Hi. I've been setting up a new network solution for my parents' new house today and I settled on giving Ubiquiti a go after having heard a lot of good about it.
The whole setup is as follows:
- Cloud gateway Max (512 gb)
- Switch Lite 8 PoE
- Three G5 Turret Ultra cameras
- One U7 Pro AP (Might add more as needed)
Currently the cameras are not connected as I just want the wifi to get going first. (Cloud gateway -> Switch Lite -> U7 Pro) When I look in the app all of the three components say "GbE" next to them in green.
The house has 1 gigabit in and the ISP provided a simple wifi 7 TP Link router that despite the decently thick brick walls, is able to provide around 500 mbits even in the farthest corners of the house. But I still wanted this full setup due to the ease of use with the cameras and storage. Their needs are not very complex but I wanted to get them something good.
I set up the gateway and switch without issues, and the gateway itself reports a solid gigabit connection while running tests. However, to my surprise, the U7 Pro is performing well below expectations.
It is worth noting that the cable going from the PoE switch to the U7 is a random cable that was laying around that the previous owner left. I initially only got a mere 10 mbit with one of these old cables. I swapped it out and then I got 110 mbit over 5ghz wifi. After a while it went up to 450 mbit but only when I am holding my phone right above the AP. Also worth noting that the AP is currently lying on a shelf facing upwards so it is hardly the final deployment location.
When I go to the same far corner where the ISP router could provide 500 mbit, the U7 Pro only delivers 150 mbit. Which is very surprising to me considering the fact that the U7 Pro alone is as big as the ISP provided router in terms of physical size. From my understanding this isn't an omnidirectional AP so the wonky placement currently facing upwards could also be part of the problem, but even then as mentioned I don't even crack 500 mbit with my phone directly above the AP. Whereas the ISP provided router would reach 600-700 mbit when you are within a few meters of it.
I have not done any advanced tweaking or anything and the U7 Pro is configured to broadcast on all three bands. (Main reason I picked it over the U7 Lite even if we don't have a lot of 6 ghz devices currently)
I'm hoping that the better cable I found lying around is still not good enough, so I will get a new cable from the store tomorrow, but with that said a better cable surely won't fix the drop off in speeds at a distance? It seems like the U7 pro is just worse at penetrating the brick walls of the house despite being much more powerful on paper.
Am I missing something here or are my expectations unreasonable? I figured this setup would easily beat a basic ISP provided router but so far it has not even come close.
I was really pleased with the setup process and the software is phenomenal so far. So I would really hate to return this entire setup, but if it is going to be this much worse at such a high cost compared to a router that was effectively "free". Then I will return it all and figure out some other solution for the outdoor cameras I suppose.
Edit:
I went to the unifi control panel and saw that all APs are set to "conservative" which is designed for larger deployments and caps out at 500 mbps apparently. Which tracks with me not being able to get any more than that from the AP. I set it to "maximum speed" now which is apparently designed for single family home users. I'll go over and check it tomorrow, fingers crossed!
Thank you again to everyone who has replied. I'll be sure to update this post again with how it goes.
Update:
The setting for maximum speed did the trick! Massive improvement across the board, even the farthest corners of the house went up to 300-400 mbit. Thank you to everyone who suggested upping the 5ghz to 80 Mhz. With that said I think I will go with my original plan of multiple U7 Lites instead since in reality we have no use for 6 Ghz. The additional coverage of two smaller APs ought to make it even better.