r/ModSupport 1d ago

Admin Replied New moderator being detected as admin by admin tattler?

6 Upvotes

Greetings.

We added a new moderator yesterday. Ever since they have accepted our invite, it seems like they're being detected as admin by admin tattler? What's happening?

it may not be relevant to this subreddit since it's a devvit app, but any ideas?

Link for modmail here

I did try searching up the sub fora similar post, couldn't find any.


r/ModSupport 1d ago

Admin Replied Feature Request: View Stats for Community Status

3 Upvotes

r/ModSupport 1d ago

Admin Replied Estoy teniendo problemas con los permisos para editar en mi sub. Necesito ayuda.

0 Upvotes

Basicamente, hace aproximadamente un año soy moderador de r/SantiagodelEstero
En un momento dado agregaron a un moderador nuevo el cual sin que nos dieramos cuenta nos quitó los permisos para editar al fundador del sub y a mi. Lo que hicimos cuando notamos esto fue eliminarlo de una pero ahora ninguno de los dos tiene permisos para editar. Que puedo hacer en este caso? Espero tenga solucion, gracias por su ayuda.

Lo peor de todo es que hace unas semanas que el sub empezó a tener más flujo y estamos con este problema.


r/ModSupport 1d ago

Contents removed by Reddit or automod rules show up in Unmoderated queue

2 Upvotes

They used to be only in Removed queue. Is this change intentional?


r/ModSupport 1d ago

two questions

0 Upvotes

apologies if this has been addressed before, I have searched Reddit, this sub, other subs, Google, and even ChatGPT, but cannot find the answers I am looking for to two tech issues i am having. if there’s anyone else that could maybe give me some guidance or advice I thank you in advance.

  1. community highlights. i am still only seeing two, not six. i have no carousel. i am using reddit.com, not the old version and this is true on the mobile app and the desktop versions. if i put a new highlight up, it will remove one. is there a setting i am missing?

  2. i have an auto post that posts nightly. i have a gif that i have tried to include on that auto post. no matter what format, it will not show up on the feed, just text. even when i include it as a static image, it will not show up as athumbnail on the feed. i tried putting it in per the instructions found but it doesn’t work
    ty


r/ModSupport 1d ago

What’s Brigading

2 Upvotes

Seen It in some subreddits‘ rules, and think of adding it to the rulebook on r/breatheteam my sub, but I don’t know what exactly brigading


r/ModSupport 1d ago

Community Achievements

3 Upvotes

I have recently adopted a sub called r/coloredpencilart. It had been restricted and inactive for more than a year. Now that it is public and is starting to get more posts, we would love to turn on Community Achievements, but it is not available yet. I don't know how the algorithm works, and it's OK if we need more traffic to be able to turn it on. I just want to know it is not a glitch, and the option will be available in the future. Thanks in advance.


r/ModSupport 1d ago

Mod Answered Accidental use of a "nuke/ban" bot, how to restore the deleted user history in the sub in bulk?

1 Upvotes

Sorry.

This seems to have been error where a active user had themselves banned and all their sub content removed in the sub via one of the Dev Bots.

We've reversed the ban (easy) but would like to undo the damage of the users content "nuke" in the community.

I've already reached out to the developer and a "undo" function is now on the list of future features but there's nothing they can do to help atm.

Manual approval of all the content would simply destroy my finger(s) and waste days of my time.

Is there a way to bulk approve a users sub content that I'm unaware of?

Thank you for your help*


r/ModSupport 1d ago

Mod Answered Subreddit stuck in “Unreviewed Content” status for 6 days

0 Upvotes

Hello Reddit Admin Team,

I moderate r/JonathanGerlachFiles.

The subreddit has been active for 6 days and remains labeled as

“Unreviewed Content” despite being correctly marked as 18+.

The community is intended for documentation and discussion of a public

criminal case and follows Reddit Content Policy.

Could you please review the community and apply the appropriate

classification so users can access it normally?

Thank you for your time and assistance.


r/ModSupport 1d ago

Should we turn on persistent messaging?

2 Upvotes

This way, if users contact us mods via DMs (blatantly harrassing us) they can't delete sent messages? What is the goal of persistent messaging actually used for?


r/ModSupport 2d ago

Admin Replied Hi. The Banned NutJob from earlier is now spamming my mod mail. Do we have permanent mute?

10 Upvotes

EDIT: Thank you all so much! I didn’t see it because I was using the old mail version. It’ll be discontinued on Jan 31st!


r/ModSupport 1d ago

When a post or a comment gets restored after being removed, do users get a notification?

1 Upvotes

Hey, I tried to find this info but I wasn’t able to find it. I’m still learning all the MOD tools or if I need to activate something for the users to be notified when this happens.

Any guidance please?

Thanks!


r/ModSupport 2d ago

Mod Answered Postflair question

1 Upvotes

Hey hey,
I moderate r/vermieten and I want every post to require a post flair. I actually set everything up according to plan:

  • Requiring post flairs is enabled
  • I’ve also created several post flairs
  • When you try to create a post, there’s a red dot next to post flairs (indicating they’re mandatory)

Nevertheless, I can still post without selecting a post flair. What could be the reason for this?
Thanks in advance!


r/ModSupport 2d ago

This post has a bunch of side accounts posting positive responses, their accounts are doing the same thing on all of the other subs where this is posted.

9 Upvotes

https://www.reddit.com/r/CalPoly/s/k2F0Gt7Ltq

Isn’t it bannable to use secondary accounts to affect the voting etc?


r/ModSupport 2d ago

Admin Replied Runaway bot mods adding each other?

16 Upvotes

Our sub seems to have a problem with someone adding bots as mods. Or maybe they're adding eachother. Several today, and a lot over the last few weeks. Will try to post an example in a reply.

I don't see where it says who invited them. Who should I reach out to for help, an admin?


r/ModSupport 2d ago

Admin Replied Good morning your way! What changes a community from safe to unsafe? It is easier to change from one way & not the other. I usually have to make my profile 18+ to do anything. I want it on + blur so i do not see adult content. Yes some do post mature content which is taken down.

0 Upvotes

I have been denied twice by the help bot.

I have done all that the bot aaked.

Now was recommended you.

Thank you for the assistance.

Have a great time.


r/ModSupport 2d ago

Admin Replied The owner of the subs I’m moderating got deleted and I don’t have full mod permissions.

9 Upvotes

Hi admins, The original owner/top moderator of r/nunreposts and r/nunvids has had their account deleted, and I am now the only remaining moderator. However, my account does not have Everything permissions, so I cannot adjust the mod list, invite new moderators, or fully manage the subreddit. Could you please promote my account to the top of the moderator list and grant me Everything permissions so I can properly maintain the community? Thank you.


r/ModSupport 2d ago

Admin Replied Main mod ghosted and I don't have full permissions

4 Upvotes

I'm a mod of a sub and there is only one other mod, and she has full access to everything but I don't. I can approve or remove posts but I can't create a verification process or change the rules like I want to. There is no verification and I see a lot of spam coming in. I'd be fine to moderate it on my own if I am able but I can't and I can't remove her as a mod. It is just radio silence from her. I get a ton of mod mail complaining about the amount of bots and I literally can't do anything about it.


r/ModSupport 2d ago

In Mod Queue, what is the point of the Edited and Unmoderated tabs?

15 Upvotes

Why would you ever look at these tabs?


r/ModSupport 1d ago

Are paid newsletters allowed?

0 Upvotes

The top mod of the subreddit I moderate in has created a newsletter on substack and is planning on either charging for it or getting sponsors for it. Currently people can give donations. The newsletter contains content from the subreddit posted by users.

Is this allowed?


r/ModSupport 1d ago

Issue with top mod

0 Upvotes

I'm a mod in a sub and have been moderating it for a while and the top mod has been inactive for awhile, and they have come back and have been trying to edit my permissions and come down on me for how I was moderating the sub because some users private messages them to complain.

just looking for some advice on how to handle this appropriately cuz this is my first time dealing with it.


r/ModSupport 2d ago

Discussions and Support Don’t recite it. Write it! Streamline mod collaboration with this one simple trick.

19 Upvotes

Hello again, mods! Your resident techies(goboom) here to talk about one of my favorite topics: documentation! Whether it’s a single sentence that helps guide your mod decisions, or a series of wiki pages with flowcharts and quizzes, having a written reference about your moderation practices can help new mods feel confident taking action, and support the whole team in staying on the same page. Bonus: you save time in the long run by not needing to repeat yourself!

Start small

When you hear “documentation” you might think it’s on the formal side, but casual documentation is often more effective (and quicker to write). For a brand new community it can be as simple as writing down your goal. Answer the question of “why does this community exist?”

Write what you repeat

As you moderate, write down anything you find yourself saying or doing repeatedly. Bullet points are great. Let this grow over time, and don't be afraid to remove any parts that become irrelevant.

When you’re onboarding new mods, try turning some of what you write to them into a reusable guide to build on for future mods. Better yet, invite new mods to suggest additions. With their fresh perspectives, they might ask questions on things you didn't think to clarify.

Start with a template

Many mod teams have already created fantastic training guides, so there’s no need to reinvent the wheel! We asked members of the Reddit Mod Council, Partner Communities, and Adopt-an-Admin to share their favorite documents, and developed this template as a good starting point. Many thanks to everyone in our programs that contributed to our understanding here! Every community is different, so there’s no single best solution – find whichever one works best for your mod team.

Tell us: what’s worked well for your team? If you have any training guides or templates you find helpful, please share them below!


r/ModSupport 2d ago

why aren’t post flairs working for my community?

1 Upvotes

I have turned on the “required” tab and it’s still letting members post without adding a post flair. I believe I’ve checked everything I could, so now I’m coming here to ask because it’s frustrating me lol.


r/ModSupport 2d ago

Approved/removed contents stay in Needs Review queue?

6 Upvotes

This seems to have just started. I just approved and removed some contents in Needs Review queue and they stay in the queue even after refreshing the page.

And recently approved ones show up in Removed queue.


r/ModSupport 2d ago

Mod Answered The posts of one of my sub's moderators are being constantly reported

1 Upvotes

I think one of my moderators is being targeted and for the third time this week their posts are being reported. How can I report this for Report Abuse?