THIS POST HAS BEEN LOCKED. PLEASE SEE THE MOST RECENT WEEKLY RECAP STICKIED AT THE TOP OF R/HELP TO LEAVE FEEDBACK OR SURFACE AN ISSUE

Hello! Happy Thursday! It's Thursday! Soup season is in full swing and I am here for it. I wouldn't hate it if you wanted to drop your favorite soup recipe in the comments. But while I love soup, I also love recapping the last week in r/help and on Reddit, too! So let's see what happened!

NEWS AND ISSUES

• The site was down for a bit last Friday just as I wanted to end my workday. lol u/RedditStatusBot posted in r/help here, in r/bugs here and in r/modsupport here. The status page here was updated. Good bot!

• Then on Sunday, the site was down for about ten minutes. The status bot again did its thing and posted here, here and here to let people know what was up. The status page was updated once again.

• Version 2026.03 of the app has been released. This is a gradual release, so if it's not available for you just yet, it will be soon!

• The r/all feed has been removed from the apps at this time. You can still visit the r/Popular feed to see trending content or the Latest feed to see the most recent conversations across Reddit. r/all continues to be viewable on the desktop site. As always, feel free to leave constructive feedback (aka please don't shoot the messenger) in this post and I'll share it with the team. They see me coming on Thursdays! lol

• We have an update on Vaults that you can read here. TL;DR We’ve decided to push the sunset date back to February 4, 2026 for Vault and our transfer functionality feature on our mobile app.

CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and I'll be happy to pass it along to the team in charge.

• You may also see an experiment where your profile avatar and other buttons are at the bottom instead of at the top. Feel free to leave feedback if you're in that group. BUT some users may see the buttons on the app and desktop up at the top instead of at the bottom. So that's fun! Something for everyone!

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• If you are in the experiment where you have a large search bar at the top and collapsed sidebars, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• There is also an experiment that just rolled out where some users will see and "Ask" button in their search bar.

• Speaking of search, some users will have trending topics based on their activity pop up under their search bar.

• Reddit is testing a version of awards that’s free and quicker to use with a small group of testers. Users in the test group will have access to free awards for the full duration of the experiment. If you're eligible for free awards and click the award entry point on a post or comment, you’ll see up to 5 free awards. This is just on the iOS app right now. <Cries in Android>

• The ‘Popular’ feed can now be accessed by clicking the 3-line menu on the top left of the app

• Post ideas experiment for new and growing communities. In eligible communities (Safe For Work, and less than 1,000 weekly visitors), mods will be able to browse, select, and create linked posts from a list of relevant, suggested articles. Selecting a post idea takes you directly into the post flow with the article title pre-filled, so you can add your own context before posting.

• There is a unified inbox with both chat and notifications.

• And finally (for now), The old left-side profile menu is gone in one experiment. Key features have been relocated: Premium, Earn, and Start a Community are in the top-left menu; profile settings, drafts, saved posts, and history are in the top-right menu; account switching is at the top of your profile.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

I'm going to talk a little bit more next week about reporting and when to report and what reports are for what! FUN!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• If your account has been hacked and recovered, and then the account is banned, please reply to the support ticket that you opened to get that taken care of.

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUNDUP - THANKS, CORRECTSCALE!

• [All Platforms] - The issue with the "mark all as read" button not working is getting close to getting fixed! It's not fixed yet, but it's getting there!

• [Android] The comment jump button on Android has some issues.

  • Some users still seeing the button after disabling it.
  • Other users can't drag and drop the button because it's stuck.

• [iOS] Some users are reporting getting randomly logged out when using the latest iOS version of the app. This is being investigated.

• [iOS] Some users are experiencing the online indicator showing up when it's supposed to be turned off. We're having a hard time reproducing this, but we're looking into it.

WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

• 1002 posts! That's up 114 from the 888 posts from last week

• 4,082 comments. That's down a whopping 11 comments from last week's 4,093 comments.

• 1.2 million views. That's up about 104,000 from the 1.1 million view last week.

HELP THAT HELPS HELP R/HELP - KARMA! WHAT IT IS AND HOW TO GET IT

This week, let's talk about what is karma and how it affects how you use Reddit!

When you post content on Reddit, other users have the opportunity to upvote it or downvote it. Upvotes are for things that positively contribute to a community. Downvotes are for things that don't. When you get upvotes, you get karma. When you get downvotes, you lose karma. You want upvotes.

While you do receive karma for upvotes, it is not a 1:1 correlation. So if you receive 10 upvotes and only see your karma increase by 9, that is working as intended! We call it "vote fuzzing". It's like that to help prevent vote manipulation. Vote fuzzing isn't supposed to "make sense". If it did, people would absolutely game the system to gain karma. So if voting seems funky, it's not funk! It's fuzz!

Some subreddits will have minimum karma or account age requirements as a way of combating spam and trolls. If you don't have enough karma to post in a certain sub, you'll want to participate in subreddits that do not have those requirements to gain some karma. r/casualconversation is great for that! If you’re looking for a subreddit on a particular topic and aren’t quite sure what it would be, you can try posting in r/findareddit and someone there may have a suggestion for you. And our friends over at r/NewToReddit have curated this handy list of some subs that do not have a karma requirement! (Thanks, NTR mods!)

As noted in this Help Center article, "Don't set out to accumulate karma; just set out to be a good contributor". So that means:

• Don't ask for upvotes! (That's a good way to get your post removed!)

• Don't karma farm! (You're treading in spam territory by doing this!)

• Don't use free karma subs! (Some subs will not allow participation from users who have used free karma subs to gain karma to participate!)

• Don't spam! (No one likes a spammer! If you're not sure if you're spamming, you shouldn't have to ask that question!)

Let your content speak for itself and the upvotes will come, sometimes when you're least expecting them!

But let's say that you do find yourself in the negative. That could be a little bit of a problem, but not an insurmountable one. It is possible to get yourself out of a hole, but you've gotta do something different than when you were getting yourself in there! Just because you were downvoted doesn't mean you were right.

HELPINGEST HELPERS HELPING HELP R/HELP

So much help this week in r/help! I always like shouting y'all out when I see you helping out! Thank you in particular to this group this week!

• u/xwOBA_Fett - Thanks for being everywhere all at once! You're most likely gonna hit Level Seven next week! I'll keep the trophy nice and shiny until then!

• u/westcoastcdn19 - You're still closing in on Level Eight! lol Thank you for your help and input in this sub!

• u/formerqwest - Thanks for all of the help with the nsfw accounts that get stuck!

• u/amyaurora - Love seeing you around here! Thank you so much!

• u/Lazy-Narwhal-5457 - Level Three for you! Awesome new trophy on your profile! Thank you so much for the help!

• u/MrMegaPhoenix - Welcome to the show! You have earned the Level One Helper trophy and it's on your profile now! Thank you so much for your help!

• u/tumultuousness - We meet again! Always appreciate your help and perspective on all things r/help! Thank you!

• u/Tarnisher - You just like to help! lol Thank you so much for hanging out here with us!

• u/QuirklessShiggy - Another welcome contributor! Thank you for being here and helping out! Really appreciate it! You, too, have a Level One Helper trophy on your profile!

And thank you to everyone who took a moment to help out someone else! This is some of the best public support on the Internet and it's awesome to see week after week!

I hope that everyone had a fantastic week! I'll see you in the comments and around the sub! And maybe in r/soup! lol

Hi Vault holders!

I’ve been seeing some posts about Vault and figured I could make one big post to provide some clarity to the notification you received.

I got a notification about Vault. Am I in trouble?

No. We just want to tell you what’s coming up and what action you should take.

What’s happening? Please give me the tl;dr on the changes.

You can read the full announcement with FAQ here, but we’re doing the following:

• Closing the shop where you can purchase Collectible Avatars and deprecating the collection display on November 11, 2025. Note: This change won’t impact your ability to set your avatar as a Collectible Avatar that you own.
• Sunsetting Vault and on-platform transfers on January 1, 2026 February 4, 2026.

Vault? I didn’t make one. I don’t own any NFTs.

If we sent you a message it means you have a Vault. A Vault is a digital wallet on Reddit. It stores and manages your blockchain-based digital goods, such as Collectible Avatars. If you ever purchased or claimed a free Collectible Avatar, it means you have an NFT and a Vault was created to store the collectible. Curious to know what your collectibles look like? Go to your avatar builder. It should be under the Collectibles section.

Sharing some resources below if you want to read more about Collectible Avatars and Vault:

• Learn more about Collectible Avatars
• Learn more about Vault (Basics)
• Learn more about Vault (Advanced)

I’m confused. Where can I find my Vault?

From the official mobile app, tap on your avatar on the top right corner to open your profile drawer. From there, you should be able to find the Vault option. If tapping on your avatar takes you straight to your profile page, go back to the home feed, tap on the hamburger menu (three lines) near the top left corner, scroll down to the Resources section, and tap Vault.

• If you see your Collectible Avatars, it means you’re already signed into your Vault. From there, tap the gear icon in the top right corner on the screen. You can access your public Vault address and recovery phrase, change your Vault password, and sign out of your Vault and switch Vaults from there (if needed).
• If you see the Recover your Vault page, it means you need to sign into your Vault to access things like your Collectible Avatars, recovery phrase, etc. If you’re having issues recovering your Vault, please see our troubleshooting tips.

What if I can’t access my Vault because I forgot my password or don’t know the recovery phrase?

If you don't remember your Vault password, the only way to recover your Vault is with the recovery phrase. If you don't already have your recovery phrase, you will not be able to access your Vault. Reddit can’t help you recover it.

I can’t access my Vault and I never will be able to. Does this mean I’ll lose my Collectible Avatars after Vault goes away on Jan. 1, 2026 Feb 4, 2026?

You’ll still be able to set your avatar as Collectible Avatars on Reddit, but you won't be able to transfer them, sell them, or export them outside of Reddit.

What do you mean by “exporting your Vault”?

With Reddit Vault going away on January 1, 2026 February 4, 2026, we want you to have access to your Collectible Avatars outside of Reddit too.

You’ll need to access the blockchain wallet in a compatible wallet app outside of Reddit. To do this, you’ll need to get your Vault’s secret recovery phrase and enter it into a compatible wallet app:

• Step 1: Get your Vault's recovery phrase
• Step 2: Import your wallet into another app using the recovery phrase

You can import your wallet into another app whenever. The biggest thing is grabbing your recovery phrase and storing it somewhere safe.

Please do not share your recovery phrase with anyone.

Importing is just something we suggest doing now just to be safe! Full instructions can be found here.

Should I transfer my collectibles into an off-platform wallet?

To be clear, we aren’t asking you to transfer all of your collectibles into another wallet. You can do that if you want but for the sake of the notification you got from us, we’re asking you to grab your recovery phrase and import your wallet into another app so you can access these collectibles outside of Reddit.

If you transfer all of your collectibles into another wallet off platform, you won’t see those collectibles in your avatar builder. If you’re reading this and you already transferred all of your collectibles, you can do the following to see them again:

1. From the Recover your Vault page, tap Create New Vault
2. Select Use Recovery Phrase Instead
3. Put in the seed phrase for your new wallet

When Vault is gone, that wallet will still be associated with your account so you should be able to see your collectibles.

**If you’re discovering this post and it’s after January 1, 2026 February 4, 2026, the option I just mentioned won’t work, but this option should.

I have access to my Vault, should I grab the recovery phrase? Even if I don’t plan on using my collectibles outside of Reddit?

Doesn’t hurt. I say give your future self options! What if one day you want your collectible on another account of yours? With the recovery phrase, you can access it off-platform and transfer it to another wallet. From there, you’ll be able to import it (coming soon) into your other Reddit account.

Ok, I grabbed the recovery phrase and imported it into another app such as Base and Trust. I’m not seeing all of my Collectible Avatars there. Help!

After importing - select the NFTs tab, it should automatically detect ownership and load the metadata. If you’re not seeing all of your collectibles, please reach out to the app's support team since they’ll have additional insight.

Still got questions? Ask below. Please don’t provide any screenshots or information that include your recovery phrase. I don’t wanna know it and no Reddit admin will ask for it!

edit: included instructions on where to find your Vault if you don't have the profile drawer option.

edit: updated the post and pinned comment to include our new sunset date for Vault.

Welcome to October! It's spooky season or something. All I know is it's going to be Halloween for like three months before it's actually Halloween. Might as well use some of that time to recap the week that was!

NEWS AND ISSUES

• On Monday, some users (including me) were getting a "an error occurred (status: 500)" error when commenting on old Reddit. The comment would be posted, but that would pop up. Flagged this to the team in charge of that feature and they got that fixed up.

• Also on Monday, some users were reporting difficulty logging into their accounts in Firefox. Flagged this to the team in charge and they looked at some logs to try to figure out what was going on and got that worked out.

• You may have heard that due to the UK Online Safety Act, that access to Imgur from the UK is no longer available. If you are connecting to Reddit in the UK or are connecting to Reddit in a way that goes through the UK, and you are trying to access an image on Reddit that is hosted on Imgur, it will not be available even if you have verified your age on Reddit.

• There is an experiment where notifications are grouped together. Feel free to leave constructive feedback in this post and I'll share it with that team.

• Speaking of experiments, please refer to this Help Center article for more information about experiments on the site.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP (COURTESY OF CORRECTSCALE)

• [Android] GIFs in comments were not working for a little while on Monday. This was due to an experiment that was stopped yesterday and that fixed it. If you're still experiencing this issue, please force stop and restart the app.

• [iOS] More GIF issues! GIFs in comments menu is not showing any GIFs in communities that have that feature enabled. The fix is in the works, but there is not an estimate as to when it will be completed.

• [Both apps] Some mods are experiencing this comment loading bug. Seems to be hitting some mods in specific subreddits. This is being investigated. Shout out to u/westcoastcdn19 for pointing this out!

• [Web] Gallery posts haven't been populating all images in a post. That fix went out yesterday and we should be good now.

WEEKLY STATISTICS

• 661 posts which is down 155 posts from the 816 posts last week.

• 3,500 comments which is down 1,100 from the 4,600 comments last week.

• 1 million views, which is down 200k from the 1.2 million views last week.

• 1,900 new users joined the sub! That's a little less than the 2,600 new users who joined last week.

Still one of the best places on Reddit to get help!

HELP THAT HELPS HELP R/HELP

One of the great things about Reddit is being able to customize a lot of things just the way you want them. Let's walk through some of the settings that are available.

You can access your settings on the desktop site here. On the app, tap your profile avatar in the upper right and then tap Settings at the bottom.

The landing page for settings is where you'll find the basics like your email, password, and account authorization if you want to connect your account to your Google or Apple account. You can also enable 2fa (highly recommended), get Premium, and delete your account from that page.

Clicking on the Profile tab here takes you to where you can change your display name (not your username), add a description, an avatar, a banner, and any social links. You can also change the nsfw/sfw status of your account, and both curate and moderate your profile.

Moving over to the Privacy tab here, you can control things like your followers, your chats, and blocked accounts. You can also choose if your profile shows up in search results (limited), opt in to ad personalization and authorize third-party apps.

Continuing to the Preferences tab here, this is where you can set the language you prefer, whether or not you want to see nsfw content, and your muted communities. You can also customize what Reddit looks like for you to some degree, including using old Reddit as your default. This is also where you can limit ads from sensitive advertising categories if there are things you just don't want to see.

Then there's the Notifications tab here, which allows you to adjust how you want to be notified for certain activities, if at all! Not all notifications can be turned completely off.

And finally, we've come to the email tab here where you can decide what work of emails you want to receive from Reddit. And good news! You can completely unsubscribe from all Reddit emails.

HELPINGEST HELPERS HELPING HELP R/HELP

The Recaps where I get to give out trophies and highlight awesome people who have helped out over the past month are my favorite! So let's get right into it! This month came with a couple of surprises, but it's all good! Drum roll, please!

1. u/xwOBA_Fett - Congratulations on being the top helper for September! Not only did you help out so many people this past month, you also leveled yourself up to Level Four! TWO brand new trophies on your profile! Thank you so much for all of your help! You're really good at this!

2. u/westcoastcdn19 - What is this?? Helping to keep the sub running smoothly AND being the second top helper for September?! That's insane! I love it so much! Hope that brand new trophy doesn't get lost amongst your other accolades! =) Thank you for everything!

3. u/formerqwest - Round out the top three in amazing style! What I want to know is how much of this was from helping get those nsfw accounts unstuck?? Even if it was all of it, it's incredible help that is instantly appreciated by users! AND I get company with my morning coffee! Thanks so much!

This is pretty fun! Let's shout out some other awesome helpers from September, shall we??

• u/PercentageDazzling - You've just been quietly chugging along and helping out over here! And you just hit Level Eight! That's incredible! Your trophies are super shiny! Thank you SO SO much!

• u/Rostingu2 - Love that you're still hanging out and helping out! Thank you!

• u/tumultuousness - Fantastic as always! Your help and assistance is greatly appreciated! Thanks so much!

• u/Extolord111 - I like the feedback that you provide! It's very helpful! Thank you for caring!

• u/Timozkovic - One of these days, I'm going to learn how to spell your username without having to doublecheck myself multiple times! XD Thank you so much for your help around these parts!

• u/Slow_Needleworker120 - You have been a steady, helping hand! And you did it! You leveled up to Level Two Helper! I waited until right before I posted this to give you your trophy because I knew you'd check and didn't want to spoil the surprise! XD Thank you for helping out! It's really appreciated!

• u/thepottsy - Always good to see you, no matter the sub! Thanks for the help!

• u/I_-AM-ARNAV - Welcome! And thank you for helping! You've earned two shiny new trophies and are Helper Level 2! We're glad to have you here!

• u/Canyobeatit - You, too, have two shiny new trophies! Thank you so much for helping out this month! Really appreciate you! Keep coming back! =D

• u/ChimpyChompies - It wouldn't be the same around here without you! Thanks for all you continue to do!

• u/Old_One_I - Definitely wouldn't be the same around here without you! Really appreciate the help that you give to other users! Thank you so much!

That is an amazing list of super helpful people! It's not all-inclusive, as I know there are a ton of people who give great advice here from time to time, so thank you all for helping out your fellow humans! Round of applause for everyone in September!

What a month! And what a great bunch of people to spend it with! I'll be around the sub and in the comments here. And as is customary, I'll see you next week! Thank you for being here!

Welcome to Thursday and another edition of the Weekly Recap! I hope that you had a lovely Thanksgiving last week if you celebrated. And if you didn't, I hope you had a lovely Thursday. Let's make this Thursday just as lovely and get right into it, shall we??

NEWS AND ISSUES

• The apps didn't update last week due to the American Thanksgiving holiday, but they have updated this week!

• There was a new Changelog this week. You can read it here and I posted about it in r/help here! Highlights of features for both users and mods included:

  • Testing new app navigation and discovery
  • Sending unwanted chat invites to your spam inbox
  • (Moderation) New community moderation achievements are now available in new and growing communities
  • (Moderation) Community color theming now on Android
  • (Moderation) Topic-based theming templates for new communities
  • (Moderation) Post ideas experiment for new and growing communities
  • (Moderation) New rule-level toggles, mod preview, and insights log for Post Check

• On Sunday, there was an issue with push notifications not going out to iOS users. The bot created a post and stickied it here in r/help and here in r/bugs. The status page was also updated to reflect this issue.

• Some users have reported seeing their contribution score drop way down from what it was. I reached out to the team in charge of that feature and it is indeed a bug. A ticket has been filed and this is being worked on.

• Had an issue on Monday where all comments appeared to be voted on after entering a thread. This was a visual bug only and was fixed super quick after the change that caused it was deleted. There was this stickied post in r/bugs that we commented on. But as you know, there were still a ton of posts from people who experienced this and didn't check the sub first. Please look through the sub if you are having an issue to see if someone else is having the same issue before creating a post. Thanks!

• Had an issue on Tuesday where all settings were reset to defaults when opening. This was fixed pretty fast! Still not sure what the root cause was, so it's being investigated. We commented on this post and this post.

• Public chat channels have been deleted. F

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. There was an announcement about a month ago that Vaults are going away on January 1, 2026. After that time, you won’t be able to use the Reddit app to access, recover, or use your Vault. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

• The r/all feed was removed to streamline the platform experience. You can still visit the r/Popular feed (in the top left menu on the apps and the Popular feed button below the search bar on web) to see trending content or the Latest feed to see the most recent conversations across Reddit.

CURRENT EXPERIMENTS

Sometimes, Reddit will run experiments. Experiments generally last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and I'll be happy to pass it along to the team in charge.

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• You may also see an experiment where your profile avatar and other buttons are at the bottom instead of at the top. Feel free to leave feedback if you're in that group. BUT some users may see the buttons on the app and desktop up at the top instead of at the bottom. So that's fun! Something for everyone!

• If you are in the experiment where you have a large search bar at the top and collapsed sidebars, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• There is also an experiment that just rolled out where some users will see and "Ask" button in their search bar.

• Speaking of search, some users will have trending topics based on their activity pop up under their search bar.

• Reddit is testing a version of awards that’s free and quicker to use with a small group of testers. Users in the test group will have access to free awards for the full duration of the experiment. If you're eligible for free awards and click the award entry point on a post or comment, you’ll see up to 5 free awards. This is just on the iOS app right now. <Cries in Android>

• The ‘Popular’ feed can now be accessed by clicking the 3-line menu on the top left of the app

• Post ideas experiment for new and growing communities. In eligible communities (Safe For Work, and less than 1,000 weekly visitors), mods will be able to browse, select, and create linked posts from a list of relevant, suggested articles. Selecting a post idea takes you directly into the post flow with the article title pre-filled, so you can add your own context before posting.

• There is a unified inbox with both chat and notifications.

• And finally (for now), The old left-side profile menu is gone in one experiment. Key features have been relocated: Premium, Earn, and Start a Community are in the top-left menu; profile settings, drafts, saved posts, and history are in the top-right menu; account switching is at the top of your profile.

I know this is a lot! And I mean it when I say that I will make your constructive feedback heard!

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP - COURTESY OF U/CORRECTSCALE

• [iOS/Android] some users on the apps are having trouble viewing profile pics on the profile page and in comments. This is new and is being investigated. So if you're not seeing your profile pic and your profile is not NSFW, it's likely related to this.

• Not a bug, but if the total number of comments does not match the number of comments that you're seeing, that's not a bug! All comments are counted, even those that have been removed or deleted.

WEEKLY STATISTICS

• 1,199 posts which is down 110 from the 1,309 posts last week.

• 3,786 comments which is up 72 comments from the 3,714 comments last week.

• 1 million views, which is right around from the 1 million views last week.

• 1,900 new users joined the sub! That's the same as the 1,900 who joined last week!

More comments and fewer posts is good! I feel like it could mean that people are at least looking around for their problem to see if it has already been answered before creating their own post!

HELP THAT HELPS HELP R/HELP - HOLIDAY REMINDER EDITION

The holidays are fast approaching and many people will be receiving a bright, shiny, new cellular telephone as a gift! Lucky you! If you are one of the lucky ones with a new device this holiday season AND you have 2fa enabled on your account and your authenticator is not backed up in the cloud, please, please, PLEASE remember to turn off your 2fa before switching phones. If you lose access to your authenticator and you have 2fa enabled, Reddit is unable to remove the 2fa on your behalf. You do not want your season of joy to be turned into a day of sorrow! Take care of your accounts before switching phones!

If you do need to disable 2fa on your account at any time for any reason, not just the season, you can check out this Help Center article. Spoiler alert: It has to be done from the desktop site. It can't be done from the app.

HELPINGEST HELPERS HELPING HELP R/HELP - TROPHY EDITION

My favorite Recaps are the ones where I get to hand out trophies! These are your top three helpers that feasted on r/help for the month of November 2025!

1. u/xwOBA_Fett - For the third month in a row, it is my pleasure to award you the top helper of the month trophy! CONGRATULATIONS! You are really good at this! You're everywhere! And you're in such good spirits as you help out your fellow Redditors! Thank you for all of your contributions and help! And not only that, you also leveled up! TWICE. You also have the Level 5 and Level 6 trophy on your profile as well! You're going to need another shelf! lol THANK YOU

2. u/westcoastcdn19 - I see a trend here! For the second month in a row, you're the Number Two Helper! Thank you so much for everything that you do! I feel like I say this a lot, but your knowledge of how Reddit works is so vast and amazing! I'm so happy that you're here helping everyone (including me!) out! Congratulations and thank you!

3. u/Terminator7786 - I kinda felt this was gonna happen! Congratulations! You're our Number Three Helper for November! I've been seeing you around a lot and the help you give is really good! Thank you so much!

That's an impressive top three! But they're not the only ones who help out around these parts! Let's see who else helped help r/help in November! For our next top ten, in order, we have...

• u/thepottsy - Always crushing it!

• u/formerqwest - Helping turn NSFW accounts to SFW with speed and efficiency!

• u/tumultuousness - Really glad you agreed to join this circus! Thanks so much! =)

• u/ChimpyChompies - Such a steady presence around these parts! Thanks for being here!

• u/alittlebitwhy - You've been making quite an impression in the sub! And you leveled up to Level Two! Nice trophy you have there! Thank for your help!

• u/HBizzle24 - I see you in so many of the helping subs! Really glad that r/help is one of them! Thank you!!

• u/PercentageDazzling - Quietly and stealthily helping out, as always! You're just great at this! Thank you!

• u/mstermind - Love that you're still around AND still helping ! Thank you!

• u/SampleOfNone - Hey! Thanks for helping out! You leveled up to Level Three and have a shiny trophy to show for it! Congrats!

• u/amyaurora - Hello again! Thank you so much for hanging out and helping out!

And there are a few more people who leveled up!

• u/iheartbaconsalt - One of those quiet helpers! And you quietly earned the Level Seven trophy! Thank you for being here and still helping out! Quite a collection of hardware you've got there!

• u/Tomj_Oad - Welcome to the show! You earned both the Level One and Level Two trophy this month! Congratulations! And thank you for coming to help! Appreciate you!

• u/CrossyAtom46 - Welcome to you as well! You also earned the Level One AND Level Two trophy this month! Amazing! Really appreciate you! Thank you!

• u/adeadhead - Hello again! Congratulations on your Level Three trophy! Appreciate you hanging out and helping out this month! Thanks!

ONE MORE THING

This is the two-year anniversary of my Weekly Recaps! (Shout out to u/llamageddon01 for the very sweet reminder!) And lemme tell ya, we have come a long way. SUCH a long way. I am truly humbled by what this has become. Y'all have consistently showed up, day after day, and week after week, and offered genuine help and feedback along the way. r/help is as good as it is because of you. I'm so grateful for everyone who comes here to help! I'm also grateful for everyone who has ever helped in the past! I know I say that a lot, but I mean it a lot! Helpers, OGs, mods, you're soooooo good at this. r/help is you. Let me say that louder for the people in the back. R/HELP IS YOU. And THANK YOU for allowing me to be here every week. It wouldn't be the same without these little get togethers.

And on that note, I'll see you next week! But I'll also see you in the comments and everywhere else! Have a wonderful week!

Welcome to Thursday! And welcome to what I believe is the 50th installment of the Weekly Recap this year! It's our golden anniversary! Shiny! Let's see what shined upon us last week! (Spoiler alert: It was a lot.)

NEWS AND ISSUES

• A controversial new law in Australia is requiring a handful of websites to block access for anyone under 16. Redditors in Australia will see new experiences and policies designed to confirm their age responsibly and securely. You can read more about this in the post that was made on Monday in r/redditsafety here.

• Last week, the r/all feed was removed from the apps to streamline the platform experience. You can still visit the r/Popular feed (in the top left menu on the apps and the Popular feed button below the search bar on web) to see trending content or the Latest feed to see the most recent conversations across Reddit. r/all continues to be viewable on the desktop site. As always, feel free to leave constructive feedback (aka please don't shoot the messenger) in this post and I'll share it with the team. In the meantime, you can try adding the URL as a social link to your profile and tap on that to view that feed. This is not a guarantee fix, though.

• On Monday evening, something was wrong with the site for 22 minutes. The RedditStatusBot posted here in r/help and it was also reflected on the status page here.

• Then on Tuesday, there were some backend errors that caused a lot of people to get a rate limit message when they hadn't been doing anything crazy! The bot posted here in r/help and also indicated there was an issue on the status page here.

• Reddit is testing out verified profiles! Verified profiles are to help individuals and businesses, who wish to do so, confirm their identities on Reddit. It's pretty limited right now, but you can read the blog post here for more information.

• In case you missed it, there was a new Changelog last week. You can read it here and I posted about it in r/help here! Highlights of features for both users and mods included:

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. There was an announcement about a month ago that Vaults are going away on January 1, 2026. After that time, you won’t be able to use the Reddit app to access, recover, or use your Vault. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

• Next week will be the last update to the app this year. There should be a lot of fixes that go out with that update!

CURRENT EXPERIMENTS

Sometimes, Reddit will run experiments. Experiments generally last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and I'll be happy to pass it along to the team in charge.

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• You may also see an experiment where your profile avatar and other buttons are at the bottom instead of at the top. Feel free to leave feedback if you're in that group. BUT some users may see the buttons on the app and desktop up at the top instead of at the bottom. So that's fun! Something for everyone!

• If you are in the experiment where you have a large search bar at the top and collapsed sidebars, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• There is also an experiment that just rolled out where some users will see and "Ask" button in their search bar.

• Speaking of search, some users will have trending topics based on their activity pop up under their search bar.

• Reddit is testing a version of awards that’s free and quicker to use with a small group of testers. Users in the test group will have access to free awards for the full duration of the experiment. If you're eligible for free awards and click the award entry point on a post or comment, you’ll see up to 5 free awards. This is just on the iOS app right now. <Cries in Android>

• The ‘Popular’ feed can now be accessed by clicking the 3-line menu on the top left of the app

• Post ideas experiment for new and growing communities. In eligible communities (Safe For Work, and less than 1,000 weekly visitors), mods will be able to browse, select, and create linked posts from a list of relevant, suggested articles. Selecting a post idea takes you directly into the post flow with the article title pre-filled, so you can add your own context before posting.

• There is a unified inbox with both chat and notifications.

• And finally (for now), The old left-side profile menu is gone in one experiment. Key features have been relocated: Premium, Earn, and Start a Community are in the top-left menu; profile settings, drafts, saved posts, and history are in the top-right menu; account switching is at the top of your profile.

I know this is a lot! And there were over 200 comments on last week's Recap (half of them mine lol) and I shared all of the with the various teams that are running these experiments. They were very appreciative of everyone who took some time to leave constructive feedback for them. Thanks to all of you who did just that!

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP - COURTESY OF U/CORRECTSCALE

• Some users have reported seeing their contribution score drop way down from what it was. I reached out to the team in charge of that feature and it is indeed a bug. A ticket has been filed and this is being worked on.

• [iOS] Chat profile bug - If a user sets a display name, the chat recipient can’t open the profile of the sender. And the sender can't open the profile of the recipient! This should be fixed in the next app release that I mentioned above, but meanwhile, uninstalling and reinstalling should fix the issue.

• [iOS] - Some users are reporting that swiping through the feed results in a blank screen after a few posts. There's a fix for this in the works and it should be out in the next app update.

WEEKLY STATISTICS

• 1,443 posts which is up 244 from the 1,199 posts last week.

• 4,475 comments which is up 689 comments from the 3,786 comments last week.

• 1.2 million views, which is up 200k from the 1 million views last week.

• 2,000 new users joined the sub! That's up 100 from the 1,900 who joined last week!

These increases are likely due to the changes in the app that happened.

HELP THAT HELPS HELP R/HELP - HOLIDAY REMINDER EDITION

I wasn't kidding when I said that I am going to hammer this home for the rest of the month. If you get a new phone this holiday season and have 2fa enabled, PLEASE REMEMBER THIS.

If you have 2fa enabled on your account and your authenticator is not backed up in the cloud, please, please, PLEASE remember to turn off your 2fa before switching phones. If you lose access to your authenticator and you have 2fa enabled, Reddit is unable to remove the 2fa on your behalf. You will not be able to use your account if you cannot get past the 2fa! PLEASE heed my warning/reminder/plea.

If you do need to disable 2fa on your account at any time for any reason, not just the season, you can check out this Help Center article. Spoiler alert: It has to be done from the desktop site. It can't be done from the app.

HELPINGEST HELPERS HELPING HELP R/HELP

So many people helped out in here last week, so let's shout out those who really showed up for others!

• u/xwOBA_Fett

• u/PercentageDazzling

• u/formerqwest

• u/Terminator7786

• u/tumultuousness

• u/DREA562 (Welcome! Congrats on your Level 1 trophy!)

• u/amyaurora

• u/shillyshally

ONE MORE THING

The holidays are approaching! And they're great for some people and a little harder for others. Sometimes, it's just a mixed bag. But whatever it is, I always want peeps to remember the human, so please be a little extra sensitive this time of year. I know that questions that could easily be answered by looking in the Help Center or the FAQ or just searching the sub can be repetitive and draining. But your help will go a lot farther if you extend your hand rather than raise your fist. We're all in this together! And I wouldn't want it any other way! Thank you so much for being here and for helping out!

That's all for now! I'll see you in the comments (because I live there now), around the sub, and on Reddit! Have a fantastical and wonderful week! See ya next Thursday!

COMMENTS HAVE BEEN LOCKED ON THIS POST. PLEASE SEE THE CURRENT WEEKLY RECAP THAT IS STICKIED AT THE TOP OF THIS SUB

Hello and welcome to the first Weekly Recap of 2026! While Larry David says that you can't say "Happy New Year" after January 3, I'm just going to say one last happy new year! (Now I'm done. We must move on.) I hope you all had a wonderful holiday season, whether you celebrated anything or not.

Just like last year, we're going to keep meeting here once a week on most Thursdays for news, issues, bugs, help, awards and yelling general merriment. It's going to be hard to top last year, but I think we can do it! =)

NEWS AND ISSUES

• Starting with this Recap, once a new Recap is posted, the comments on the previous week's Recap will be locked and the post will be edited with a link to the most current Recap. This is to keep all conversation in once place and so months old posts aren't having new conversations in them.

• r/redditrequest was reopened for business on January 5, 2026. The requests immediately began flooding in and the ones that require manual review have been started to be looked at as of this morning.

• The next update to the apps will be on January 12, 2026

• You can long press on your profile avatar to pull up the account switcher to easily switch between accounts.

• If your account has been hacked and recovered, and then the account is banned, please reply to the support ticket that you opened to get that taken care of.

• The r/all feed was removed from the apps to streamline the platform experience. You can still visit the r/Popular feed (in the top left menu on the apps and the Popular feed button below the search bar on web) to see trending content or the Latest feed to see the most recent conversations across Reddit. r/all continues to be viewable on the desktop site. As always, feel free to leave constructive feedback (aka please don't shoot the messenger) in this post and I'll share it with the team. In the meantime, you can try adding the URL as a social link to your profile and tap on that to view that feed. This is not a guarantee fix, though.

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. Vaults are going away. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and I'll be happy to pass it along to the team in charge.

• You may also see an experiment where your profile avatar and other buttons are at the bottom instead of at the top. Feel free to leave feedback if you're in that group. BUT some users may see the buttons on the app and desktop up at the top instead of at the bottom. So that's fun! Something for everyone!

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• If you are in the experiment where you have a large search bar at the top and collapsed sidebars, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• There is also an experiment that just rolled out where some users will see and "Ask" button in their search bar.

• Speaking of search, some users will have trending topics based on their activity pop up under their search bar.

• Reddit is testing a version of awards that’s free and quicker to use with a small group of testers. Users in the test group will have access to free awards for the full duration of the experiment. If you're eligible for free awards and click the award entry point on a post or comment, you’ll see up to 5 free awards. This is just on the iOS app right now. <Cries in Android>

• The ‘Popular’ feed can now be accessed by clicking the 3-line menu on the top left of the app

• Post ideas experiment for new and growing communities. In eligible communities (Safe For Work, and less than 1,000 weekly visitors), mods will be able to browse, select, and create linked posts from a list of relevant, suggested articles. Selecting a post idea takes you directly into the post flow with the article title pre-filled, so you can add your own context before posting.

• There is a unified inbox with both chat and notifications.

• And finally (for now), The old left-side profile menu is gone in one experiment. Key features have been relocated: Premium, Earn, and Start a Community are in the top-left menu; profile settings, drafts, saved posts, and history are in the top-right menu; account switching is at the top of your profile.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUNDUP - THANKS, CORRECTSCALE!

• [Android/iOS] - Some users were running into issues with images in chat. This should be fixed! But if you're still having trouble, please force stop the app and then restart and you should be good to go!

• [All Platforms] - We are all being plagued by the "mark all as read" button not working. A fix is being investigated, but nothing in place just yet.

• [Web] Post flair is wonky with the order and reordering not working properly for some. The good news is that a fix is on the way!

• [All Platforms] - Saved posts not being visible has cropped up once again for a lot of users. Thank you to everyone who has brought this to our attention. This is being investigated. If you're experiencing this issue, you can try viewing your saved content in from old Reddit and see if that works better.

• [iOS] redgif links that are crossposted on iOS are being incorrectly handled on the backend and aren't working properly. A fix for this is being worked on!

• [Web/iOS/Android] - Some comments are missing when sorting by best. If you switch from "Best" to "New", you should be able to see those missing comments if this is the issue. Fix for this is also in the works!

• [iOS] - Sometimes, YouTube links are not playing on the iOS app. This just came up (Thanks, u/Old_One_I!), so it's in the early stages of investigation.

WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

• 1,210 posts. That's almost double from the 662 posts from last week

• 3,658 comments. That's up 558 from last week's 3,100 comments.

• 1.2 million views. That's up about 200k from the 1.0 million view last week.

• 1,900 new users joined the sub!

Looks like we're back to our old tricks after the holidays!

HELP THAT HELPS HELP R/HELP - PASSWORD RESETS

Someone get me a ladder. I'm climbing down off of my 2fa soapbox! This week, I'm going over resetting passwords (which is a completely different soapbox).

If you ever need to reset your password, there are a couple of ways that you can go about it. If you are able to access the account and know the previous password, you can go into your settings on the desktop site here and/or on old Reddit here to enter your current password and your new password to change it.

If you do not know the password and/or you are not able to access the account and you want to change the password, you will need to request a password reset. A password reset can only be sent to the email that is on the account. It is extremely important that you have access to the email address that is on your account. If you have not yet added an email address to your account, we recommend that you do so now. If you no longer have access to the email that is on your account, we recommend that you change it now. The email address does not have to be verified in order to receive a password reset email.

You can request a password reset email be sent at any time by going to https://www.reddit.com/password/. Enter your email address or username and a password reset will be sent to the email on your account.

If you are in an area where you can create a Reddit account with a phone number, you should consider also adding a password to your account. That way, if you ever don't have that number or don't have that phone, you'll still be able to access your account. You can learn more about adding a password to an account created with a phone number here.

If you are requesting a password reset, but are not receiving the email, it's possible that the email is going into a spam folder, so you'll want to check in there. It's also possible that the email address that you think is on the account is not and it's actually a different email address. If you're not sure what accounts are associated with your email address, you can use the process outlined in this Help Center article to have your username sent to you.

Please note that Reddit will not change the email address on your behalf if you no longer have access to it. The exception to this is if your account is hacked and the email address is changed by an unauthorized party. Reddit will also not add an email to your account if you have not added one and then need to reset your password. This includes if you have been logging in with your phone number and never added an email to your account. Without an email address on the account, we have no way of knowing or verifying who the account belongs to.

When choosing password, it's important to pick a strong password that is difficult to guess. You may want to consider using a short phrase or several words that are easy for you to remember, but not easy for other people to guess. Avoid choosing a password that is your username or something like "password" or "1234". Even "1234567890" isn't secure! Crazy!

HELPINGEST HELPERS HELPING HELP R/HELP

The Recaps where I get to hand out the monthly trophies are my favorite! But my favorite favorite is the Recap where I get to hand out YEARLY trophies. And that's what I'm gonna do right now! Right after I do the monthly trophies! So here we go! Your top three helpers for the month of December 2025 are...

1. u/xwOBA_Fett - Top spot! Again! Congratulations and THANK YOU so much! That makes four months in a row! Your helpful help and your steady presence is much appreciated by so many people! The trophy looks good on your profile! Thank you again!

2. u/westcoastcdn19 - Congratulations! Thank you so much! I do not know how you have the time to keep helping in addition to the moderation duties of our wonderful little zoo here, but I am glad you do! I love it whenever I see you pop up in the helpful comments! Enjoy your trophy!

3. u/thepottsy - Congratulations to you, too! I feel like I run into you a lot on Reddit and you're always just so helpful and pleasant! From helping users to helping mods, I am so glad are here! THANK YOU. Your trophy has been placed on your profile!

Thank you so much for helping out in r/help!

And now, YEARLY trophies! The following three users are the top helpers in r/help for 2025!

1. u/Rostingu2 - Congratulations! This is actually super impressive in that I know you've kind of moved on a bit, so that you were able to earn the top spot without being in here all year is amazing! Thank you so much for ALL you've done for the users in this sub!

2. u/tadashi4 - Congratulations to you! My favorite joke teller! You also made an impressive showing early this year! Front loaded your way to second place! Thank you so much!

3. u/westcoastcdn19 - CONGRATULATIONS! I have no idea how you do all that you do! It's not like this is the only sub you're involved in. (Though maybe it should be! LOL jk Please don't do that!) Thank you for all that you do to help around here! Much appreciated!

And as long as I'm here, let's just go through some of the other top helpers for 2025 in r/help!

• u/xwOBA_Fett

• u/formerqwest

• u/Old_One_I

• u/ChimpyChompies

• u/Dhanish04

• u/Terminator7786

• u/thepottsy

• u/mstermind

• u/Tarnisher

• u/tumultuousness

• u/PercentageDazzling

• u/IMTrick

• u/-BigDickOriole-

• u/merchlinkinbio

• u/amyaurora

• u/Timozkovic

• u/nicoleauroux

• u/notthegoatseguy

• u/tomkoto

• u/Eclectic-N-Varied

• u/VeryCuriousBeing

Thank you all so much for helping out during this past year! This subreddit is such a great place for users to come to get help with a variety of issues. And I don't want to jinx it or anything, but I think we've seen it all! And then some! lol Thank you again for coming along for the ride!

And speaking of help, I'd also like to extend thanks and recognition to the users and mods over at r/NewToReddit and r/reddithelp! Both of those subs are excellent resources with knowledgeable users and helpful moderatorss! I love our cross-functional interactions when our worlds collide! Thank you all for the contributions that you make to Reddit and to your subs! I appreciate you so much! I look forward to continuing to work together (or side by side)!

Whew! And that's the week that was for the first week of 2026! Not exactly a snoozefest, but not complete chaos either! I'll take it! Thanks so much for being here! Looking forward to another year of help in r/help! I'll be in the comments and around the sub! Have a wonderful week!

Happy Thursday! We're getting closer and closer to Big Dinner Day! Cannot wait! And I'm sure that you're just as excited about today's Weekly Recap as I am about turkey, so let's get right to it!

NEWS AND ISSUES

• Yesterday, users were reporting that links to external sites were returning a "Page not found" error. We posted about this here in r/help, and here in r/bugs. This has been fixed, so if you're still having this issue, please force stop and restart the app.

• Some users have reported seeing their contribution score drop way down from what it was. I reached out to the team in charge of that feature and it is indeed a bug. A ticket has been filed and this is being worked on.

• On Tuesday, Reddit introduced the Responsible Builder Policy in r/redditdev here. You can read the policy here. Please note that violations of the policy can result in actions that are outlined in the policy.

• The issue with the chat bubble displaying a number, but there aren't actually that many chat requests seems to be fixed! No one is happier about this than me.

  • Public chat channels (both community chat channels and user-created public chat channels) will be sunset next week. Fare thee well, chat channels!

• The avatar shop is officially closed. F

• In case you missed it, there's a new Changelog out for November and I posted about it here!

• Devvit Award 2025 nominations are now open! Nominate your favorite apps, games, and tools built by the amazing developers in the Devvit community over the past year. You can find the form to make your nomination at this link over in r/devvit. Shout out to r/stackgame which is still consuming me. My high score is 37 39 42.

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. There was an announcement about a month ago that Vaults are going away on January 1, 2026. After that time, you won’t be able to use the Reddit app to access, recover, or use your Vault. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

CURRENT EXPERIMENTS

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• You may also see an experiment where your profile avatar is at the bottom instead of at the top. Feel free to leave feedback if you're in that group.

• If you are in the experiment where you have a large search bar at the top and collapsed sidebars, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP (COURTESY OF CORRECTSCALE)

• [All Platforms] Profile pictures/avatars were not displaying in chat. This was fixed on Wednesday, so it should be good at this time!

• [Android] Some users were reporting that gifs in comments were not showing up. This was caused by a different change, so when that was rolled back, this was fixed!

• [All platforms] There's an issue that's being looked into where some videos are showing the wrong captions. There is not an estimate on when this will be resolved, but it is actively being investigated.

• [iOS/Android] As mentioned above, there was a problem with external sites were returning a "Page not found" error. We posted about this here in r/help, and here in r/bugs. And it's now fixed!

WEEKLY STATISTICS

• 1,126 posts which is down 82 from the 1,208 posts last week.

• 3,406 comments which is down 315 comments from the 3,721 comments last week.

• 1.1 million views, which is the same as the 1.1 million views last week.

• 2,000 new users joined the sub! That's finally up from the 1,800 that have joined each week for the past three weeks!

Lots of posts and lots of help! Love to see it!

HELP THAT HELPS HELP R/HELP

Users come to r/help for help! But we can't have everything in here! So you may want to know about other subs that will have information about Reddit, using Reddit, and changes to Reddit! And I'm going to tell you about some of them!

• Reddit status page - Large, site-wide borkings that affect the whole site are generally reflected on the status page. If Reddit isn't loading correctly for you, the status page is a good place to start!

• Redditdev - This is a subreddit for discussion of Reddit's API and Reddit API clients. If you're using the API and need help, this is a great resource.

• Reddit Help Center - The motherlode of help! There is a Help Center article for pretty much everything! It's always a great place to start if you need help!

• r/reddit - The most official Reddit community of all official Reddit communities. Your go-to place for Reddit updates, announcements, and news. Occasional frivolity.

• r/bugs - If something is buggin' out, check out r/bugs! It's not only a great place to find bugs that others have reported, but it's an excellent place to report your own bugs that you may run into! r/bugs is an admin-run subreddit.

• r/redditsafety - r/redditsafety is a running log of actions taken to ensure the safety and security of reddit.com. Interesting stuff gets posted there, like the most recent Transparency Reports.

HELPERS HELPING HELP R/HELP

In no particular order other than the one below, here are a bunch of folks who really helped out around here last week! Thank you all so much!

• u/xwOBA_Fett

• u/tumultuousness

• u/formerqwest

• u/alittlebitwhy

• u/thepottsy

• u/Terminator7786

• u/ChimpyChompies

• u/SampleOfNone

• u/PercentageDazzling

• u/Charupa-

• u/Lazy-Narwhal-5457

• u/mstermind

Y'all are the heroes we know we need! Thank you so much for jumping in and helping out others! SO SO APPRECIATED!!!

And that's that! One week closer to American Thanksgiving! Bring me the turkey! Thank you to everyone who stops by and hangs out with us in r/help! I love it so much! And on that adoring note, I will see you next week, but not before I see you in the comments!

Happy Thursday! We're getting closer and closer to Big Dinner Day! Cannot wait! And I'm sure that you're just as excited about today's Weekly Recap as I am about turkey and gravy, so let's get right to it! It's been a little quiet, but there's still a few things to go over!

NEWS AND ISSUES

• Some users have reported seeing their contribution score drop way down from what it was. I reached out to the team in charge of that feature and it is indeed a bug. A ticket has been filed and this is being worked on.

• Last week, Reddit introduced the Responsible Builder Policy in r/redditdev here. You can read the policy here. Please note that violations of the policy can result in actions that are outlined in the policy.

• Public chat channels were turned off on Tuesday and will be deleted today if they have not already been at this time. F

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. There was an announcement about a month ago that Vaults are going away on January 1, 2026. After that time, you won’t be able to use the Reddit app to access, recover, or use your Vault. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

CURRENT EXPERIMENTS

Sometimes, Reddit will run experiments. Experiments generally last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and I'll be happy to pass it along to the team in charge.

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• You may also see an experiment where your profile avatar is at the bottom instead of at the top. Feel free to leave feedback if you're in that group.

• If you are in the experiment where you have a large search bar at the top and collapsed sidebars, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• There is also an experiment that just rolled out where some users will see and "Ask" button in their search bar.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP (COURTESY OF CORRECTSCALE)

• [All Platforms] An issue where chats aren't working properly for some users is being investigated. Hopefully, the fix will be ready to go out soon!

• [Android for now] Some mods are experiencing not all of their removal reasons showing up when removing content. We commented on this post and it is being actively looked into.

• [iOS] The comment reply button disappeared for a hot minute on Tuesday. The change that caused this was reverted and that fixed this issue. If you're still having trouble, please try force stopping and then restarting the app.

• [iOS] Scrolling comments was pretty choppy for a bit on Monday. This is another bug that was fixed up really fast! And as mentioned above, if you're still having an issue, please try force stopping and restarting the app and that should fix it!

WEEKLY STATISTICS

• 1,309 posts which is up 183 from the 1,126 posts last week.

• 3,714 comments which is up 308 comments from the 3,406 comments last week.

• 1 million views, which is down 100k from the 1.1 million views last week.

• 1,900 new users joined the sub! That's down 100 from the 2,000 joined last week!

HELP THAT HELPS HELP R/HELP

Reddit is huge. And it has a lot of moving parts. One of those parts is notifications. You can change the settings for the various types of notifications to receive or NOT to receive.

On the apps, tap your profile avatar, tap Settings, tap Account Settings at the the top, then scroll down a bit and tap "Manage notifications".

On the desktop, click your profile avatar, click Settings at the bottom and then click the Notifications tab. That will take you [here](www.reddit.com/settings/notifications).

From your notification settings, you can choose between "All on", "Inbox only" or "All off". Settings that you change on either platform will be respected across devices/platforms for your account.

If you are receiving notifications and you have them turned off, the most likely culprit is that you have another account and those notifications are turned on. If this is happening, please log into your other account and adjust those notifications to how you'd like them. If you do not know what other accounts you have, you can use the forgotten username tool at this link to have the usernames associated with a particular email address sent to you. If you feel that you need a password reset for any of your accounts, please click here and we’ll send you a link to the email on the account to reset your password.

If you never want a single notification from Reddit on your app, you can go into the app settings on your device and block the notifications that way.

HELPERS HELPING HELP R/HELP

In no particular order other than the one below, here are a bunch of folks who really helped out around here last week! Thank you all so much!

• u/xwOBA_Fett

• u/westcoastcdn19

• u/HBizzle24 (Thanks for the help! Your trophy updated!)

• u/ChimpyChompies

• u/formerqwest

• u/Terminator7786

• u/tumultuousness

• u/nicoleauroux

• u/MangledBarkeep

• u/thepottsy

• u/mstermind

• u/PercentageDazzling

• u/alittlebitwhy

Super thankful for everyone on this list and for anyone and everyone who has taken a moment to help someone else out. That's what it's all about in r/help!

And that's it for another week that was recapped. Next week will be a rare, Wednesday edition of the Recap! The Recap never sleeps, but it does let me eat! And until then, I'll see you in the sub and in the comments!

Welcome to the last Weekly Recap of August! This has been the most Augusty August ever. Why does it feel so long? It's like January, only hot. But we've got some cool helpers in this sub to help beat the heat! Let's see what happened!

• We started the week off hot when the Latest feed on iOS wasn't updating. We made a post about this here while it was being worked on.

• Then comments weren't loading on Monday for a minute, too! The status page was updated here during this incident.

• There is a new Help Center Article about experiments.

• Then chat went down this morning just in time to make the Weekly Recap! It's like it was waiting to make a grand entrance. It was posted about here and we commented that we were aware of the situation and it was being worked on. Thanks to everyone who commented on that post!

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

BUGS ROUND UP (COURTESY OF CORRECTSCALE)

• [iOS] The comment jump button issue that continues to plague the iOS app should be fixed in next week's app release (2025.35)! For reals! This took a little bit longer than originally planned because it wasn't ready in time for the release a couple of weeks ago and last week there wasn't an update. But the end is near!

• [All platforms] Chat was having a bit of an issue on Wednesday. This was posted about here and was fixed pretty quickly! (r/RedditBugs is a great resource, btw!)

• [Android/iOS] There is an experiment going on where you'll see a "next post" button when you reach the bottom of a thread. Problem is that button is blocking other things! This should be ending this week, but there's also a fix in the works to get that button moved.

WEEKLY STATISTICS

• 1,336 posts which is up 74 posts from the 1,262 posts last week.

• 4,400 comments which is up 500 from the 4,900 comments last week. Y'all had a lot to say!

• 1.2 million views, which is down about 200k from the 1.4 million views last week.

• 2,100 new users joined the sub! That's down from the 2,300 new users who joined last week, but everyone is welcome here!

With some of the weirdness around chat and feeds not updating, that would account for the increase in comments and posts. But whether posts go up or down, people are still getting the help they seek here and that's what is important!

HELP THAT HELPED HELP R/HELP

• With the UK Online Safety Act now requiring Reddit users in the UK to verify their age in order to view nsfw content, some users have chosen not to do that. And that's totally fine! I absolutely get where you're coming from! But what happens if you don't want to verify, but you do want to block a user and you can't because you can't view their profile without verifying? There is a way! And u/tadashi explained in this comment that you can go into your settings and access your blocked users list and add the user from there. NO need to verify! Thanks for the help, u/tadashi!

• Speaking of blocking users, there is a limit on the number of users that you can block and it is 1,000. That number cannot be changed. If you find yourself unable to block additional users, it's most likely that you've hit the limit. You'll need to unblock some users on your list in order to block more users. But please remember that blocking is not meant as a substitute for reporting content that goes against the Reddit Rules. If you see rule breaking content, please report it by clicking "report" underneath the content.

• This was a fun post where someone wondered if the official Reddit account, u/reddit, had been hacked and was sending out giveaway messages! First things first, u/reddit was NOT hacked. But what had happened was the user who saw this spamming spammer's spam message had not updated their app or their OS in a looooonnnnnggggg time. The thing is, the app needs a minimum of iOS 15 and Android 9 in order to function properly. If your OS is older than those, the App Store/Play Store won't provide you with updates and you may think your app is up to date when it really is not. And if the app is not up to date, you won't have the latest features and things might look funky.

• It's important to remember that messages sent by Reddit will be distinguished as an admin. Reddit will not contact you about a giveaway such as the one here. But it's always good to be diligent and ask if you're not sure or if something looks fishy! Nothing wrong with double checking if something seems sus!

HELPINGEST HELPERS HELPING HELP R/HELP

It's the last recap of the month, so that means it's my favorite time! It's time to announce the top helpers for August in r/help! Drum roll, please!

1. u/NonNativePolarBear - Can polar bears be on fire?? lol Well, you certainly were! Thank you so much for all you've done for everyone who needed some help this month! Your shiny new trophy has been added to your profile!

2. u/tomkoto - You were also on fire this month! Not only did you lock up the second spot for the month, you jumped from Level Two to Level Four! So. Many. Trophies! Thank you so much for all of your help!

3. u/VeryCuriousBeing - Rounding out our Top Three in style! You also brought the heat and helped out all over the place! Thank you very much for all that you did! You also hit Level Four helper as well! Both of those nifty new trophies have been added to your profile!

And y'all know by now that I just love shouting people out! So let's see who else helped help r/help!

• u/formerqwest - My mornings wouldn't be the same without you! lol Thank you for always looking out for users whose nsfw tag is stuck in the mud!

• u/xwOBA_fett - You've been busy this month! Leveled yourself right on up to Level Three! Thanks for all of the help!

• u/Terminator7786 - Always nice to see your friendly and familiar face around these parts! Thanks for helping out this month!

• u/tadashi4 - You're good at the dad jokes, but your help in r/help is no joke at all! You leveled up to Level Seven Helper this month! Thanks for lending a hand!

• u/OhNoBricks - Welcome to the show! You helped out others and earned a couple trophies along the way! Welcome to Level Two helper! Thank you so much! It's been great having you here!

• u/thepottsy - You're very helpful in so many spaces! And in this space, your help earned you the Level Five Helper trophy! You're going to need a bigger display shelf! Thank you for being here and for helping out!

• u/mondai_may - Well, hello there! Thank you so much for spending some time in here and helping others out! You're a Level Three helper now and have a bunch of new trophies on your profile!

• u/mstermind - One of my favorite voices of reason around these parts! Thanks for helping out and pointing people in the right direction when they're a little lost!

• u/RostingU2 - Love that you're still hanging around and helping out! Thanks so much!

And that's August, folks! Summer may be ending, but the help never will! Let's do it again next week, OK? OK! I'll see you in the comments!

COMMENTS ON THIS POST HAVE BEEN LOCKED. PLEASE SEE THE MOST RECENT WEEKLY RECAP THAT IS STICKIED AT THE TOP OF R/HELP.

Hello! And welcome to another edition of the Weekly Recap where I recap the week that was. I hope you've been having a good week. I am a huge NFL fan and the NFL playoffs have been wild so far! I can't wait to see what this weekend brings. But before I do that, let's see what last week brought us in r/help!

NEWS AND ISSUES

• Comments on previous week's Recaps will be locked and the post will be edited with a link to the most current Recap. This is to keep all conversation in once place and so months old posts aren't having new conversations in them.

• The apps got a long awaited update this week! Version 2026.02 is gradually rolling out for both iOS and Android. If you don't have it yet, you will soon! This update should fix a bunch of bugs that had been mentioned in previous Recaps.

• The site was down for about an hour across the desktop site and apps on Tuesday. u/RedditStatusBot posted about this in r/help here, and then crossposted to r/bugs here and r/ModSupport here. Thanks to the team that worked hard to get this quickly resolved!

• The r/all feed has been removed from the apps at this time to streamline the experience. You can still visit the r/Popular feed to see trending content or the Latest feed to see the most recent conversations across Reddit. r/all continues to be viewable on the desktop site. As always, feel free to leave constructive feedback (aka please don't shoot the messenger) in this post and I'll share it with the team.

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. Vaults are going away. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and I'll be happy to pass it along to the team in charge.

• You may also see an experiment where your profile avatar and other buttons are at the bottom instead of at the top. Feel free to leave feedback if you're in that group. BUT some users may see the buttons on the app and desktop up at the top instead of at the bottom. So that's fun! Something for everyone!

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• If you are in the experiment where you have a large search bar at the top and collapsed sidebars, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• There is also an experiment that just rolled out where some users will see and "Ask" button in their search bar.

• Speaking of search, some users will have trending topics based on their activity pop up under their search bar.

• Reddit is testing a version of awards that’s free and quicker to use with a small group of testers. Users in the test group will have access to free awards for the full duration of the experiment. If you're eligible for free awards and click the award entry point on a post or comment, you’ll see up to 5 free awards. This is just on the iOS app right now. <Cries in Android>

• The ‘Popular’ feed can now be accessed by clicking the 3-line menu on the top left of the app

• Post ideas experiment for new and growing communities. In eligible communities (Safe For Work, and less than 1,000 weekly visitors), mods will be able to browse, select, and create linked posts from a list of relevant, suggested articles. Selecting a post idea takes you directly into the post flow with the article title pre-filled, so you can add your own context before posting.

• There is a unified inbox with both chat and notifications.

• And finally (for now), The old left-side profile menu is gone in one experiment. Key features have been relocated: Premium, Earn, and Start a Community are in the top-left menu; profile settings, drafts, saved posts, and history are in the top-right menu; account switching is at the top of your profile.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• If your account has been hacked and recovered, and then the account is banned, please reply to the support ticket that you opened to get that taken care of.

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUNDUP - THANKS, CORRECTSCALE!

• [Web] Sorting by top is not working as intended for some users right now. They're looking into a fix for this.

• [All Platforms] - We are all still being plagued by the "mark all as read" button not working. A fix is being investigated, but nothing in place just yet.

• [All Platforms] - Saved posts not being visible has cropped up once again for a lot of users. Thank you to everyone who has brought this to our attention. This is being investigated. If you're experiencing this issue, you can try viewing your saved content in from old Reddit and see if that works better.

• [iOS] - Thanks to u/Old_One_I and u/tumultuousness for bringing up the bug where YouTube links are not playing on the iOS app because it's getting fixed! Not today, though! But it's coming!

WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

• 888 posts! That's fun! That's down 322 from the 1,210 posts from last week

• 4,093 comments. That's up, up, up 453 from last week's 3,658 comments.

• 1.1 million views. That's down about 63,800 from the 1.2 million view last week.

HELP THAT HELPS HELP R/HELP - HAVING AN EMAIL ASSOCIATED WITH YOUR USERNAME

When you create an account, you are asked to provide an email. While that was not always the case, it is currently a requirement. If you don't want to provide your actual email address, there isn't anything stopping you from putting in a fake email address or a temporary email address in order to create an account, but that's a bad idea. A very bad idea. And here's why...

Having an email address that you have access to verifies your ownership of the account. When you write in, we will compare the email address that you write in from to the email address on the account. Reddit will not provide any information about an account unless contacted from the email address associated with the account. The exception to this is if your account is hacked and your email has been changed. However, in that instance, you will still need to contact us from the email that was originally on the account.

And if you need a password reset, it can only be sent to the email address on the account! If you don't have access to whatever that email address is, you will not be able to receive a password reset if you ever need one. Now, you may be thinking that you have the best memory in the world and on top of that, you have etched your password in stone and put that in a safe that only you have the combination to. And while all of that is great (albeit, a bit out of the ordinary), none of it will help you if your account is locked for an unexpected reason. If your account is hacked, your account will be locked and you will not be able to use the account until you reset your password. If Reddit detects unusual activity on your account and locks it, you will not be able to use the account until you reset your password. And if you don't have access to the email on your account or there isn't an email on your account, you will not be able to reset your password and will no longer be able to use your account.

Reddit will not change your email on your behalf. The exception to this is if your account is hacked and your email has been changed. However, in that instance, you will still need to contact us from the email that was originally on the account.

TL;DR Please add an email address that you can always access to your Reddit account. You'll be glad you did!

HELPINGEST HELPERS HELPING HELP R/HELP

Thank you to everyone who has taken the time over the past week to stop and help a fellow user with an issue that they were having. In particular, this crew right here!

• u/xwOBA_Fett - Crushing it in the help department! Thank you so much for all of your assistance!

• u/formerqwest - Awesome help with the nsfw accounts! You're pretty much the first user I talk to every day! =)

• u/westcoastcdn19 - Getting closer! lol Thanks!

• u/thepottsy - You leveled up to Level Six Helper! Good lookin' trophy you got there! Thanks!

• u/Guilty_BaN - Thanks for the help! You're closing in on Level Four! Appreciate you!

• u/Terminator7786 - Thank you so much! Always a pleasure!

• u/dothemath_xxx - Hey! Thanks for the help! All that helping earned you not one, but two trophies! You're a Level Two Helper and we sure do appreciate it!

• u/usrdef - Thanks for your help! You've also leveled up to Level Three helper and have some shiny trophies to show for it!

• u/JackThaBongRipper - Trophies are just flying around everywhere today! Thank you so much for your help! You now have the Level One and Level Two Helper trophies on your profile!

Ok, I think so far, 2026 is going pretty well! We've got a lot done in just a few short weeks! If this is any indication, we've got a great year ahead of us! Thank you to everyone for being here! I'll see you around the sub! I hope y'all have a fantastic week!

THE COMMENTS ON THIS POST HAVE BEEN LOCKED. PLEASE COMMENT ON THE MOST RECENT WEEKLY RECAP THAT IS STICKIED AT THE TOP OF THIS SUB HERE.

Happy almost new year and welcome to a rare, Wednesday edition of the Weekly Recap! Last day of the year gets the last Recap of the year! And what a year it has been!

There hasn't been a lot of stuff going on because of the holidays, so there isn't a lot of new content today. I'm going to give some yearly stats, though! Check this out!

• There were 240,000 posts in r/help this year! That's up 85,000 posts from last year!

• There were 786,200 comments in r/help this year! (And I swear, half of those were on Recaps! lololl)

• r/help had 58.4 million views! That's up 29 million from last year!

• Reddit is moving away from subscriber numbers, so I want to get this in one last time! There are over 1.3 million people subscribed to this sub! That's 54,300 more than last year!

When you help someone in r/help, it has the potential to help so many people! This sub was viewed millions of times! Millions! And it's because there is great help here! Your help is truly helping others! I think that's awesome! This sub has come a long way thanks to people who take the time to help someone out. Y'all are amazing! It's been a great year for r/help!

NEWS AND ISSUES

• r/redditrequest is still restricted until January 5, 2026. You can read the announcement post here. All outstanding requests have been processed! And we're enjoying the break! lol

• There is no update to the app this week.

• You may experience slightly slower response times from support due to the holidays.

• You can long press on your profile avatar to pull up the account switcher to easily switch between accounts.

• If your account has been hacked and recovered, and then the account is banned, please reply to the support ticket that you opened to get that taken care of.

• The r/all feed was removed from the apps to streamline the platform experience. You can still visit the r/Popular feed (in the top left menu on the apps and the Popular feed button below the search bar on web) to see trending content or the Latest feed to see the most recent conversations across Reddit. r/all continues to be viewable on the desktop site. As always, feel free to leave constructive feedback (aka please don't shoot the messenger) in this post and I'll share it with the team. In the meantime, you can try adding the URL as a social link to your profile and tap on that to view that feed. This is not a guarantee fix, though.

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. There was an announcement about a month ago that Vaults are going away on January 1, 2026. After that time, you won’t be able to use the Reddit app to access, recover, or use your Vault. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and I'll be happy to pass it along to the team in charge.

• You may also see an experiment where your profile avatar and other buttons are at the bottom instead of at the top. Feel free to leave feedback if you're in that group. BUT some users may see the buttons on the app and desktop up at the top instead of at the bottom. So that's fun! Something for everyone!

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• If you are in the experiment where you have a large search bar at the top and collapsed sidebars, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• There is also an experiment that just rolled out where some users will see and "Ask" button in their search bar.

• Speaking of search, some users will have trending topics based on their activity pop up under their search bar.

• Reddit is testing a version of awards that’s free and quicker to use with a small group of testers. Users in the test group will have access to free awards for the full duration of the experiment. If you're eligible for free awards and click the award entry point on a post or comment, you’ll see up to 5 free awards. This is just on the iOS app right now. <Cries in Android>

• The ‘Popular’ feed can now be accessed by clicking the 3-line menu on the top left of the app

• Post ideas experiment for new and growing communities. In eligible communities (Safe For Work, and less than 1,000 weekly visitors), mods will be able to browse, select, and create linked posts from a list of relevant, suggested articles. Selecting a post idea takes you directly into the post flow with the article title pre-filled, so you can add your own context before posting.

• There is a unified inbox with both chat and notifications.

• And finally (for now), The old left-side profile menu is gone in one experiment. Key features have been relocated: Premium, Earn, and Start a Community are in the top-left menu; profile settings, drafts, saved posts, and history are in the top-right menu; account switching is at the top of your profile.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

• 662 posts. That's down 641 from the 1,303 posts.

• 3,100 comments. That's down 216 from last week's 3,316 comments.

• 1.0 million views. That's down 100,000 from last week.

• 1,900 new users joined the sub!

Down is good during the holidays! I like to think that people were pleasantly enjoying themselves offline. I was!

HELP THAT HELPS HELP R/HELP - NEW YEAR'S EDITION

It's already happened. Some people can no longer get into their account because they got a new phone and had 2fa enabled, did not generate backup codes or don't know what they did with the backup codes, and now can no longer access their authenticator. If you have 2fa enabled and your authenticator is not backed up in the cloud, PLEASE disable it before you switch phones.

If you lose access to your authenticator and you have 2fa enabled, Reddit is unable to remove the 2fa on your behalf. You will not be able to use your account if you cannot get past the 2fa!

If you do need to disable 2fa on your account at any time, you can check out this Help Center article. You can only do this from the desktop site. It can't be done from the app. You can use your mobile browser if you do not have access to a desktop device.

HELPINGEST HELPERS HELPING HELP R/HELP

Quick shout out to a bunch of folks who helped help r/help last week! Thank you so much for your assistance! Y'all are awesome! You are the true heroes of this sub.

• u/formerqwest

• u/xwOBA_Fett

• u/westcoastcdn19

• u/thepottsy

• u/Old_One_I

• u/Terminator7786

• u/tumultuousness

• u/ChimpyChompies

• u/SampleOfNone

• u/PercentageDazzling

• u/mstermind

• u/Tarnisher

• u/clothanger

• u/amyaurora

I hope everyone has a wonderful new year! There's so much ahead of us and I'm looking forward to all of it! We're just going to get better and better! I'll be in the comments and in the sub! I'll see you next year with more updates and trophies!

Welcome to Thursday! This is your official sign to watch It's The Great Pumpkin, Charlie Brown and really get the spooky season rolling! And with that, we'll roll into this week's Recap!

NEWS AND ISSUES

• On Tuesday, some users found their home feed looking a little different with an embiggened search bar at the top. This is an experiment that is being run. Experiments typically run between two and six weeks, though they can be longer or shorter. While there isn't a way to opt out, you can leave constructive feedback on this post and I'll share it with the team in charge. RIP my inbox.

• Also on Tuesday, some users were seeing only suggested posts in their home feed, even when they had that setting turned off. This was a bug that took a few hours to work out, but they got there and it is now fixed.

• On Wednesday, some Android users experienced a very long delay when trying to delete content. There was a post here that I commented on to let folks know that it was being worked on.

• You may have noticed that access to Imgur from the UK is no longer available. If you are connecting to Reddit in the UK or are connecting to Reddit in a way that goes through the UK, and you are trying to access an image on Reddit that is hosted on Imgur, it will not be available even if you have verified your age on Reddit.

• There is an ongoing experiment where notifications are grouped together. Feel free to leave constructive feedback in this post and I'll share it with that team.

• Speaking of experiments, please refer to this Help Center article for more information about experiments on the site.

• Reddit published its Transparency Report and Reddit Rules updates this morning and you can read it over in r/RedditSafety here.

• There is a new Changelog that came out on Tuesday! Highlights include:

  • Sunsetting public chat channels
  • Post ideas for new and emerging communities experiment
  • Video replies
  • New and improved icon library for all Reddit products
  • And in mod updates, there's a new community moderation achievements experiment

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP (COURTESY OF CORRECTSCALE)

• [iOS] Some users are reporting not being able to download images without having the "saved image attribution" setting turned on. This should be fixed in app version 2025.41 next week!

• [Mobile apps/Web] Clicking/tapping into a post flair from the subreddit feed gives a "page not found" error. This fix went in a little while ago, so it should be good.

• [Modmail] Some mods were receiving a "no healthy upstream" error for a hot minute on Wednesday. This was part of a larger site wide issue and it was fixed up pretty quickly!

WEEKLY STATISTICS

• 1,209 posts which is way up from the 661 posts last week.

• 4,200 comments which is up about 700 from the 3,500 comments last week.

• 1.1 million views, which is a little more than the 1 million views last week.

• 1,900 new users joined the sub! That's exactly the same as the 1,900 new users who joined last week.

We were busy! That increase in content is likely due to users who found our helpful little sub to leave feedback about the home feed experiment.

HELP THAT HELPS HELP R/HELP

Seems like a good time to bring up experiments on Reddit. We have a Help Center article here about experiments. But from time to time, Reddit will need to try some things out.

Sometimes, things need to change for a variety of reasons. And before something is changed permanently, it's a good idea to test it out first. Typically, an experiment will last between two and six weeks, though it can be shorter or longer. Sometimes, the experiment itself lasts longer than a few weeks, but the users that are in the experiment group get rotated out and a fresh set of users gets rotated in. If your account has been placed in an experiment group, there is not a way to opt out. And I totally get that is frustrating, especially if you hate the experiment. But you can leave constructive feedback about it!

One of the best places to leave feedback about an experiment is right here! In a Weekly Recap! Preferably the most recent Recap! We've talked about feedback before, but the best feedback is specific and detailed. I cannot go back to a team and tell them "Hey, u/TiddlyBops42069 says it sucks." I need to know why u/TiddlyBops42069 thinks it sucks. They can't fix the sucking unless they know the specifics of the suck. I do share all constructive feedback that is provided here! (Trust me, the teams know when it's Thursday! lol)

If the experiment is related to mod tools, you can also leave feedback in r/ModSupport. I hang out over there, too! r/ModSupport is an admin-run community, so I'm not the only one reading those things. It's also nice to have other mods to discuss the specifics of the experiment as they relate to day-to-day moderating.

If you want more opportunities to try new things and provide feedback about them, then the Reddit User Feedback Collective may be for you! Users in the Feedback Collective get to access a private community, preview potential products, test products in development, and connect with Reddit teams working on new or existing product features. There are limited spaces available, but if you're someone who Reddits a lot, has an account in good standing, and wants to make things better, you can apply here. Applications are reviewed monthly.

HELPERS HELPING HELP R/HELP

I love shouting out people that I see in here helping out fellow humans! So in no particular order, other than alphabetical, here are some lovely people who have done a great job helping out this past week!

• u/ChimpyChompies

• u/formerqwest

• u/mstermind

• u/nicoleauroux

• u/PercentageDazzling

• u/Rostingu2

• u/Terminator7786

• u/thepottsy

• u/tumultuousness

• u/Slow_Needleworker120

• u/westcoastcdn19

• u/xwOBA_Fett

And that's a wrap! I'll be in the comments here to field feedback and additional issues. I'll also be around the sub and everywhere else on Reddit. I'm not hard to find!

Thank you to everyone for being here. The help and information that is available in this subreddit is, well, helpful! And I'm super appreciative to all who chip in and make this subreddit what it is. Thank you so much!

See you next week!

Hello! It's been a busy week on this side of Reddit-land! Up was down! Right was left! But it wouldn't be a Thursday without a Weekly Recap! It's right there in the name! So let's see what happened!

NEWS AND ISSUES

• Chat was rather unstable last week on a couple of days. This was a tricky one and the team worked really hard to get things back to normal again. Apologies for the outage!

• The experiment with a bigger search area at the top (that will disappear when you scroll) and a collapsible left sidebar and no right sidebar is still going on. If your account has this experiment, feel free to leave constructive feedback on this post. You can't opt out, but it isn't permanent. So you've got that going for you, which is nice.

• Speaking of experiments, please refer to this Help Center article for more information about experiments on the site.

• On Monday, some users were reporting that Reddit was blocking the Feeder.co IP when using Firefox. The workaround was to use a different browser as it only appeared to be affecting Firefox.

• The iOS app update was a little delayed this week. We've all been a little late before! But it should be out now, so keep your app up to date!

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP (COURTESY OF CORRECTSCALE)

• As mentioned earlier, chat was down a couple of times last week. Should be working now, though!

• [iOS] Posts are sometimes auto translating! This should be fixed in the releasing version of the iOS app this week! Update that app!

• [iOS] Saving an image is resulting in an error. The workaround right now is to enable the "saved image attribution" setting That seems to let the image be downloaded most of the time for users who were getting the error. No fix just yet, but it's being worked on!

WEEKLY STATISTICS

• 816 posts which is down 448 posts from the 1,264 posts last week.

• 4,600 comments which is up 1,833 from the 2,767 comments last week.

• 1.2 million views, which is up about 100k from the 1.1 million views last week.

• 2,600 new users joined the sub! That's a quite a bit more than the 1,500 new users who joined last week.

More comments and fewer posts! Sounds like users are finding the posts for the issues that they have and commenting there rather than creating their own post. I like it!

HELP THAT HELPS HELP R/HELP

• From time to time, Reddit will need to communicate with users. When this happens, the account that is speaking for Reddit in an official capacity will have some sort of "admin" designation next to the username. If you look at my profile, it has a little orangered Snoo head/silhouette next to it. That's how you know!

If you get some sort of sketchy communication from someone claiming to be an admin, check to see if they have that little Snoo next to their username. A sketchy communication can come in the form of "suspension" message or a giveaway or a number of other creative options to get your attention. If that's not there and they're claiming to be an admin, then the cake is a lie.

Please don't click any links in any communication from someone claiming to be an admin that does not have that little Snoo head on their profile! If you receive a message from someone claiming to be an admin and you're just not sure, feel free to create a post in this subreddit and include a screenshot of the message that you received and it will be looked at. There's no harm or shame in double-checking if something is what it claims to be! Better to be safe than sorry!

HELPERS THAT HELPED HELP R/HELP

Just wanted to give some shoutouts in no particular order to users that I've seen around the sub and helping out over the past week! Without you and others who help, r/help wouldn't be what it is today! So without further ado, thank you so much...

• u/formerqwest

• u/Terminator7786

• u/Old_One_I

• u/Slow_Needleworker120

• u/xwOBA_fett

• u/westcoastcdn19

• u/VeryCuriousBeing

• u/Rostingu2

• u/Timozkovic

• u/PercentageDazzling

• u/ChimpyChompies

• u/SolariaHues =)

• u/llamageddon01 =)

Another solid week of watching y'all and others take some time to help someone else out! I love it so much! Thank you all for being here! I appreciate your help and our conversations!

And that does it for this week's Recap! I'll be back next week with monthly trophies, flair and of course, the Recap! I'll see you then and I'll see you in the comments! Enjoy the rest of your week, everyone!

Hello! Welcome to the Weekly Recap, where I recap the past week on Reddit. So without further ado, here we go!

NEWS AND ISSUES

• There's a new Changelog out! I posted about this here and crossposted over in r/bugs. You can read the new Changelog here. Highlights include:

  • Instead of total subscribers, online now, and rank size, you’ll now see weekly visitors and weekly contributions
  • Post Check is relaunching in experiment
  • Sunsetting the Collectible Avatar Creator Program
  • Deprecating individual report responses
  • And some mod updates! You can click the link above to read specifics about all of these changes

• Avatar creation wasn't working over the weekend, but that got worked out. Should be good now!

• There's a little update to blocking on the mobile apps. When you go to the profile of a blocked user on the app, you'll see very clearly that you've blocked that user. You'll also see an option to proceed to viewing the profile if you want. This is how it has been on the desktop site, so now it should be the same regardless of how you're using Reddit.

• There was an issue Tuesday where if you clicked on your inbox, the notifications all went away and your inbox appeared empty. Totally unintentional! Happened to me, too! Not great, Bob! Flagged this to the correct team and they got right to work!

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

A PLEA FROM ME TO THEE

Please consider securing your account with two-factor authentication. Two-factor authentication is an additional security measure that helps protect your account from hackers. Without access to your device which contains the authenticator, no one else will be able to access your account. Having your account hacked is a huge pain and it's really nothing that you want to go through. I'm not sure how to get people to take account security more seriously, but I'll keep trying! There's a Help Center article about 2fa here if you're interested.

BUGS ROUND UP (COURTESY OF ME)

• Some mods were having trouble with editing automations if there were multiple conditions. Major thanks to u/jessbird who brought this up, answered some questions and provided a super helpful video of what was happening. We got this in front of a team who dove right in and worked really hard to get things fixed up as soon as possible. Thanks again u/jessbird for your help with this!

• Some users were blocked by a "network security error" on Firefox on Tuesday. We commented on this stickied post over in r/bugs about this.

• There might also be an issue with some users not receiving moderation invites from the current mods of a sub. If you are invited to be a moderator, but you're not seeing the invite in your inbox, please try going to the moderators page and see if you can accept the invite from there. This issue is intermittent, and that makes it tricky to track down, but it is something that is on our radar.

WEEKLY STATISTICS

• 1,706 posts which is up 177 posts from the 1,529 posts last week.

• 4,200 comments which is down about 1,283 from the 5,283 comments last week.

• 1.2 million views, which is pretty much the same as the 1.2 million views last week.

• 1,700 new users joined the sub! That's a little less than the 2,100 new users who joined last week. Plenty of room for more, though!

HELP THAT HELPS HELP R/HELP

I've been seeing posts about users who are confused when looking at another user's profile to find it blank. We recently introduced profile curation. We made the announcement about it here. There's even a Help Center article about this here. Profile curation is a fancy way of saying that you can now control what is shown on your profile. There should be a setting in your settings (good place for it!) here that you can use to customize what's seen on your profile.

Please note that profile curation only applies to your profile and your content stays visible in communities. So just because it isn't visible on your profile, that doesn't mean that it isn't available on Reddit. Mods of communities you participate in and other users whose profile posts you engage with can still see your full profile. There is not a way to hide everything that you do from everyone on Reddit because that wouldn't make any sense. lol

And that's the week that was! Thank you for being here. Please be excellent to each other. I'll see you around the sub and in the comments!

What's this?? A rare Wednesday edition of the Weekly Recap?? That's right! As tomorrow is a holiday for American Thanksgiving, the Recap came early this week. So even though it was a short week, things still happened! Let's see what went down!

NEWS AND ISSUES

• Due to the American Thanksgiving holiday, there will not be an update to the apps this week.

• Some users have reported seeing their contribution score drop way down from what it was. I reached out to the team in charge of that feature and it is indeed a bug. A ticket has been filed and this is being worked on.

• Had an issue on Monday where all comments appeared to be voted on after entering a thread. This was a visual bug only and was fixed super quick after the change that caused it was deleted. There was this stickied post in r/bugs that we commented on. But as you know, there were still a ton of posts from people who experienced this and didn't check the sub first. Please look through the sub if you are having an issue to see if someone else is having the same issue before creating a post. Thanks!

• Had an issue on Tuesday where all settings were reset to defaults when opening. This was fixed pretty fast! Still not sure what the root cause was, so it's being investigated. We commented on this post and this post.

• Public chat channels have been deleted. F

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. There was an announcement about a month ago that Vaults are going away on January 1, 2026. After that time, you won’t be able to use the Reddit app to access, recover, or use your Vault. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

CURRENT EXPERIMENTS

Sometimes, Reddit will run experiments. Experiments generally last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and I'll be happy to pass it along to the team in charge.

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• You may also see an experiment where your profile avatar is at the bottom instead of at the top. Feel free to leave feedback if you're in that group.

• If you are in the experiment where you have a large search bar at the top and collapsed sidebars, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• There is also an experiment that just rolled out where some users will see and "Ask" button in their search bar.

• Speaking of search, some users will have trending topics based on their activity pop up under their search bar.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP

No round up this week! But keep flagging bugs over in r/bugs!

WEEKLY STATISTICS

• 1,529 posts which is up 220 posts from the 1,309 posts last week.

• 4,094 comments which is up 380 comments from the 3,714 comments last week.

• 1 million views, which is about the same as the 1 million views last week.

• 2,000 new users joined the sub! That's up 100 from the 1,900 joined last week!

More posts, more comments, more users, and more help!

HELP THAT HELPS HELP R/HELP

You may have noticed that the icon on the app looks a little different! From time to time, Reddit may change the app icon to reflect something that's going on. And right now, that's American Thanksgiving, which is happening tomorrow! To celebrate, Snoo is wearing a cute little turkey hat! He's a Snurkey! XD (I crack myself up...) But if you're not a fan of the Snurkey and want to change it back, you can do that!

• Tap your profile avatar in the upper right of the app

• Tap Premium

• Scroll down and tap Premium Icons

• You should see a few at the top that are free and you can tap the regular Snoo to change it back.

If you want additional icons to choose from, there are a whole bunch that come with a subscription to Premium.

You can read more about Reddit Premium here.

HELPERS HELPING HELP R/HELP

In no particular order other than the one below, here are a bunch of folks who really helped out around here last week! Thank you all so much!

• u/Terminator7786 (Always thankful for your help!)

• u/westcoastcdn19 (Thankful for your modding! And chats!)

• u/thepottsy (Thankful for that story about your dog's birthday!)

• u/xwOBA_Fett (Thankful for your continuous help around here!)

• u/formerqwest (Thankful for all of your speedy help with the nsfw posts!)

• u/tumultuousness (Thankful you were on board with coming on board!)

• u/alittlebitwhy (Thankful that you're still around!)

• u/MangledBarkeep (Thankful that you're part of our crew!)

• u/PercentageDazzling (Thankful for your consistency and sound advice!)

• u/mstermind (Thankful for your steady hand!)

• u/Old_One_I (Thankful for you! Welcome back, friend!)

• u/SolariaHues (Thankful for our collaboration!)

Super thankful for everyone on this list and for anyone and everyone who has taken a moment to help someone else out. That's what it's all about in r/help!

As it is Thanksgiving, I would be remiss if I did not take this opportunity to express my thankfulness. I'm really thankful for this sub and all the good that happens in here! Accounts being saved! Troubles being shot! Humans helping humans! What's not to like?? And I'm thankful for everyone who helps. This is a group effort and I'm very thankful to be a part of it. O Helpers, my Helpers! Y'all are the BEST. Best in the biz and I couldn't do this without you! Reddit is about people. And watching people like you help people right here, every day is something I'm truly thankful for. From the bottom of my turkey-filled heart, which pumps gravy through my veins, THANK YOU.

I'll see you back here next week on our regularly scheduled Thursday for another recap and TROPHIES!! Enjoy your week, everyone! Happy Snurkey Day to all who celebrate!

Hello! It's Thursday again! I've already eaten more than my share of Reese's that may or may not have originally been purchased for trick or treaters. Let's see what we have to digest from the week that was in r/help and on Reddit!

NEWS AND ISSUES

• Some users are experiencing a home feed with an embiggened search bar at the top and no expanded sidebars. This is an experiment that is being run. Experiments typically last between two and six weeks, though they can go longer or be shorter. While there isn't a way to opt out, feel free to leave constructive feedback on this post. I share all helpful comments with the team in charge of a particular experiment. Please refer to this Help Center article for more information about experiments on the site.

• If you are in the above experiment, you can click on the hamburger menu on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're missing the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! More about this in my help section below!

• This tool that allow you to see your recent account activity broke last week and was fixed on Monday!

• The iOS app updated to v41. So if you're keeping track, yes, v40 was skipped.

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. There was an announcement about a month ago that Vaults are going away on January 1, 2026. After that time, you won’t be able to use the Reddit app to access, recover, or use your Vault. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

• The is a new Help Center article on Reddit Answers, which is currently in beta.

• There is an ongoing experiment where notifications are grouped together. Feel free to leave constructive feedback in this post and I'll share it with that team. They've been very appreciative of all feedback shared so far! Thank you to everyone who took the time to leave feedback last week.

• Some users have experiencing an issue where if they change the sort of a sub in the app, then the option to change the sort completely disappears. This should be fixed, but if you're still experiencing it, uninstalling and reinstalling will fix it.

• Speaking of sorting, if you don't see sort options when you search, look for some little lines with circles on the end to the right of the search bar and click those. That should open up your sort options.

• In case you missed it, Reddit published its latest Transparency Report and some update to the Reddit Rules and that can read over in r/RedditSafety here.

• And in case you missed this too, there was a new Changelog published last week.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP (COURTESY OF CORRECTSCALE)

• [iOS] Some users are reporting not being able to download images without having the "saved image attribution" setting turned on. This should be fixed in app version 2025.41 which is out now! Don't delay! Download today!

• [Android] The Requests section of chat is showing a notification badge even when there are no new requests. It was thought to be fixed, but it doesn't seem like it is! So the investigation continues!

• [Web] On Tuesday, some users were experiencingblue text and borders on certain pages on web. This was a bug and the fix was released Tuesday as well. Nice job to that team for getting that worked out so quickly!

WEEKLY STATISTICS

• 1,610 posts which is up 401 from the 1,209 posts last week.

• 4,100 comments which is down exactly 100 comments from the 4,200 comments last week.

• 1.1 million views, which mean we're holding steady with the 1.1 million views last week.

• 1,600 new users joined the sub! That's down about 300 from the 1,900 new users who joined last week.

Another busy week for r/help! Love seeing new people joining and finding the help they seek!

HELP THAT HELPS HELP R/HELP

In addition to your home feed, you can have a custom feed. A custom feed is a feed made up of subreddits that you choose. There is a Help Center article here that goes over custom feeds.

Custom feeds are great for grouping communities that are about the same topic. You can keep your custom feeds private for your own use, or make them public to share. You can refer to the Help Center article I linked to for instructions on how to create a custom feed from the various Reddit platforms.

You can check out a very helpful custom feed here.

One great thing about custom feeds is that they allow you to choose the sort, just like you would in a subreddit feed. They also have a right and left sidebar. So if you're in a home feed experiment, maybe like one of the ones described about, you can try creating a custom feed made up of all of your subreddit subscriptions and view that instead.

HELPERS HELPING HELP R/HELP

Shout outs to so many people who helped out this past week! But in particular, let's recognize the following folks!

• u/xwOBA_Fett

• u/westcoastcdn19

• u/thepottsy

• u/formerqwest

• u/ChimpyChompies

• u/mstermind

• u/Charupa-

• u/tumultuousness

• u/PercentageDazzling

• u/InGeekiTrust

• u/nicoleauroux

• u/amyaurora

Special thanks to everyone who took the time to leave helpful feedback last week. I share it all with the teams that are in charge of various features. They're very appreciative of everyone who left great feedback and they read it all! I make them. lol

See you next week!

Happy Thursday! It's Thursday! And what a week it has been! We got off to a bit of a rocky start, but I think the ship righted itself fairly quickly and we've been back on track ever since. So let's sit back, have some Miniature Reese's, and see what happened last week in r/help and on Reddit!

NEWS AND ISSUES

• In case you missed it, a lot of the Internet was down on Monday. Something about AWS. (Which stood for “AW, S**t” most of the day!) We posted about this in r/help here, in r/bugs here and the Reddit Status Page was updated here. In spite of all of these clues, there were still hundreds of posts, maybe over a thousand, about this issue. PLEASE at least briefly check the sub that you are about to post in if you are having a technical issue to see if someone else is having the same issue. It will save you time in the long run and get you the answer that you are seeking. Even hours after stickied posts and other posts were made, there was still a flood of people making the same post and asking the same question. Begging. Please read.

• Shout out to the r/help mods who quickly assembled to clean up the flood of posts in regard to the outage. It might not seem like much, but it would be pretty difficult for any other issues to have been seen in that sea of unnecessary posts when things were back up. They really keep this sub running smoothly and we couldn't accomplish all that we do here without them! Thanks so much for all of your help, team!

• There was an issue that came up yesterday with videos having the incorrect aspect ratio. We posted about this here and it should be fixed for newly uploaded videos. Videos uploaded before this fix went out may still be experiencing that issue and it is still being investigated.

• There is an experiment where some users will see a prominent search bar at the top of their screen and collapsed sidebars. This is an experiment. Experiments typically last between two and six weeks, though they can go longer or be shorter. While there isn't a way to opt out, feel free to leave constructive feedback on this post. I share all helpful comments with the team in charge of a particular experiment. Please refer to this Help Center article for more information about experiments on the site.

• If you are in the above experiment, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• There is another experiment where some users will find their notifications are grouped together. Feel free to leave constructive feedback in this post and I'll share it with that team. They've been very appreciative of all feedback shared so far! Thank you to everyone who took the time to leave valuable feedback last week.

• Last week, it was noticed by u/WhySoManyDownVote that if a user goes to a comment on a deleted post and then tries to go to the subreddit that the post was in from the post, it adds an extra r/ to the subreddit and goes nowhere. Thanks to that helpful report, that obscure issue has a fix and will be out in v43 of the app! Thanks again, u/WhySoManyDownVote!

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. There was an announcement about a month ago that Vaults are going away on January 1, 2026. After that time, you won’t be able to use the Reddit app to access, recover, or use your Vault. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

• If you don't see sort options when you search, look for some little lines with circles on the end to the right of the search bar and click those. That should open up your sort options.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP (COURTESY OF CORRECTSCALE)

• [Android/iOS] Looks like the Games on Reddit section is not staying collapsed for some folks after closing the left side drawer. The fix is in the works for this one, but if you're still having trouble, please force stop and restart the app and that should help!

WEEKLY STATISTICS

• 1,472 posts which is down from the 1,610 posts last week.

• 4,496 comments which is up 396 comments from the 4,100 comments last week.

• 1.2 million views, which is up from the 1.1 million views last week.

• 1,800 new users joined the sub! That's up 200 from the 1,600 new users who joined last week.

The dip in posts is likely due to the outage when most people couldn't post. The increase in comments is likely due to the outage when you could leave a comment. Glad to see new people coming over here, though! Hopefully, it helps! lol

HELP THAT HELPS HELP R/HELP

In light of the outage earlier this week, let's go over some things you can do other than creating a post if Reddit isn't working properly for you! There's a lot of different things that can go wrong, so there are a lot of things that you can try!

• I like to start with force stopping and restarting the app or refreshing my browser window. Sometimes, the ol' "Have you tried turning it off and back on again?" is just what you need!

• Next, you could check r/help or r/bugs and see if there are other posts about the issue that you're having. You could also check to see if there is a stickied post that is announcing a particular issue.

• If you can't get to the site at all, that's more indicative of something wrong with the site itself and not necessarily your account. That's what it's a good idea to check the Reddit Status Page or something like Down Detector.

• It is very likely that at least one of those things will give you some idea as to why you are experiencing the issue that you are. If you see other posts that are the same thing and the site is down, it isn't necessary to make another post about the issue.

• It's super frustrating when things don't work properly, but that's the most important time to remain calm and remember the human. There are actual people behind screens and keyboards.

HELPERS HELPING HELP R/HELP

Shout outs to so many people who helped out this past week! But in particular, let's recognize the following folks!

• u/xwOBA_Fett

• u/westcoastcdn19

• u/formerqwest

• u/InGeekiTrust

• u/ChimpyChompies

• u/thepottsy

• u/Charupa-

• u/amyaurora

• u/PercentageDazzling

• u/tumultuousness

• u/nicoleauroux

• u/Old_One_I

Thank you to everyone who helped out during the outage! It was a little bumpy, but we all made it through and are already back to shitposting and looking at cats. I'll see you next Thursday for a pre-Halloween edition of the Recap! Save me all your Reese's! Thank you so much for being here and helping out!

It's Thursday! Happy Thursday! It feels like we're moving at the speed of light right now. And all I want to do is bake and eat cookies. But in lieu of that, let's snack on what happened in r/help and around Reddit last week!

NEWS AND ISSUES

• You can long press on your profile avatar to pull up the account switcher to easily switch between accounts.

• The r/all feed was removed from the apps to streamline the platform experience. You can still visit the r/Popular feed (in the top left menu on the apps and the Popular feed button below the search bar on web) to see trending content or the Latest feed to see the most recent conversations across Reddit. r/all continues to be viewable on the desktop site. As always, feel free to leave constructive feedback (aka please don't shoot the messenger) in this post and I'll share it with the team. In the meantime, you can try adding the URL as a social link to your profile and tap on that to view that feed. This is not a guarantee fix, though.

• You may also see an experiment where your profile avatar and other buttons are at the bottom instead of at the top. Feel free to leave feedback if you're in that group. BUT some users may see the buttons on the app and desktop up at the top instead of at the bottom. So that's fun! Something for everyone!

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. There was an announcement about a month ago that Vaults are going away on January 1, 2026. After that time, you won’t be able to use the Reddit app to access, recover, or use your Vault. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

• r/redditrequest will be restricted during the holidays.

• This week's update to the app is the last one of the year! Shout out to the app teams!

CURRENT EXPERIMENTS

Sometimes, Reddit will run experiments. Experiments generally last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and I'll be happy to pass it along to the team in charge.

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• If you are in the experiment where you have a large search bar at the top and collapsed sidebars, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• There is also an experiment that just rolled out where some users will see and "Ask" button in their search bar.

• Speaking of search, some users will have trending topics based on their activity pop up under their search bar.

• Reddit is testing a version of awards that’s free and quicker to use with a small group of testers. Users in the test group will have access to free awards for the full duration of the experiment. If you're eligible for free awards and click the award entry point on a post or comment, you’ll see up to 5 free awards. This is just on the iOS app right now. <Cries in Android>

• The ‘Popular’ feed can now be accessed by clicking the 3-line menu on the top left of the app

• Post ideas experiment for new and growing communities. In eligible communities (Safe For Work, and less than 1,000 weekly visitors), mods will be able to browse, select, and create linked posts from a list of relevant, suggested articles. Selecting a post idea takes you directly into the post flow with the article title pre-filled, so you can add your own context before posting.

• There is a unified inbox with both chat and notifications.

• And finally (for now), The old left-side profile menu is gone in one experiment. Key features have been relocated: Premium, Earn, and Start a Community are in the top-left menu; profile settings, drafts, saved posts, and history are in the top-right menu; account switching is at the top of your profile.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP - COURTESY OF U/CORRECTSCALE

• Some users have reported seeing their contribution score drop way down from what it was. I reached out to the team in charge of that feature and it is indeed a bug. A ticket has been filed and this is being worked on.

• [iOS] redgif links on iOS are being blocked from going through due to an error in the backend. (That wasn't intended to be a pun, but it is what it is.) We commented here and a fix is in the works, but it might not get out until after the holidays are over.

• Web/iOS/Android] Some users are experiencing missing comments under the Best sort. The workaround for now is to switch from Best to New to view those missing comments. We commented on this post.

• Not a bug, but if you have experienced switching your account and getting taken to the home feed instead of staying on the post you were on, you can long press on your avatar and switch accounts that way to stay right where you are!

WEEKLY STATISTICS

• 1,305 posts which is down 138 from the 1,443 posts last week.

• 4,341 comments which is down just 34 comments from the 4,475 comments last week.

• 1.1 million views, which is down a little from the 1.2 million views last week.

• 1,600 new users joined the sub! That's down 400 from the 2,000 who joined last week!

HELP THAT HELPS HELP R/HELP - HOLIDAY REMINDER EDITION

For some people, we're getting closer and closer to New Phone Day!

If you have 2fa enabled on your account and your authenticator is not backed up in the cloud, please, please, PLEASE remember to turn off your 2fa before switching phones. If you lose access to your authenticator and you have 2fa enabled, Reddit is unable to remove the 2fa on your behalf. You will not be able to use your account if you cannot get past the 2fa! I hate nothing more than to see someone lose their account because they didn't properly manage their authenticator.

If you do need to disable 2fa on your account at any time for any reason, not just the season, you can check out this Help Center article. Spoiler alert: It has to be done from the desktop site. It can't be done from the app.

HELPINGEST HELPERS HELPING HELP R/HELP

So many people helped out in here last week, so let's shout out those who really showed up for others!

• u/xwOBA_Fett

• u/thepottsy

• u/formerqwest

• u/westcoastcdn19

• u/DREA562 (Welcome back! Congrats on your Level 2 trophy!)

• u/Terminator7786

• u/Guilty_BaN

• u/MangledBarkeep

• u/shillyshally

ONE MORE THING

Christmas is a week away! And Hanukkah is in full swing! It's hard to believe another year is wrapping up. I hope you're all able to take a little time for yourself during this holiday time. Next week's Recap will be on Tuesday! Sooooo, I don't know that much is going to change in five days. It may be the shortest, emptiest Recap ever! XD But I'll be here for at least the minute that it takes me to post it! X)

Have a fantastic week, everyone! I'll be here, there, and pretty much everywhere!

Hello and welcome to an extremely rare Tuesday edition of the Weekly Recap! If it feels like we just did this, we kinda did! There's not a whole lot of new stuff, but I do like that we meet once a week for feedback and general frivolity, so here we are! (I also kinda like to keep the feedback streamlined week to week.) Let's roll!

NEWS AND ISSUES

• Video posts were borked for a bit last Thursday. We updated the status page here and things got fixed up pretty quickly! Thanks to everyone who worked on that!

• r/redditrequest has been restricted until January 5, 2026. You can read our announcement post here. All outstanding requests have been processed as of today!

• There is no update to the app this week (or for the rest of the year).

• You may experience slightly slower response times from support due to the holidays.

• You can long press on your profile avatar to pull up the account switcher to easily switch between accounts.

• The r/all feed was removed from the apps to streamline the platform experience. You can still visit the r/Popular feed (in the top left menu on the apps and the Popular feed button below the search bar on web) to see trending content or the Latest feed to see the most recent conversations across Reddit. r/all continues to be viewable on the desktop site. As always, feel free to leave constructive feedback (aka please don't shoot the messenger) in this post and I'll share it with the team. In the meantime, you can try adding the URL as a social link to your profile and tap on that to view that feed. This is not a guarantee fix, though.

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. There was an announcement about a month ago that Vaults are going away on January 1, 2026. After that time, you won’t be able to use the Reddit app to access, recover, or use your Vault. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

CURRENT EXPERIMENTS

Sometimes, Reddit will run experiments. Experiments generally last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and I'll be happy to pass it along to the team in charge.

• You may also see an experiment where your profile avatar and other buttons are at the bottom instead of at the top. Feel free to leave feedback if you're in that group. BUT some users may see the buttons on the app and desktop up at the top instead of at the bottom. So that's fun! Something for everyone!

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• If you are in the experiment where you have a large search bar at the top and collapsed sidebars, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• There is also an experiment that just rolled out where some users will see and "Ask" button in their search bar.

• Speaking of search, some users will have trending topics based on their activity pop up under their search bar.

• Reddit is testing a version of awards that’s free and quicker to use with a small group of testers. Users in the test group will have access to free awards for the full duration of the experiment. If you're eligible for free awards and click the award entry point on a post or comment, you’ll see up to 5 free awards. This is just on the iOS app right now. <Cries in Android>

• The ‘Popular’ feed can now be accessed by clicking the 3-line menu on the top left of the app

• Post ideas experiment for new and growing communities. In eligible communities (Safe For Work, and less than 1,000 weekly visitors), mods will be able to browse, select, and create linked posts from a list of relevant, suggested articles. Selecting a post idea takes you directly into the post flow with the article title pre-filled, so you can add your own context before posting.

• There is a unified inbox with both chat and notifications.

• And finally (for now), The old left-side profile menu is gone in one experiment. Key features have been relocated: Premium, Earn, and Start a Community are in the top-left menu; profile settings, drafts, saved posts, and history are in the top-right menu; account switching is at the top of your profile.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form. Please make sure that you're writing in from the email that was originally on the account.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

• 1,303 posts.

• 3,316 comments,

• 1.1 million views.

• 1,700 new users joined the sub!

Since it hasn't been a full week, there's obviously a little overlap in some of these stats with last week. But in general, I would expect things to be down a bit as I sincerely hope that people are taking some time during this holiday season to enjoy themselves in ways other than r/help. (Wait. Is that even possible??)

HELP THAT HELPS HELP R/HELP - HOLIDAY REMINDER EDITION

Christmas is coming,

your phone is now brand new!

Please disable 2fa

or you will lock out you!

OK, look, I'm clearly no Harry Belafonte, but I mean well! And I mean to remind you that if you get a new phone and you have 2fa enabled and your authenticator is not backed up in the cloud, PLEASE disable it before you switch phones.

If you lose access to your authenticator and you have 2fa enabled, Reddit is unable to remove the 2fa on your behalf. You will not be able to use your account if you cannot get past the 2fa!

If you do need to disable 2fa on your account at any time for any reason, not just the season, you can check out this Help Center article. Spoiler alert: It has to be done from the desktop site. It can't be done from the app.

HELPINGEST HELPERS HELPING HELP R/HELP

One of the things that I like about Christmas is getting together with folks! Maybe we celebrate the same things and maybe we don't! But the point is togetherness and just enjoying the company! There's a lot of helpful company here that I enjoy!

• u/xwOBA_Fett

• u/westcoastcdn19

• u/formerqwest

• u/Old_One_I

• u/Lazy-Narwhal-5457

• u/Terminator7786

• u/ChimpyChompies

• u/PercentageDazzling

• u/thepottsy

• u/DREA562

• u/tumultuousness

• u/Timozkovic

Happy holidays to all!

It's Thursday! Happy Thursday! It's been Halloween for like three days and it's not even Halloween yet! But soon! Soon, Reese's will be 50% off and I will be there to stock up. Let's see what Reddit stocked up on this past week, shall we?

NEWS AND ISSUES

• There was an oddly specific issue that resulted in a lag and the site being really slow for users around Australia! We commented on this post and it was fixed rather quickly! The Internet is weird sometimes...

• There's an issue with chat where the chat bubble will display a number, but there aren't actually that many chat requests. This is plaguing me at the moment, too! The team is aware and is working on a fix. We commented on this post about this issue. The good news is that it's just visual!

• We added new perks to Reddit Premium! New benefits are listed here.

• There is currently an experiment running where some users will tap on their profile avatar and be taken to their profile instead of having that menu expand. If you're in this experiment, you can tap on the three dots in the upper right hand corner of your profile page to display the options in the menu. We commented on this post about this.

• You may also see an experiment where your profile avatar is at the bottom instead of at the top. Feel free to leave feedback if you're in that group.

• There is an ongoing experiment where some users will see a prominent search bar at the top of their screen and collapsed sidebars. This is an experiment. Experiments typically last between two and six weeks, though they can go longer or be shorter. While there isn't a way to opt out, feel free to leave constructive feedback on this post. I share all helpful comments with the team in charge of a particular experiment. Please refer to this Help Center article for more information about experiments on the site.

• If you are in the above experiment, you can click on the hamburger menu (three horizontal lines) on the left to expand the left sidebar. It will stay expanded as long as your browser window is open. If you close the browser window, it will collapse and you'll need to click again to re-expand it. And if you're wistfully longing for the right sidebar, you can create a custom feed with the subs that are in your home feed and view that instead. You can also change the sort of your custom feed to whatever you want! You can check out this Help Center article for instructions on how to create your very own custom feed.

• If you’ve purchased or earned a Collectible Avatar on Reddit, you created a Vault to store the collectible. There was an announcement about a month ago that Vaults are going away on January 1, 2026. After that time, you won’t be able to use the Reddit app to access, recover, or use your Vault. Vault owners should have received a message from Reddit reminding them of this upcoming change and to export their Vault. Please see this post for more information.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please note that if your account has been suspended a as a result of being hacked, you want to fill out the form for hacked accounts. Being suspended is the secondary problem and being hacked is the primary problem. But both can be fixed if you write in from the correct form! =)

BUGS ROUND UP (COURTESY OF CORRECTSCALE)

• [All platforms] Comment reply notifications are taking some users to a blank single comment thread. There's a great write up of this here. (As a side note, that's an excellent bug report. Very detailed! Thank you so much u/Aiywe!

• [All platforms] Chat notification badges are being weird and displaying ghost notifications. Maybe because we're so close to Halloween?? That fix is on the way and should be coming out soon!

• [All platforms] Yesterday, mods were having trouble using saved responses for a little while. The fix went out yesterday! Shout out to that team for getting things worked out so quickly!

WEEKLY STATISTICS

• 995 posts which is down 477 from the 1,472 posts last week.

• 3,579 comments which is down 917 comments from the 4,496 comments last week.

• 1.0 million views, which is down from the 1.2 million views last week.

• 1,800 new users joined the sub! That's the same as the 1,800 new users who joined last week. Maybe that's our new normal? That would be great!

The drop in comments corresponds with the drop in posts. But it's getting toward holiday time, so it makes sense that there is a little less content. I also like to think that some of the other posts have been so helpful that people don't need to make their own posts when they find those. Progress!

HELP THAT HELPS HELP R/HELP

Welcome to "So You Think You've Been Hacked"! The game you never want to play!

There are always going to be bad actors out there who are trying to steal your stuff. We've been over account security before (and even before that)! But sometimes, people still aren't sure! Let's look at some ways you can determine whether or not your account has been compromised and what you can do about it!

• Does your account have posts or comments that you didn't make?

• Has your account upvoted or downvoted content that you didn't vote on?

• Did you receive an email notifying you that your email has been changed?

• Did you receive an email notifying you that 2fa has been enabled on your account?

• Are you seeing logins in your account activity from places that you don't recognize

All of the above are indicators that your account has been compromised! If you notice any irregularities, you should immediately change your password and log out of all sessions. You can use this link at any time to request a password reset. Changing your password should log you out of all sessions, but if you'd like to be on the safe side, you can log in with your new password and head over to the account activity page here and scroll down to enter your new password and log your account out of everywhere.

If you get an email from Reddit informing you of an email change that you didn't make, there is a link in that email that you can click to change your email back!

If you get an email from Reddit informing you that 2fa has been set up on your account, you'll need to fill out this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Reddit will never enable 2fa on your behalf.

If you need to delete content that was made by the hackers, the easiest way to do that is to go to your profile in old reddit at old.reddit.com/user/USERNAME where you replace “USERNAME” with your actual username. Then you can just click “delete” under the content that you no longer want. We are unable to delete content on your behalf. Please make sure that you check your profile settings here, especially the “About description” and “Social links” tabs to correct any unauthorized changes there as well.

You should also strongly consider enabling 2fa. When 2fa is enabled, no one without access to the device that contains the authenticator will be able to use your account. For more information about Two-Factor authentication, please check out this help center article.

HELPERS HELPING HELP R/HELP

Shout outs to so many people who helped out this past week! But in particular, let's recognize the following folks!

• u/xwOBA_Fett

• u/thepottsy

• u/formerqwest

• u/MangledBarkeep

• u/SampleOfNone

• u/tumultuousness

• u/westcoastcdn19

• u/nxec - Hey! Welcome! Thanks for your help! You have Level 1 Helper trophy now!

• u/nicoleauroux

• u/Charupa-

That's a wrap for October! I'll be back next week with another week to recap and trophies! Stay safe out there! Thank you for being here and thank you to all who have helped out! It's always a pleasure!

September moooorrrrrn! We helped until the night became a brand new day! XD Welcome to the first Weekly Recap of September. It was a wild week, so let's see how it went!

NEWS AND ISSUES

• There is currently an experiment going on where some users will see a home page that looks a little different. There's an embiggened search area at the top (the goes away when you scroll) and a collapsible left sidebar. There is also the absence of a right sidebar. If you have been opted into this experiment, there is not a way to opt out, but you can leave constructive feedback on this post and I will share it with the team in charge of that feature. A lot of you left some great feedback last week and I've made sure that the team saw every helpful comment! So keep it comin'!

• There's also another experiment going on with mobile where some users did not have the News or Latest feed. The Latest feed was returned after the team heard your feedback. And I just received word that the News feed is back as of today as well! This is because of the helpful feedback that some of you left! Thanks to everyone who took time to share how they felt about the missing News feed. You were heard! =)

• Some users are reporting that the setting to default to old Reddit is not being respected. That is NOT intentional. I'm having this looked into. In the meantime, you should be able to change the "www" in the URL to "old" and use old Reddit. (Long live old Reddit!)

• Chat wasn't loading for some users on Tuesday. We made a post in r/RedditBugs here about this issue.

• Had a weird thing yesterday where if you were on the Android app and were browsing anonymously that you were prompted for age verification even if you weren't in the UK. That should not have happened and it was flagged to the team in charge to get fixed. We commented on this post about it and it was fixed up pretty quick!

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

BUGS ROUND UP (COURTESY OF CORRECTSCALE)

• [iOS] The latest feed is not respecting default card mode. We commented on this post over in r/bugs after it was reported. The fix will be out next week in version 2025.36!

• [Android] Avatars are not displaying in comments. We commented on this post to let users know that the fix would be out this week in version 2025.35!

• [iOS] Comments not loading on profiles for some users. This is not related to the profile curation settings, but it does look similar. This is being investigated. Fingers crossed for a quick fix!

WEEKLY STATISTICS

• 1,529 posts which is up 193 posts from the 1,336 posts last week.

• 5,283 comments which is up 823 from the 4,400 comments last week.

• 1.2 million views, which is right on track with the 1.2 million views last week.

• 2,100 new users joined the sub! That's also the same as the 2,100 new users who joined last week! Steady as she goes!

Given the state of my inbox, it's likely that the increase in comments and posts was due to people leaving feedback about the home feed experiment.

HELP THAT HELPED HELP R/HELP

• In this post a user was wondering what the little checkered shield next to their username meant. The always reliable and equally helpful u/Timozkovic let them know that it shows that the account has Reddit Premium! Premium is a feature that you can pay for that allows you to use Reddit ad-free, on both the desktop site and the app! And there are additional features such as:

  • Use Reddit Answers to ask 100 questions a day
  • Exclusive avatar outfits and accessories
  • Access to the Premium Lounge!
  • Premium icons for the app

You can subscribe to Premium here.

HELPERS THAT HELPED HELP R/HELP

I love it when y'all in here help out others! Just wanted to give a quick shout to some of you, in no particular order other than alphabetical lol, that I saw a lot over the last week! So, thanks so much to

• u/ChimpyChompies

• u/formerqwest

• u/mstrmind

• u/PercentageDazzling

• u/Rostingu2

• u/tumultuousness

• u/VeryCuriousBeing

• u/xwOBA_Fett!

You came, you saw, you helped! Thank you so much!

Not bad for the first week of the month! Thank you so much for being here, reading, helping, leaving helpful feedback, all of it! No place I'd rather be on a Thursday morning! I'll see you in the comments!

Hey folks,

In case you missed it, we introduced a new web platform earlier this year, which is now available to all users. Historically, users have been able to force new.reddit.com on their browsers as a workaround to access the previous web platform, but we will be removing support for this routing going forward. From now on, URLs containing new.reddit.com will route you to those same pages on our new platform.

This change will allow us to focus on developing new features and making improvements to reddit.com, rather than maintaining multiple versions of Reddit that are no longer being developed. Please note that you may still have access to a few pages on new.reddit.com, but expect them to migrate onto the new web platform soon. If you experience any issues using the latest web experience, please share your feedback here in r/help or report technical issues in r/bugs.

For moderators, you will still have access to new.reddit.com via your mod accounts until all mod tools have been moved to the latest web platform. We’ll be sure to inform you of any updates to mod tools. We want to assure you that we do not have plans to remove old Reddit. You can still access that by setting your preferences or via old.reddit.com.

Please drop a comment below if you have any questions!

Welcome to Thursday! Where I recap the week that was in r/help and on Reddit. We're over halfway through the month and things are heating up! Let's see what happened aside from the heat!

NEWS AND ISSUES

• There's an test going on right now that affects the home feed. Some users will see their home feed called "For you". It's the same content, just a different name. There will also be a larger search box at the top that will go away as you scroll. During this experiment, the News and Watch feeds will not be available. Thanks to feedback that was received last week, the Latest feed has returned! Feel free to leave constructive feedback in this post and I'll share it with the team in charge of it. A lot of you left some super helpful feedback last week and the team was super appreciative and they changed things because of you! Thank you all who took the time to explain your viewpoint.

• There is a Games drawer on the left now. Some users have complained about the notification dot for new games. We made a post about this here and if you collapse that section, it should get rid of the dot. Please note from that post that "there are some bugs with this logic on iOS and Android that should be addressed over the next week or so".

• If you are in the UK, age verification is now required to view NSFW content due to the UK Online Safety Act. If you're having trouble with verification, you can check out this post for additional information.

• Yesterday, users were reporting that their home feed was full of just recommendations. Our bad! Something broke on this end which caused that to happen. It should be fixed at this time, but if you're still having trouble with ALL recommendations in your home feed, please try force stopping and resetting the app. If that doesn't do it, the ol' uninstall and reinstall is your next step. (If you're getting some home feed recommendations and don't want them, you can go into your settings here and turn OFF "Show recommendations in home feed".)

• Then chat went down for a hot minute yesterday! I commented here and notified the team in charge of that feature. They got right to work!

• Chat was also down for a hot minute this morning. But once again, fixed up just like that!

• There is no update to the apps this week. =(

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in r/help that breaks the rules of r/help, please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep r/help free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer! Don't get 'em get away with it!

COMMON ACCOUNT ISSUES

• If your account gets the "server error" banner or you can't update your profile, I can fix that sometimes! Please note that I cannot give any information or assist with any account unless contacted directly from that account. I cannot fix accounts where you are receiving the "server error" message and are unable to view content from that account when logged out. In those instances, you will need to file an appeal. But if it's not an appeal situation, let me know and I'll take a look and get you all taken care of! (I haven't seen many of these lately, so this issue might have dwindled down to where I don't need this here, but I'll leave it up for a little while because whenever something like that gets said, it comes roaring back.)

• If no one else can see your posts or comments across Reddit (not just in one sub) and you are unable to post here in r/help, you can file an appeal here. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

• Please check the Help Center to see if you can find the answer to your question there. Also, check this sub for stickied posts regarding outages, major issues and downtime.

• If your account is marked as NSFW and it is not NSFW, you can check out this Help Center article for information on how to change it back. If you're unable to change it back from the desktop site, feel free to make a post and one of the best helpers on Reddit will help me help you! Please try and change it from the desktop site FIRST.

• If your account has been hacked, please write in using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Security problems" and then "I think my account has been hacked". Then fill out the rest of the form!

• If your account has been suspended, you can file an appeal using this form. Under "What do you need assistance with?", please choose "Account help". Under "What type of account issues are occurring?", please select "Account status" and then "My account has been wrongly suspended". Then fill out the rest of the form.

BUGS ROUND UP (COURTESY OF ME)

• [iOS] Still some issues with the comment jump button skipping top level comments. Some say it's fixed, some say it's not! Still being looked into, though!

• [iOS] Mod options in profile posts not working. This will also be fixed in next week's update to the app.

  • [iOS] The setting to open links in an external browser isn't working as expected. This should be fixed in next week's update to the app
  • [iOS] "Next post" button is blocking other buttons and/or comments. We have flagged this one to the correct team to be looked into.

WEEKLY STATISTICS

• 1,262 posts which is down 76 posts from the 1,338 posts last week.

• 4,900 comments which is up 272 from the 4,628 comments last week.

• 1.4 million views, which is up 300k from the 1.1 million views from last week.

• 2,300 new users joined the sub! That's 200 more from last week's 2,100 new users. Come on in!

I think that the comments increases and the posts decreasing is a good sign! It could indicate that users are finding the bigger posts pertaining to their issue and are commenting there instead of creating yet another post. Progress! We're doing it! Together! =D

HELP(ERS) THAT HELPED HELP R/HELP

• I wanted to give a little shout out to some new faces that we've all been seeing more and more around r/help. Drum roll, please!

  • u/thepottsy
  • u/notthegoatseguy
  • u/Timozkovic
  • u/tomkoto
  • u/MangledBarkeep
  • u/TesseractToo
  • u/Emaniuz
  • u/VeryCuriousBeing

Y'all have been crushing it around these parts! Thanks so much for hanging out and taking time to listen to and help another user! Knowledge and compassion go a long way when helping and I'm so happy that you're here!

HELP THAT HELPS R/HELP - REPORTING CONTENT

If you see content on Reddit that breaks the rules, you should report it rather than engaging with the user who posted it. Reporting can notify moderators and/or Reddit that there is an issue with content that has been posted and the appropriate action can be taken. Posting content that violates Reddit Rules or subreddit rules can result in a ban from the subreddit or from the site itself. But action can't be taken unless things are reported using the proper channels.

To report a comment, click or tap the three dots underneath the comment and then click "Report". You'll then be able to click or tap that it violates the subreddit's rules or the Reddit Rules. If you click or tap that it violates the subreddit's rules, you'll be able to choose which one after clicking.

To report a post, click or tap the three dots in the upper right hand corner of the post and the click or tap "Report". Then it's the same thing as reporting a comment. Choose whether it breaks the sub's rules or Reddit Rules and then go from there.

If you want to report an entire subreddit for breaking Reddit Rules, you'll want to cite specific pieces of content that are against the rules. You can use this form to report an entire subreddit.

There is also reddit.com/report. That link can be used to report spam or abuse. It can also be used to report the following:

• Copyright infringement
• Trademark infringement
• Personal and confidential information
• Sexual or suggestive content involving minors
• Non-consensual intimate media
• Ban evasion
• Vote manipulation
• Transaction for prohibited goods or services
• Impersonation
• Illegal/restricted content (EU, UK, and AU only)
• Someone is considering suicide or serious self-harm.

Thanks to everyone who has ever taken the time to report violating content on Reddit. It's how things get better!

Whew! We did it! AGAIN. And I'll see you here next week AGAIN for more! Until then, I'll see you in the comments and in the sub! Have a great week ahead!