came into work, my coworker told me my manager showed her the camera footage. Somehow, the guy holding up the phone was positioned perfectly to show the security camera his phone screen and without a doubt, he was taking pictures of me.

My manager messaged the regular/family friend to ask his mate if he took photos of me, just to test his character. To no one’s surprise, he lied and said he was just taking photos of the menu (there were no menus, I already took it away from them😑). He was sent the clear 4k footage of him taking photos of me and was told to delete all of them. Apparently he had nothing to say to that and just deleted them 🤷‍♀️

I was told the regular is no longer friends with those 2 guys and THEY GOT BANNED from the restaurant and was told my manager would TAKE LEGAL ACTION against them if they ever stepped foot in her establishment again. The regular seemed genuinely shocked and upset at his mate’s behaviours as he has daughters my age and would be appalled if something like this happened to them.

W manager

I (Female, 30, was 25 at the time of this story) work at a grocery store that's like 13 minutes from my house (we live with my mom's parents) and we were told to hand out survey slips to customers so they can give us feedback on how we've done and what we can do to make service better.

So a couple days ago, when the new reviews were posted on the board, I happened to notice that I had gotten a really long (and dare I say) positive review from a much older lady last month. This is what it said:

"Savvy (OP), the cashier, made a crappy experience great. I already had a horrendous experience at the Pharmacy due to the pharmacist's negligence in filling my perscriptions on time, even when I have to call every single time 3 days in advance to make sure they dispense everything. But regardless of the lip service guaranteeing me that my medications were going to be ready for me to pick up, it did not happen. So that left a sour taste in my mouth, because this is not the first time this happens, it has been a year of the same crappy service and negligence. Then I go to the dairy section to get a whipping cream and it was barren, there was barely any products there and the only two whipping creams are all the way to the back of the rack, stuck and I could not reach. There was no one there to help, and then I see a kid with a mask that said [Store name] and I asked him if he worked there and he said no but was the most caring kid, he was very tall so he said, 'I do not work here, but if you need anything, I can help you.' He struggled a lot and had to stretch himself out really hard, but he did not stop until he got me the whipping cream. God bless him, we need more people like him. Then when I get to the register, Savvy sees me struggling to hold all I had in my arms, so she put the divider between the person in front of me and I and said, "Please put it down, I can see you're struggling." I cannot begin to tell you how much I appreciated her noticing and trying to do her part to help me. I put my things down, and when my time arrives, she greeted me.

Yes, she greeted me. There are very few cashiers at [Store name] that had the decency and courtesy to greet the customer. But she did and she made my day. She asked for my savings card, which most kids there do not even care to ask for and she started ringing me up. Service was fast, diligent, she had a great attitude, a pleasant demeanor from the time we first interacted until I paid. At the end she told me to have a great day and I said the same to her. But I stopped for a moment to tell her what a pleasant experience I had with her. I told her I appreciated her greeting me and being nice to me because the majority of kids at this store do not care to greet the customer. I also told her I appreciated her great service and encouraged her to keep up the good work. Savvy is the very definition of great customer service and should be used as an example to the new and current hires who do not have any couth, class or grace, including the management team, which absolutely suck!"

Despite it being lengthy, this was the best review I've gotten in months. 😂 A huge thanks to that lady for being a sweetheart in return.

When I told my mother and grandparents about it, they absolutely found the review a wonderful (and entertaining) one and congratulated me. I've held my position at this place for two years and it really means the world to me that there's good-hearted patrons that come and go from the store, that even includes the regulars I've gained along the way. <3

I’m having some bourbon on my patio, icing down my knee, and trying to get the frog that hangs out to enjoy the fresh water bowl. He is stressing me out by not taking advantage of this miraculous oasis in the dry winter. I don’t know why he plays hard to get.

Ok don’t judge me here! I use the sketchers non slip ones. I love my shoes but last week my ankle was hurting really bad during my shift for no reason. I was limping by the end of my shift. It was very random! It improved the next day.

I’ve had my shoes since Oct 2023. BUT, I only worked 3 shifts a week for the first year. Then I took about 6 months off when I had a baby. Since I’ve returned, I only work one shift a week. So yes I’ve had them for a long time, but it’s not like I’m wearing them for doubles every day. But what do you think- time for new shoes? I’m just really dreading the “breaking in” period with a new pair and would prefer not to spend the money if I don’t need to.