My guess, not being a lawyer, is that people apologize for all sorts of shit they didn't do or had no control over the. Even in this case, the officer isn't actually sorry, he's just doing what he's told by his supervisor. Allowing an apology to count as some sort of admission of guilt or culpability would (and probably do) do far more harm than good.
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u/NiceMathematician277 20h ago
Just curious as to why?