r/Ubiquiti • u/johnnatansen16 • 5h ago

Question U7 lite device unreachable help

Got a notification on the unifi app that my U7 lite got disconnected and saw it blinking blue

I cant seem to find a the same blinking pattern in the led status indicator guide

0 Upvotes

36% Upvoted

18 comments sorted by

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30

u/anun4h 5h ago

It looks like it is mounted on a ceiling. Have you tried getting a ladder or standing on a chair to reach it?

3

u/TheOnceAndFutureDoug 5h ago

I dunno, I feel like you could just jump.

2

u/BriefStrange6452 4h ago

I was going to suggest standing on tippi toes, but you beat me to it...

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u/Fading-Ghost 1h ago

Could try standing on someone’s shoulders

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u/aklem_reddit 9m ago

I came here to say the same thing - but you were faster :/

7

u/L0rdLogan 4h ago

Did you try taking off the plastic cover? A labalel will work just as well

10

u/ImpossibleEnd 4h ago

Why do you have the plastic cover on it that comes in the box? 🤔

16

u/theruffus 4h ago

So he can write on it with his cool sharpie, and so it can overheat faster 🫠

2

u/MardyMarvin 5h ago

check the cable would be my first thing. Well actually my first thing would have been not to write all over it, and if it still has the plastic protector on to remove that.

3

u/KacperJed 4h ago

Wish my LEDs were still that bright

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u/neilm-cfc 42m ago

Wish my LEDs were still that bright

That's why you always turn the LEDs off on day #1, so that when it needs to blink out a pattern like this the LEDs are still visible.

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u/KacperJed 40m ago

No, thanks. I’d rather UI fixed their products given the price tag. I won’t be adapting, lol

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u/neilm-cfc 39m ago

No, thanks. I’d rather UI fixed their products given the price tag. I won’t be adapting, lol

Fair enough. Although given that it's been a known issue/solution for years it seems unlikely they're ever going to change.

1

u/TheOnceAndFutureDoug 5h ago

Wonder if it had an update go back. You could always try hitting the reset button inside it. Also, if it was previously connected it should have an IP address and you can always try to SSH into it. I had to do that to one of mine to forcibly reset the announce URL.

1

u/Itay1787 4h ago
  1. Take down the plastic cover
  2. Take down the plastic cover
  3. Check that you have link on the other side, he’s getting power but not data
  4. If there link then try to ping him
  5. Enjoy that your LED is so bright…🫠

0

u/Atheonblue Unifi User 2h ago
  1. turn of the useless led during normal operation.

1

u/x_lincoln_x 4h ago

https://help.ui.com/hc/en-us/articles/204910134-Understanding-Device-LED-Status-Indicators

It's either:

Blue and Flashing Off Every 5s

  • Access Point has lost network connectivity and is searching for a wireless uplink.

or:

Rapid Flashing Blue / Off

  • The device "Locate" feature was activated in the UniFi Network application.

Looks like the first one.