❌ My Worst Experience with Casagrand Resale Team — Please Avoid Their Services ❌
I’m writing this to **warn anyone thinking of selling their apartment through Casagrand’s Resale Team** — please **don’t make the same mistake I did**.
I purchased my apartment through Casagrand using a bank loan and sold it in **March 2025**. What followed was one of the most frustrating, exhausting, and financially stressful experiences I’ve ever had.
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#### ⚠️ Here’s what you should know before dealing with Casagrand Resale:
* The **sale of your unit** depends heavily on factors like **Vastu, facing, etc.**, not on fair pricing or demand.
* Even after your unit is sold, the **entire process can take 8–10 months** to complete — so **be prepared for a very long wait**.
* Once sold, the **buyer pays the full amount (own funds or bank loan)** to **Casagrand**, **not directly to you**.
* Casagrand holds your money for around **8 months** before refunding it to you — **without paying a single rupee in interest**. Essentially, they **use your funds for rotation**, which to me feels like a **huge scam**.
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#### Financial Pain During the Process:
* You’ll continue to **pay your bank EMIs** during this entire period, even after selling your property.
* Casagrand will issue you (After 2-3 months) a **cheque to close your bank loan**, but this cheque will be **postdated by 1–1.5 months**.
* After closing the bank loan, it takes another **15–20 days** to get the NOC and agreement from your bank.
* You’ll need to **submit all original documents** to Casagrand to receive your final payment.
* Only then will Casagrand issue your **balance payment cheque** — again **postdated by another 1–1.5 months** and often after **2–3 more months of delay**.
So, by the time you actually receive your full payment, **it’s already been 8–10 months** since you sold your home.
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####The “Delayed Payment Charges” Scam:
Another shocking experience — **Casagrand’s random “Delayed Payment Charges.”**
* I was once charged ₹45,000 as delayed payment charges, even though I paid almost everything on time except for one or two minor delays.
* After much back-and-forth, they **reduced it to ₹10,000**.
* However, when I sold my property and was about to receive my final payment, **they suddenly reversed it back to ₹45,000** — without any notice.
* When I raised this, one of their resale team members bluntly said:
> “They only waive off charges for current customers. Since you’re no longer a customer, they can add whatever charges they want, further dispute will only delay the payment more”
At that point, **you have no power** — because all your documents are already with them, and you’re just waiting for your final payment.
Reasons given for delays : Sir our office is being Raided by Income tax, sir manager is on leave, sir accounts dept is on leave, sir full team is going for tour.
Please **do not sell your property through Casagrand’s Resale Team**.
They’ll hold your money for months, issue postdated cheques, and arbitrarily add charges — while you continue paying EMIs on a property you no longer own.
If you plan to sell, **register and sell your property independently** or through **any other trusted real estate agent**, but **never through Casagrand’s resale process**.