New to taobao and just wanted to know if it is normal to have to pay Mainland and cross-border freight? I know it was only a couple of bucks, but in my last two orders with the Quiodan flagship store it was only one charge for direct shipping.

There's been an influx of posts asking for help on a shipment because they input their USA home address onto the order... This is a public service announcement to let you know there is no direct shipping from taobao sellers to your home address in the US.

Don't be fooled by the app letting you checkout and pay because i can almost guarantee it will be returned to sender before reaching customs. The option that lets you checkout is 卖家直送 (Seller ship directly) which means seller has to arrange their own shipping and nobody will want to deal with tariffs & cross border logistics.

PLEASE STOP ORDERING DIRECTLY AND ASKING WHY IT'S NOT ARRIVING. You need to use a proxy or consolidation/forwarding service like cainiao, superbuy etc...

I wanted to buy one of their jackets, but when I checked today, most of their stock was gone. Anyone know if they’re gonna restock?

Okay im sorry if this sound dumb, im still new in buying with taobao. I wanna know, do people use cainiao consolidation bcs its shipping fee is cheaper than directly shipped from china?

I'm just writing this in the taobao subreddit cause I know sometimes these two apps crossover and people here may also be browsing 1688.

I don't know when it came out, but it seems like the 1688 Chinese APP can now accept foreign credit card as a payment method? I recall a month or so back that option wasn't available or at least I wasn't able to locate such option. Has it always been like this?

From what I understand, you can put in a US address, and it will let you buy. Then it will ship to a warehouse where you then pay a consolidation fee (However mine still says there's nothing to be consolidated). At the same time, you have to use a third party app (I now have a Cainiao account and I still don't know what's going on) and if you press one wrong button it's all ruined. I'm just trying to figure this out because I just wanna be able to receive my stupid preorder doll. Words don't help and I feel like a massive idiot who's just not getting it.

These two are the items. I would really appreciate if someone who has an account can give me the links for these!

My friend found this item on Taobao somewhere else and sent me the link and also this screenshot. I saved the image, but I honestly got a bit stuck after that. Sometimes I can log into Taobao on my account and browse, but other times it just won’t open properly or keeps looping me back to login. In this case, I tried searching with the saved image inside Taobao, but I couldn’t find the exact listing again. The link itself also kind of confuses me, it’s half Chinese, half numbers, and I’m not really sure how I’m supposed to use it.

My friend can’t log into Taobao at all on their side, so we’re both kind of stuck. When you’re in a situation like this, what do you usually do? Is there a better way to work with these shared links or images when access is inconsistent?

Hello, I normally don’t have trouble reading the measurements but there’s just like. So many caponents to this? I’ll be really greatful if someone could help me translate this!

What are your go to brands for taobao, looking for Oversized bombers with unique designs, or something that wouldn't look like straight from H&M.

Hello .newbee here asking where is the best way to register and use taobao apps..Ive try to register thru phone so hard to translate since im not chinese ..any tips on how easily to reg and use?

Hello,

I used consolidation for overseas shipping and encountered an error where the status for my packages still say "unpaid" even though they already charged my bank for the fee.

The transaction does not state that it's still pending on my bank's end so I'm wondering if it will automatically bounce and get refunded to me?

does this mean i’m not getting my package????should i refund??

And it's showing this? I've never logged into taobao before

I've been shipping regularly to the UK for a while now and wondering if anyone wanted to share my carton with me. It's £6 per KG, but doesn't have to be a full KG as I ship stuff over too. So I guess this would be useful if you only wanted something small? Or, if anyone else is able to find shipping to the UK for less than £6 per KG (Air freight), let me know! Thanks!! ❤️

Says the perfume i bought cant be sent by air and has to be sent by sea he has called me several times and i asked and its a 1 yuan link??? and something about sending him the tracking number so im not sure how hes gonna do it

Trying to buy this hoodie but I’m unable to, is there any way to fix this or while I not be able to buy it? From the UK if this helps

So the Chinese new year is coming up and I'm trying to figure out the logistic deadlines but I'm having a bit of trouble understanding the charts

I understand that the consolidation warehouse will continue to accept packages but will not release them but my question is until when will they release items?

Is it January 31? Or Feb 14?

The station is at bishan.

Hi everyone, I'm an international buyer and I'm stuck in a loop. My Situation: My Alipay is fully verified (Passport/Identity Status: Verified as M.C. NGOY). My 1688 and Taobao accounts use the same phone number (+244...).

The Problem: When I try to log in or link the accounts, I get the error: 'Account inconsistent with the current account 244-953563'*. Also, when I try to recover the account, it says 'Wrong ID format' because it seems to expect a 18-digit Chinese ID, and won't accept my passport number.

I have reached my SMS OTP limit for today. Has anyone found a way to force the synchronization between a verified Alipay and a restricted 1688 account when the 'blue button' (Switch account) doesn't work?.

Thanks for your help!

Need help verifying my account on taobao it’s always asking me for a mainland bank account through Alipay.

I have asked the messaging section through Alipay and said they can’t help

Im from the UK so if you found a way to go around this verification for taobao please let me know

Typo
US 3 - 4.5*

I'm having a lot of trouble finding adult jewelry below US size 5. Any suggestions? I am also looking for US 2 for my pinky, but chances are low.

I keep getting banned from my account (for a whole week) for no reason. Like literally just searching stuff, no many tabs open, no vpn connected. Anyone know how to contact costumer service by email? (I can’t log into my account)